Primary contents from here.
Penetration of CSR at ITOCHU

CSR Report 2010 questionnaire for employees
With publication of the CSR Report 2010, an Employee Questionnaire Survey was conducted again to deepen and assess CSR awareness. This year, 79.1% of the 7,073 employees responded to the survey, a total of 5,598 respondents.
In the questionnaire, ITOCHU Corporation employees selected "promoting businesses that help solve social issues" as the top theme that ITOCHU Corporation should address; it was the third-highest theme among employees of overseas blocs. As such, it was made one of the "Basic policies for CSR promotion" in the “Brand-new Deal 2012(*).” ITOCHU will continue to reflect the opinions of employees in CSR, while promoting CSR through its business activities.
- * ITOCHU Corporation FY2011-FY2012 Medium-Term Management Plan
Replies to the CSR Report 2010 questionnaire for employees
| Questionnaire for employees of ITOCHU Corporation |
Questionnaire for employees of overseas blocs |
Total | |
|---|---|---|---|
| Number of employees | 5,160 | 1,913 | 7,073 |
| Number of replies | 4,343 | 1,255 | 5,598 |
| Reply rate | 84.2% | 65.6% | 79.1% |
<Questionnaire Results Excerpt> CSR Issues that ITOCHU Corporation should address
| Questionnaire for employees of ITOCHU Corporation |
Questionnaire for employees of overseas blocs |
|
|---|---|---|
| 1 | Promoting businesses that help solve social issues |
Relationships with employees |
| 2 | Ensuring a transparent corporate governance structure |
Global warming countermeasures |
| 3 | Employees relations |
Promoting businesses that help solve social issues |
CSR workshops
A CSR Workshop
As one measure for promoting CSR, the Company holds CSR Workshops in each organization, where employees take part in discussions about important CSR themes.
In the CSR Workshops held in fiscal 2011, 10 themes were set with reference to CSR Report 2010. These themes included “the work of my department and CSR,” “supply chain management,” “social contribution activities,” “environmental measures,” and "ITOCHU's corporate image." The workshops were a forum to debate and exchange views on selected themes in each organization. 163 workshop reports were submitted, which were attended by a total of 2,238 people.
The most-selected theme was “the work of my department and CSR,” which was chosen by 63 departments. This was followed by “ITOCHU’s corporate image,” with 41 departments selecting this theme for discussion and debate. A large number of departments also selected multiple themes for discussion.
Employee questionnaires on the CSR Report every year together with workshops are expected to deepen individual employee understanding of CSR. Participants in the CSR Workshops expressed positive opinions about them, such as “this sort of opportunity was a meaningful use of department meeting time,” and “I was able to exchange opinions with colleagues about something we don't normally give much thought to during the course of our normal workday.” We will continue to hold these workshops and think about theme selection and other points for future workshops.
CSR seminars
Inside CSR seminar of the 2010 6th time
We regularly organize internal CSR seminars to incorporate the views and opinions on various CSR issues from outside experts.
We plan to continue CSR seminars focusing on CSR issues that require particular attention.
Internal CSR Seminars in the past
| 1st seminar |
Human rights / labor issues |
|---|---|
| 2nd seminar |
Global warming and the business of general trading companies |
| 3rd seminar |
The social impacts and roles of information technology in Japanese society |
| 4th seminar |
Loss and recycling in food distribution |
| 5th seminar |
Biodiversity and corporate initiatives |
| 6th seminar |
Procedures for assessing environmental and social risk in project finance |
CSR Report
ITOCHU Mission
Corporate Governance
Mid-term Management Plan
Subsidiaries & Associates
Annual Report