ITOCHU Corporation

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Penetration of CSR at ITOCHU

with the aim of pursuing CSR activities with actual effects, we are conducting a variety of measures for CSR internal penetration

CSR Report 2010 questionnaire for employees

With publication of the CSR Report 2010, an Employee Questionnaire Survey was conducted again to deepen and assess CSR awareness. This year, 79.1% of the 7,073 employees responded to the survey, a total of 5,598 respondents.

In the questionnaire, ITOCHU Corporation employees selected "promoting businesses that help solve social issues" as the top theme that ITOCHU Corporation should address; it was the third-highest theme among employees of overseas blocs. As such, it was made one of the "Basic policies for CSR promotion" in the “Brand-new Deal 2012(*).” ITOCHU will continue to reflect the opinions of employees in CSR, while promoting CSR through its business activities.

  • * ITOCHU Corporation FY2011-FY2012 Medium-Term Management Plan

Replies to the CSR Report 2010 questionnaire for employees

  Questionnaire for employees of
ITOCHU Corporation
Questionnaire for employees of
overseas blocs
Total
Number of employees 5,160 1,913 7,073
Number of replies 4,343 1,255 5,598
Reply rate 84.2% 65.6% 79.1%

<Questionnaire Results Excerpt> CSR Issues that ITOCHU Corporation should address

  Questionnaire for employees of
ITOCHU Corporation
Questionnaire for employees of
overseas blocs

Promoting businesses that help solve social issues

Relationships with employees

Ensuring a transparent corporate governance structure

Global warming countermeasures

Employees relations

Promoting businesses that help solve social issues

CSR workshops

[Photo] A CSR Workshop

As one measure for promoting CSR, the Company holds CSR Workshops in each organization, where employees take part in discussions about important CSR themes.

In the CSR Workshops held in fiscal 2011, 10 themes were set with reference to CSR Report 2010. These themes included “the work of my department and CSR,” “supply chain management,” “social contribution activities,” “environmental measures,” and "ITOCHU's corporate image." The workshops were a forum to debate and exchange views on selected themes in each organization. 163 workshop reports were submitted, which were attended by a total of 2,238 people.

The most-selected theme was “the work of my department and CSR,” which was chosen by 63 departments. This was followed by “ITOCHU’s corporate image,” with 41 departments selecting this theme for discussion and debate. A large number of departments also selected multiple themes for discussion.

Employee questionnaires on the CSR Report every year together with workshops are expected to deepen individual employee understanding of CSR. Participants in the CSR Workshops expressed positive opinions about them, such as “this sort of opportunity was a meaningful use of department meeting time,” and “I was able to exchange opinions with colleagues about something we don't normally give much thought to during the course of our normal workday.” We will continue to hold these workshops and think about theme selection and other points for future workshops.

CSR seminars

[Photo] Inside CSR seminar of the 2010 6th time

We regularly organize internal CSR seminars to incorporate the views and opinions on various CSR issues from outside experts.

We plan to continue CSR seminars focusing on CSR issues that require particular attention.

Internal CSR Seminars in the past

1st seminar

Human rights / labor issues

2nd seminar

Global warming and the business of general trading companies

3rd seminar

The social impacts and roles of information technology in Japanese society

4th seminar

Loss and recycling in food distribution

5th seminar

Biodiversity and corporate initiatives

6th seminar

Procedures for assessing environmental and social risk in project finance

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