CSR Survey of Supply Chains

ITOCHU develops various businesses around the world. In order to check the status of our various suppliers, we conduct survey with a method suited to the characteristics of the goods of each Division Company, along with mandatory questions on the ten items in our “CSR Action Guidelines for Supply Chains.”
In addition to the ten items covering human rights, labor, and environmental issues, we added further items specific to each Division Company. For example, we added check items for forest conservation for the Forest Products & General Merchandise Division (lumber, pulp & paper); product safety items for the Food Company; and items on protection of intellectual property for our Textile Company. Each Division Company selects target suppliers and creates a survey plan based on such parameters as high-risk countries, products handled, and transaction amounts by referring to the criteria of the FTSE4Good Index. Sales representatives or locally assigned ITOCHU employees of each Division Company visit the suppliers, and survey them by means of interviews or questionnaires.
In April 2009, ITOCHU established ITOCHU Corporation’s CSR Action Guidelines for Supply Chains to clearly communicate its stance to suppliers.(Revised November, 2011) ITOCHU is promoting dialogue on human rights, labor and environmental protection, as it seeks understanding and implementation of these action guidelines.
Moving forward, in addition to conducting surveys of the actual situation and reviewing survey methods, ITOCHU plans to continue this initiative.

ITOCHU Corporation's CSR Action Guidelines for Supply Chains

Sample checklist for a supply chain survey [Food Company]

CSR Surveys in the Fiscal Year Ended March 2012

In fiscal 2012, we conducted a survey, targeting not only suppliers of ITOCHU Corporation but also suppliers of overseas offices and Group companies this fiscal year again. As a result, we surveyed 401 companies, including 28 suppliers of overseas offices and 115 suppliers of 16 Group companies. No serious problems requiring immediate response were found in the survey results.
We are committed to continually increasing our employees' awareness in our daily business and to improving the CSR of our suppliers by continuing these surveys and dialogue with suppliers.

Survey results by organization (FY2010 to FY2012)

	FY2012	FY2011	FY2010
Total	^(*)401	374	300
Textile Company	26	24	28
ICT & Machinery Company	16	15	17
Energy, Metals & Minerals Company	14	14	11
Chemicals, Forest Products & General Merchandise Company	202	193	133
Food Company	117	105	93
Logistics Services DepartmentCompany	26	23	18