Sustainability Action Plans

After the Materiality is identified, we reflect it in sustainability action plans in each business area as specific measures for contributing to the solution of social issues.
We promote sustainability by defining the Commitment, which shows how we achieve medium- and long-term growth and provide value to society, and specific approach and performance indicators for achieving the Commitment.

Narrow down by Materiality

Narrow down by Sections

Reinvent businesses through technological innovation

Risks Opportunities
  • Obsolescence of existing business models resulting from the emergence of new technologies, such as IoT and AI.
  • Labor shortage in developed countries, loss of excellent human resources in businesses in which efficiency improvement is delayed. And others.
  • Creation of new markets and provision of innovative services.
  • Utilizing new technologies for optimizing human resources and logistics, increasing competitiveness by promoting work style reform. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Next-generation business Development Textile Company State-of-the-art technologies (IoT) We will build a production IT infrastructure that will be a common platform of the supply chain and strive to improve added value and promote sustainable industrialization. Introduce the production IT infrastructure to the main bases of the Group and contribute to the improvement of Product, Lifecycle and Management. Visualize the supply chains of the overall Group to reduce costs, improve quality, and reduce lead time, thereby developing a supply system that can cater to market needs.
State-of-the-art technologies (IC tag, RFID, and EC businesses) We will utilize next-generation technologies, such as Radio Frequency IDentification (RFID) tags, to contribute to improved efficiency, not only in the apparel industry but also in the associated logistics industry. Improve production and sales efficiency by making use of AI, and in addition, accelerate the dissemination of RFID tags in the clothing industry, in an effort to increase the trading volume. Make use of AI and disseminate the use of RFID tags, thereby improving production and operating efficiency in the supply chain, traceability, and sales capabilities.
Food Company Overall food-related businesses We will aim to improve productivity and efficiency by utilizing RPA and AI proactively. Introduce and utilize new technologies, especially in the sectors around retail that are facing a serious labor shortage, thereby maintaining social convenience. At the same time, disperse human resources to new services with the aim of further improving convenience in the consumer-related sector. FY2019: Start experimental operations that apply RPA and AI.
We will aim to create innovative services and new business by integrating assets and new technologies of the ITOCHU Group. Increase contact with consumers by promoting the retail business in our efforts to understand consumer behaviors, and combine the wide range of products, functions, and expertise of the Group to create unique new value that will be profitable for consumers and communal society. Promote the deployment of new products and new services through collaborations with the retail business operated by the ITOCHU Group.
ICT & Financial Business Company Business incubation through venture investment, focused on FinTech, IoT, AI and etc. We will try to create new industries with acquiring cutting-edge innovations and business models such as IoT, AI, and FinTech. Seeking chance to invest in and make partnerships with startups, in order to develop new businesses. Achieve success new service and business development.

Address climate change (contribute to realization of low-carbon society)

Risks Opportunities
  • Decline in demand for fossil fuels resulting from business regulations on greenhouse gas emissions and other changes.
  • Damage to business by increased occurrence of abnormal weather (such as drought, flooding, typhoons and hurricanes). And others.
  • Increase of business opportunities related to renewable energy and other contributors to climate change mitigation.
  • Retaining/acquiring customers with measures, including strengthening the supply system to adapt it to abnormal weather. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Taking countermeasures against climate change Machinery Company Overall power generation business We will develop power plants with a good balance between renewable energy power generation and conventional power generation, thereby contributing to the development of countries and regions in a sustainable manner that is optimized for each. Pursue opportunities to invest aggressively in renewable energy power generation through analyses of countries and regions. FY2031: Target to achieve a renewable energy ratio more than 20% (gross capacity basis) and reflect this to the future strategy.
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Taking countermeasures against climate change Machinery Company Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
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Taking countermeasures against climate change Metals & Minerals Company
  • Mining business
  • Environmental business
  • Material-related business
  • We will realize stable energy supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to reducing greenhouse gases through businesses related to lighter-weight vehicles and Electric Vehicles (EVs).
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gases emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Aim to develop an appropriate portfolio of coal assets by fully considering its environmental impact.
  • Strengthen initiatives in businesses that contribute to the development of lighter-weight vehicles and shift to EVs (aluminum, copper, and other businesses).
  • Contribution to the development of a low-carbon society by committing to technologies that help reduce greenhouse gases emissions.
  • Development of an optimal asset portfolio by fully considering social requirements, including those related to the shift to a low-carbon society.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs.
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Taking countermeasures against climate change Energy & Chemicals Company Oil & Gas LNG (Liquefied Natural Gas) Projects Development and production of natural resources with consideration in the reduction of greenhouse gases. Partnering with experienced operators with high technical strength in the development and production of natural resources. Pursuing opportunities to take part in LNG projects (i.e. LNG or natural gas emits less greenhouse gases than the other fossil fuels).
Food Company Provisions Fresh foods We will reduce the impact of abnormal weather on the business with the aim of ensuring the stable supply of agricultural crops. Decentralize production areas by collaborating with Group companies. FY2021: Aim to develop other areas following the Philippines in the Fresh Produce Business.
General Products & Realty Company Cement alternatives such as slag We will expand the use of a sustainable by-product (slag) as an alternative material to cement, which is essential for civil engineering, construction, and similar works. Establish continuous, stable business flow between ironworks as the supplier of slag and other byproducts and demanders. Consider investment, participation, etc. in the slag business and focus efforts on creating demand, especially in developing countries, with the aim of establishing continuous, stable business flow.

Cultivate a motivating workplace environment

Risks Opportunities
  • Decline in labor productivity, loss of excellent human resources, missed business opportunities, increase in health-related expenses, and other events that would result from failure to take appropriate measures, and others.
  • Improvement of labor productivity and health and motivation, securing of excellent human resources, enhanced capability of responding to changes and business opportunities, and other events that will result from the creation of a workplace that provides job satisfaction, and others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
(Non-consolidated)
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Improving operating efficiency and addressing the issue of long-working hours through work style reform Headquarters Human Resources Affairs We will promote a well-balanced working style and reduce the total number of working hours, aiming to improve employee engagement.

<ITOCHU Corporation>

  • Promote the morning focused working system.
  • Conduct regular monitoring of employees' work situations.
  • Promote work automation with IT tools, including the robotic process automation (RPA), as well as mobile work.
  • Promote projects for improving the operating efficiency at each organization.

<ITOCHU Group>

  • Efficient way of working, appropriate working hours management, and educational and awareness-raising activities at the ITOCHU Group.
  • FY2021: Reduce the annual average overtime hours by at least 10% compared to the period prior to the introduction of the morning-focused working system.
  • FY2021: Percentage of employees who leave the office building at 20:00 or later at 5% or fewer.
  • FY2021: Paid leave acquisition rate at 70% or higher.
  • Rate of positive responses to the "employee engagement" item in the engagement survey: 70% or higher.
Improving the health of employees Headquarters Human Resources Affairs We will improve the health of employees to create an environment that will enable individual employees to better demonstrate their capabilities. We will build a system that helps employees with cancer or long-term illness to create a balance between treatment and work, thereby fostering a culture of mutual support.
  • Keep the percentage of employees who receive regular medical checkups at 100%.
  • Establish well-equipped in-house clinics and a system for supporting each employee in receiving personalized medical care.
  • Promote measures for helping employees create a balance between cancer treatment and work.
  • Offer healthy dishes in the employee cafeteria.
  • Promote the program for supporting smoking cessation treatment expenses.
  • Utilize Re: Body, a health management website for employees, and continue to provide special programs for employees at risk for lifestyle-related diseases.
  • Percentage of employees who receive regular medical checkups: 100%.
  • FY2021: Improve health indicators (such as BMI) compared to FY2017 values.
  • FY2021: Percentage of employees who leave work due to cancer or long-term illness at 0%.
  • FY2021: Rate of employees found to have a high level of stress in the stress check at 5% or lower.
Sustainable development of employees' capabilities Headquarters Human Resources Affairs We will develop training programs on a global basis that respond to the changing times and business needs. We will also utilize training programs to continuously produce excellent human resources.
  • Continue to develop and provide training programs at all jobs levels.
  • Continue and enhance overseas deployment of interns and language trainees.
  • Offer diverse career path options and experience in diverse works through regular rotation.
  • Foster career awareness among employees by enhancing personnel assessment, career vision training, career counselling systems and other programs/systems.
  • FY2021: Annual E&D expenses exceeding one billion yen.
  • Rate of positive responses to the "education and training" item in the engagement survey: 60% or higher.
  • FY2021: Percentage of career-track employees who acquire business-level English skills in their first eight years at the company at 100%.
  • FY2021: Percentage of career-track employees who are deployed overseas in their first eight years at the company at 80% or higher.
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Creating an environment that allows diverse human resources to exercise their potential Headquarters Human Resources Affairs We will prohibit all types of discrimination, including those based on age, gender and nationality, and respect human rights. We will create an environment that will permit the active participation of employees whose work hours are limited due to childcare, nursing care, diseases or similar circumstances.
  • Continue fair and equitable recruitment and promotion.
  • Create a work climate of mutual respect and support.
  • Reasonable accommodations concerning the work environment of people with disabilities.
  • Respond to LGBT considerations and provide employee training on LGBT.
  • Enhance on-site day-care centers and nursing care support services.
  • Enhance individual support for employees provided in accordance with their life stage and career.
  • Promote flexible ways of working by making use of mobile work.
  • Support the active participation of senior human resources over 65 years old.
  • FY2021: Percentage of female career-track employees among all career-track employees: 10%.
  • FY2021: Percentage of female career-track employees among employees in leadership positions at 10%.
  • FY2021: Proportion of our workforce with disabilities at 2.3%.

Respect human rights

Risks Opportunities
  • Business delay or business continuity risk resulting from the occurrence of a human rights problem in business activities that expands (geographically).
  • Decline in credibility that may result from defects in the social infrastructure services we provide. And others.
  • Stabilization of business or securing of excellent human resources resulting from harmonious coexistence with local communities.
  • Establishment of safe, stable supply system for product enabled by the consideration of human rights and improvement of work environment in the supply chain. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Establishing a supply chain reflecting consideration for human rights and the environment Textile Company Supply chain management We will promote information-sharing in the overall Group and establish a safe, secure supply chain, thereby helping customers with risk reduction and contributing to sustainable economic development. Make Group-wide efforts to review the social and environmental safety of the supply chain and make improvements as necessary, thereby promoting the establishment of a safe, secure commodity supply system. FY2024: Establish and visualize the supply chain of the overall Group, from material procurement to sales, to ensure a responsible procurement policy.
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Improving water and hygiene infrastructures Machinery Company Water and environmental projects We will contribute to improving the hygiene environment, the development of economic activities, and the protection of the global environment through the appropriate treatment and effective use of water and waste. Expand water and environment projects to promote the appropriate use and treatment of water and the effective utilization of resources, and reduce the environmental impact. Expand and diversify the investment portfolio in the water and environment field.
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Establishing a supply chain reflecting consideration for human rights and the environment Machinery Company Overall electric power and plant projects We will contribute to improving the quality of life of all stakeholders in the supply chain and business investment destinations. Set rules on due diligence related to social and business environmental safety for suppliers and business investment destinations based on the distinctive characteristics of each business, implement due diligence, and strengthen monitoring continuously. FY2020: Aim to implement the due diligence described on the left in all new development projects.
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Sustainable mine development that reflects consideration of the risks in occupational safety and health and environmental risks, and that contributes to local communities Metals & Minerals Company Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which we operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
  • Donations to medical care, education and build infrastructure in local communities.
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Establishment of an energy resources development system that goes well with local society and environment Energy & Chemicals Company Exploration & Production of Oil & Gas Contributing in the development of local society by advancing exploration & production projects that accommodate social and environmental concern. Implementation of projects in compliance with the laws and regulations of the respective government and internationally-recognized administrative body.
  • Be compliant with HSE (Health, Safety and Environment) standards in the respective government and the ones set by internationally-recognized administrative body.
  • Reduction of HSE issues that involve serious damage to human beings and/or environment.
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Establishing a supply chain reflecting consideration for human rights and the environment Food Company Provisions We will establish a procurement system that conforms to third-party certification criteria and unique codes of conduct of manufacturers as our customers.
  • Start procuring coffee beans in Latin America in a way that conforms to the unique codes of conduct of manufacturers as our customers.
  • Participate in conferences of RSPO, a third-party certification body on palm oil, and start supplying RSPO-certified oil.
Proceed with discussions of targets for the sustainable procurement of palm oil by collaborating with the trading industry organization based on customers' situations and industry trends.
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Providing an environment that enables the focus to be placed on stable production activities General Products & Realty Company Construction We will operate industrial estates in a high-quality manner that will permit tenant companies to focus on stable production activities.
  • Establish a safe, secure, environmentally-friendly infrastructure, including facilities such as those for power supply ,industrial water/wastewater treatment, security and fire prevention systems, or improve the existing infrastructure to make it like the above.
  • Create employment by inviting companies, and in addition, promote locally-based contribution activities.
Undertake further improvements of infrastructure facilities and the service system in industrial estates and continue diverse local contribution activities.

Contribute to healthier and more enriched lifestyles

Risks Opportunities
  • Decline in credibility that would result from the occurrence of a problem related to the safety or health of consumers and service users.
  • Impact on business of destabilization of the market or social security system based on policy change. And others.
  • Increase in demand for food safety and security and health improvement.
  • Expansion of information, financial and logistics services resulting from an increase in consumer spending or penetration of the Internet. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Promoting good health among people Machinery Company Sales of leading-edge medical devices and provision of medical services We aim to improve quality of life by providing leading-edge medical devices and advanced medical services in the field of medical care, where technologies are innovated rapidly. Promote sales of advanced medical devices, such as MRI-guided radiation therapy systems, and the business of supporting the operation of designated regional cancer care hospitals. Increase the penetration of advanced medical devices in Japan, such as MRI-guided radiation therapy systems.
Energy & Chemicals Company Pharmaceutical products Contributing to the improvement of people’s health and working environment through accelerating the development of pharmaceuticals and other products in fields with significant needs including cancer-related fields. Actively promoting to support the development and marketing of new pharmaceutical and other products. Aiming to obtain approvals in Asia and North America for new pharmaceutical and other products of which we are engaged in supporting the development, and to launch them into the market.
ICT & Financial Business Company
  • Business of clinical development support and pharmaceutical marketing support
  • Business of providing health care management solutions for individuals
We will provide value-added services for pharmaceuticals and medical sites, and will contribute to improvement of people's Quality Of Life (QOL) by utilizing cutting-edge ICT tools. Store and utilize health data obtained from health checkup, wearable devices, and body composition scales. FY2021: Managing the health data of 1,000,000 people.
Supplying safe, secure food Food Company Overall food-related businesses We will select and concentrate on suppliers who are capable of manufacturing and supplying safe, secure food stably. Increase the number of persons with international certifications/qualifications related to judgment on the Food Safety Management System (FSMS) to enhance the capability of human resources for selecting suppliers. Proceed with the appropriate allocation of human resources as judges mentioned on the left to business departments, with the leading role played by the food safety management organization of ITOCHU Corporation.
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Establishing a logistics network that is adapted to changes in consumer behaviors General Products & Realty Company Distribution We will provide logistics services adapted to changes in distribution that have resulted from the expansion of the e-commerce market in emerging countries. Establish and promote the operation of high-value added logistics services for business operators who sell goods using e-commerce. Aim to increase the trade volume of products in the e-commerce logistics markets in emerging countries.
Maintenance of industrial, logistics, and transportation infrastructure ICT & Financial Business Company ICT infrastructure construction business We will contribute to maintain safe, secure, and highly convenient social infrastructure through providing various ICT solutions. Continue to enhance the value of ICT solutions with maximizing new product/service sourcing functions. Increase the number of procurement partners.
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Providing financial services ICT & Financial Business Company Domestic and overseas retail finance business We work on expanding and creating the retail financial market and providing financial services to individuals to contribute to enriching people's lives. Increase the number of customers and loan balance by expanding and creating the retail financial market. Increase of the number of customers and loan balance.

Ensure stable procurement and supply

Risks Opportunities
  • Impact of opposition movement resulting from the occurrence of an environmental problem and worsening relationship with local communities.
  • Structural exhaustion of the overall industry caused by the occurrence of price competition, mainly in the consumer-related sector. And others.
  • Increase in resource demand attributed to an increase in population and improvement of living standard in emerging countries.
  • Winning customer trust or creating new businesses with a stable supply of environmentally friendly resources and materials. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Stable supply of industrial resources and materials Textile Company Environmentally friendly materials (sustainable materials) such as recycled fibers We will accelerate initiatives for the recycled fiber business, not only to create new businesses but also to help solve the global problem of apparel waste and reduce petroleum-derived materials. Work aggressively on the recycled fiber business and lead the industry in promoting the use of sustainable materials. Commercialize the recycled fiber business as soon as possible. Increase the ratio of sustainable materials to materials we trade.
Metals & Minerals Company Mining business We will contribute to the stable operation of various industries by maintaining and developing reliable supply chains for essential raw materials and fuels. Acquire equity interests in superior projects to secure resources to form the basis for the steady supply of raw materials and fuels. Acquisition of superior resource projects to pass on to the future generations, in addition to maintaining and expanding our existing portfolio of highly resilient mining projects.
Provision of commodities that help achieve a sustainable lifestyle Textile Company Brand marketing business We will contribute to increasing the visibility of a sustainable lifestyle by taking advantage of our strengths as a marketing company. Raise awareness of an ethical, sustainable lifestyle through brand business, thereby promoting awareness-raising not only in the overall industry but also among consumers. FY2021 : Take initiatives with new brands. Have a sustainable lifestyle understood and instilled more widely.
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Using sustainable forest resources General Products & Realty Company
  • Wood products & materials
  • Pulp
  • Woodchips
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases.
  • Continue to request suppliers who have yet to obtain certifications to obtain them.
  • Conduct sustainability surveys of suppliers and visit them.
FY2026: Aim to achieve a rate of 100% for materials under high-level management or certified ones that we handle.
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Establishing a supply chain reflecting consideration for human rights and the environment Textile Company Supply chain management We will promote information-sharing in the overall Group and establish a safe, secure supply chain, thereby helping customers with risk reduction and contributing to sustainable economic development. Make Group-wide efforts to review the social and environmental safety of the supply chain and make improvements as necessary, thereby promoting the establishment of a safe, secure commodity supply system. FY2024: Establish and visualize the supply chain of the overall Group, from material procurement to sales, to ensure a responsible procurement policy.
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Sustainable mine development that reflects consideration of the risks in occupational safety and health and environmental risks, and that contributes to local communities Metals & Minerals Company Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which we operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
  • Donations to medical care, education and build infrastructure in local communities.
Establishing a supply chain reflecting consideration for human rights and the environment Food Company Provisions We will establish a procurement system that conforms to third-party certification criteria and unique codes of conduct of manufacturers as our customers.
  • Start procuring coffee beans in Latin America in a way that conforms to the unique codes of conduct of manufacturers as our customers.
  • Participate in conferences of RSPO, a third-party certification body on palm oil, and start supplying RSPO-certified oil.
Proceed with discussions of targets for the sustainable procurement of palm oil by collaborating with the trading industry organization based on customers' situations and industry trends.

Maintain rigorous governance structures

Risks Opportunities
  • Occurrence of business continuity risk or unexpected loss resulting from the malfunction of corporate governance or internal control, and others.
  • Improvement of transparency in decision-making, appropriate response to changes and establishment of a stable basis of growth enabled by the establishment of a firm governance system, and others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Ensuring compliance Headquarters Compliance We will make employees more aware that ensuring compliance at any time is our contribution to the company and society. Recognizing attitude of employees identifying issues and ensuring action plans to tackle the issues through periodic survey and direct communications. Continuous direct communication with employees through face-to-face training programs whose contents shall be updated along with monitoring the measures according to risks, expectations from society and issues on site which will change with the time.
Maintaining and reinforcing a governance system for achieving sustainable growth Headquarters Corporate governance We will implement highly effective supervision over the management from an independent and objective standpoint and ensure the appropriate and efficient execution of business operations by improving the transparency of our decision-making, aiming to our sustainable growth as well as the medium- and long-term improvement of our corporate value.
  • Appoint several outside directors, who have a high level of independence that fulfills our independence criteria and are expected to contribute to the company management with a high level of knowledge in their respective fields.
  • Maintain a highly transparent and objective directors' and officers' remuneration system, which can increase their motivation to contribute to our medium- and long-term improvement of our company's performance and the improvement of our corporate value.
Continue to implement measures to strengthen the supervising function of the Board of Directors, through an annual evaluation of the Board of Directors.
Risk management We will build a system for group risk management and maintain it to manage the risk of loss and ensure the appropriateness of our corporate group's operations. Conduct regular reviews of risk management systems that have been established, including internal committees and risk management departments, various rules andregulations, reporting and monitoring systems, as well as the effectiveness of such systems. Maintain a firm governance system in the medium- and long-term by establishing a PDCA cycle, including development and implementation of action plans by the departments responsible for risk management, and monitoring and reviews by internal committees.

Reinvent businesses through technological innovation

Risks Opportunities
  • Obsolescence of existing business models resulting from the emergence of new technologies, such as IoT and AI.
  • Labor shortage in developed countries, loss of excellent human resources in businesses in which efficiency improvement is delayed. And others.
  • Creation of new markets and provision of innovative services.
  • Utilizing new technologies for optimizing human resources and logistics, increasing competitiveness by promoting work style reform. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Next-generation business Development Textile Company State-of-the-art technologies (IoT) We will build a production IT infrastructure that will be a common platform of the supply chain and strive to improve added value and promote sustainable industrialization. Introduce the production IT infrastructure to the main bases of the Group and contribute to the improvement of Product, Lifecycle and Management. Visualize the supply chains of the overall Group to reduce costs, improve quality, and reduce lead time, thereby developing a supply system that can cater to market needs.
State-of-the-art technologies (IC tag, RFID, and EC businesses) We will utilize next-generation technologies, such as Radio Frequency IDentification (RFID) tags, to contribute to improved efficiency, not only in the apparel industry but also in the associated logistics industry. Improve production and sales efficiency by making use of AI, and in addition, accelerate the dissemination of RFID tags in the clothing industry, in an effort to increase the trading volume. Make use of AI and disseminate the use of RFID tags, thereby improving production and operating efficiency in the supply chain, traceability, and sales capabilities.
Food Company Overall food-related businesses We will aim to improve productivity and efficiency by utilizing RPA and AI proactively. Introduce and utilize new technologies, especially in the sectors around retail that are facing a serious labor shortage, thereby maintaining social convenience. At the same time, disperse human resources to new services with the aim of further improving convenience in the consumer-related sector. FY2019: Start experimental operations that apply RPA and AI.
We will aim to create innovative services and new business by integrating assets and new technologies of the ITOCHU Group. Increase contact with consumers by promoting the retail business in our efforts to understand consumer behaviors, and combine the wide range of products, functions, and expertise of the Group to create unique new value that will be profitable for consumers and communal society. Promote the deployment of new products and new services through collaborations with the retail business operated by the ITOCHU Group.
ICT & Financial Business Company Business incubation through venture investment, focused on FinTech, IoT, AI and etc. We will try to create new industries with acquiring cutting-edge innovations and business models such as IoT, AI, and FinTech. Seeking chance to invest in and make partnerships with startups, in order to develop new businesses. Achieve success new service and business development.

Address climate change (contribute to realization of low-carbon society)

Risks Opportunities
  • Decline in demand for fossil fuels resulting from business regulations on greenhouse gas emissions and other changes.
  • Damage to business by increased occurrence of abnormal weather (such as drought, flooding, typhoons and hurricanes). And others.
  • Increase of business opportunities related to renewable energy and other contributors to climate change mitigation.
  • Retaining/acquiring customers with measures, including strengthening the supply system to adapt it to abnormal weather. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Taking countermeasures against climate change Machinery Company Overall power generation business We will develop power plants with a good balance between renewable energy power generation and conventional power generation, thereby contributing to the development of countries and regions in a sustainable manner that is optimized for each. Pursue opportunities to invest aggressively in renewable energy power generation through analyses of countries and regions. FY2031: Target to achieve a renewable energy ratio more than 20% (gross capacity basis) and reflect this to the future strategy.
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Taking countermeasures against climate change Machinery Company Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
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Taking countermeasures against climate change Metals & Minerals Company
  • Mining business
  • Environmental business
  • Material-related business
  • We will realize stable energy supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to reducing greenhouse gases through businesses related to lighter-weight vehicles and Electric Vehicles (EVs).
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gases emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Aim to develop an appropriate portfolio of coal assets by fully considering its environmental impact.
  • Strengthen initiatives in businesses that contribute to the development of lighter-weight vehicles and shift to EVs (aluminum, copper, and other businesses).
  • Contribution to the development of a low-carbon society by committing to technologies that help reduce greenhouse gases emissions.
  • Development of an optimal asset portfolio by fully considering social requirements, including those related to the shift to a low-carbon society.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs.
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Taking countermeasures against climate change Energy & Chemicals Company Oil & Gas LNG (Liquefied Natural Gas) Projects Development and production of natural resources with consideration in the reduction of greenhouse gases. Partnering with experienced operators with high technical strength in the development and production of natural resources. Pursuing opportunities to take part in LNG projects (i.e. LNG or natural gas emits less greenhouse gases than the other fossil fuels).
Food Company Provisions Fresh foods We will reduce the impact of abnormal weather on the business with the aim of ensuring the stable supply of agricultural crops. Decentralize production areas by collaborating with Group companies. FY2021: Aim to develop other areas following the Philippines in the Fresh Produce Business.
General Products & Realty Company Cement alternatives such as slag We will expand the use of a sustainable by-product (slag) as an alternative material to cement, which is essential for civil engineering, construction, and similar works. Establish continuous, stable business flow between ironworks as the supplier of slag and other byproducts and demanders. Consider investment, participation, etc. in the slag business and focus efforts on creating demand, especially in developing countries, with the aim of establishing continuous, stable business flow.

Cultivate a motivating workplace environment

Risks Opportunities
  • Decline in labor productivity, loss of excellent human resources, missed business opportunities, increase in health-related expenses, and other events that would result from failure to take appropriate measures, and others.
  • Improvement of labor productivity and health and motivation, securing of excellent human resources, enhanced capability of responding to changes and business opportunities, and other events that will result from the creation of a workplace that provides job satisfaction, and others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
(Non-consolidated)
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Improving operating efficiency and addressing the issue of long-working hours through work style reform Headquarters Human Resources Affairs We will promote a well-balanced working style and reduce the total number of working hours, aiming to improve employee engagement.

<ITOCHU Corporation>

  • Promote the morning focused working system.
  • Conduct regular monitoring of employees' work situations.
  • Promote work automation with IT tools, including the robotic process automation (RPA), as well as mobile work.
  • Promote projects for improving the operating efficiency at each organization.

<ITOCHU Group>

  • Efficient way of working, appropriate working hours management, and educational and awareness-raising activities at the ITOCHU Group.
  • FY2021: Reduce the annual average overtime hours by at least 10% compared to the period prior to the introduction of the morning-focused working system.
  • FY2021: Percentage of employees who leave the office building at 20:00 or later at 5% or fewer.
  • FY2021: Paid leave acquisition rate at 70% or higher.
  • Rate of positive responses to the "employee engagement" item in the engagement survey: 70% or higher.
Improving the health of employees Headquarters Human Resources Affairs We will improve the health of employees to create an environment that will enable individual employees to better demonstrate their capabilities. We will build a system that helps employees with cancer or long-term illness to create a balance between treatment and work, thereby fostering a culture of mutual support.
  • Keep the percentage of employees who receive regular medical checkups at 100%.
  • Establish well-equipped in-house clinics and a system for supporting each employee in receiving personalized medical care.
  • Promote measures for helping employees create a balance between cancer treatment and work.
  • Offer healthy dishes in the employee cafeteria.
  • Promote the program for supporting smoking cessation treatment expenses.
  • Utilize Re: Body, a health management website for employees, and continue to provide special programs for employees at risk for lifestyle-related diseases.
  • Percentage of employees who receive regular medical checkups: 100%.
  • FY2021: Improve health indicators (such as BMI) compared to FY2017 values.
  • FY2021: Percentage of employees who leave work due to cancer or long-term illness at 0%.
  • FY2021: Rate of employees found to have a high level of stress in the stress check at 5% or lower.
Sustainable development of employees' capabilities Headquarters Human Resources Affairs We will develop training programs on a global basis that respond to the changing times and business needs. We will also utilize training programs to continuously produce excellent human resources.
  • Continue to develop and provide training programs at all jobs levels.
  • Continue and enhance overseas deployment of interns and language trainees.
  • Offer diverse career path options and experience in diverse works through regular rotation.
  • Foster career awareness among employees by enhancing personnel assessment, career vision training, career counselling systems and other programs/systems.
  • FY2021: Annual E&D expenses exceeding one billion yen.
  • Rate of positive responses to the "education and training" item in the engagement survey: 60% or higher.
  • FY2021: Percentage of career-track employees who acquire business-level English skills in their first eight years at the company at 100%.
  • FY2021: Percentage of career-track employees who are deployed overseas in their first eight years at the company at 80% or higher.
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Creating an environment that allows diverse human resources to exercise their potential Headquarters Human Resources Affairs We will prohibit all types of discrimination, including those based on age, gender and nationality, and respect human rights. We will create an environment that will permit the active participation of employees whose work hours are limited due to childcare, nursing care, diseases or similar circumstances.
  • Continue fair and equitable recruitment and promotion.
  • Create a work climate of mutual respect and support.
  • Reasonable accommodations concerning the work environment of people with disabilities.
  • Respond to LGBT considerations and provide employee training on LGBT.
  • Enhance on-site day-care centers and nursing care support services.
  • Enhance individual support for employees provided in accordance with their life stage and career.
  • Promote flexible ways of working by making use of mobile work.
  • Support the active participation of senior human resources over 65 years old.
  • FY2021: Percentage of female career-track employees among all career-track employees: 10%.
  • FY2021: Percentage of female career-track employees among employees in leadership positions at 10%.
  • FY2021: Proportion of our workforce with disabilities at 2.3%.

Respect human rights

Risks Opportunities
  • Business delay or business continuity risk resulting from the occurrence of a human rights problem in business activities that expands (geographically).
  • Decline in credibility that may result from defects in the social infrastructure services we provide. And others.
  • Stabilization of business or securing of excellent human resources resulting from harmonious coexistence with local communities.
  • Establishment of safe, stable supply system for product enabled by the consideration of human rights and improvement of work environment in the supply chain. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Establishing a supply chain reflecting consideration for human rights and the environment Textile Company Supply chain management We will promote information-sharing in the overall Group and establish a safe, secure supply chain, thereby helping customers with risk reduction and contributing to sustainable economic development. Make Group-wide efforts to review the social and environmental safety of the supply chain and make improvements as necessary, thereby promoting the establishment of a safe, secure commodity supply system. FY2024: Establish and visualize the supply chain of the overall Group, from material procurement to sales, to ensure a responsible procurement policy.
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Improving water and hygiene infrastructures Machinery Company Water and environmental projects We will contribute to improving the hygiene environment, the development of economic activities, and the protection of the global environment through the appropriate treatment and effective use of water and waste. Expand water and environment projects to promote the appropriate use and treatment of water and the effective utilization of resources, and reduce the environmental impact. Expand and diversify the investment portfolio in the water and environment field.
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Establishing a supply chain reflecting consideration for human rights and the environment Machinery Company Overall electric power and plant projects We will contribute to improving the quality of life of all stakeholders in the supply chain and business investment destinations. Set rules on due diligence related to social and business environmental safety for suppliers and business investment destinations based on the distinctive characteristics of each business, implement due diligence, and strengthen monitoring continuously. FY2020: Aim to implement the due diligence described on the left in all new development projects.
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Sustainable mine development that reflects consideration of the risks in occupational safety and health and environmental risks, and that contributes to local communities Metals & Minerals Company Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which we operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
  • Donations to medical care, education and build infrastructure in local communities.
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Establishment of an energy resources development system that goes well with local society and environment Energy & Chemicals Company Exploration & Production of Oil & Gas Contributing in the development of local society by advancing exploration & production projects that accommodate social and environmental concern. Implementation of projects in compliance with the laws and regulations of the respective government and internationally-recognized administrative body.
  • Be compliant with HSE (Health, Safety and Environment) standards in the respective government and the ones set by internationally-recognized administrative body.
  • Reduction of HSE issues that involve serious damage to human beings and/or environment.
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Establishing a supply chain reflecting consideration for human rights and the environment Food Company Provisions We will establish a procurement system that conforms to third-party certification criteria and unique codes of conduct of manufacturers as our customers.
  • Start procuring coffee beans in Latin America in a way that conforms to the unique codes of conduct of manufacturers as our customers.
  • Participate in conferences of RSPO, a third-party certification body on palm oil, and start supplying RSPO-certified oil.
Proceed with discussions of targets for the sustainable procurement of palm oil by collaborating with the trading industry organization based on customers' situations and industry trends.
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Providing an environment that enables the focus to be placed on stable production activities General Products & Realty Company Construction We will operate industrial estates in a high-quality manner that will permit tenant companies to focus on stable production activities.
  • Establish a safe, secure, environmentally-friendly infrastructure, including facilities such as those for power supply ,industrial water/wastewater treatment, security and fire prevention systems, or improve the existing infrastructure to make it like the above.
  • Create employment by inviting companies, and in addition, promote locally-based contribution activities.
Undertake further improvements of infrastructure facilities and the service system in industrial estates and continue diverse local contribution activities.

Contribute to healthier and more enriched lifestyles

Risks Opportunities
  • Decline in credibility that would result from the occurrence of a problem related to the safety or health of consumers and service users.
  • Impact on business of destabilization of the market or social security system based on policy change. And others.
  • Increase in demand for food safety and security and health improvement.
  • Expansion of information, financial and logistics services resulting from an increase in consumer spending or penetration of the Internet. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Promoting good health among people Machinery Company Sales of leading-edge medical devices and provision of medical services We aim to improve quality of life by providing leading-edge medical devices and advanced medical services in the field of medical care, where technologies are innovated rapidly. Promote sales of advanced medical devices, such as MRI-guided radiation therapy systems, and the business of supporting the operation of designated regional cancer care hospitals. Increase the penetration of advanced medical devices in Japan, such as MRI-guided radiation therapy systems.
Energy & Chemicals Company Pharmaceutical products Contributing to the improvement of people’s health and working environment through accelerating the development of pharmaceuticals and other products in fields with significant needs including cancer-related fields. Actively promoting to support the development and marketing of new pharmaceutical and other products. Aiming to obtain approvals in Asia and North America for new pharmaceutical and other products of which we are engaged in supporting the development, and to launch them into the market.
ICT & Financial Business Company
  • Business of clinical development support and pharmaceutical marketing support
  • Business of providing health care management solutions for individuals
We will provide value-added services for pharmaceuticals and medical sites, and will contribute to improvement of people's Quality Of Life (QOL) by utilizing cutting-edge ICT tools. Store and utilize health data obtained from health checkup, wearable devices, and body composition scales. FY2021: Managing the health data of 1,000,000 people.
Supplying safe, secure food Food Company Overall food-related businesses We will select and concentrate on suppliers who are capable of manufacturing and supplying safe, secure food stably. Increase the number of persons with international certifications/qualifications related to judgment on the Food Safety Management System (FSMS) to enhance the capability of human resources for selecting suppliers. Proceed with the appropriate allocation of human resources as judges mentioned on the left to business departments, with the leading role played by the food safety management organization of ITOCHU Corporation.
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Establishing a logistics network that is adapted to changes in consumer behaviors General Products & Realty Company Distribution We will provide logistics services adapted to changes in distribution that have resulted from the expansion of the e-commerce market in emerging countries. Establish and promote the operation of high-value added logistics services for business operators who sell goods using e-commerce. Aim to increase the trade volume of products in the e-commerce logistics markets in emerging countries.
Maintenance of industrial, logistics, and transportation infrastructure ICT & Financial Business Company ICT infrastructure construction business We will contribute to maintain safe, secure, and highly convenient social infrastructure through providing various ICT solutions. Continue to enhance the value of ICT solutions with maximizing new product/service sourcing functions. Increase the number of procurement partners.
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Providing financial services ICT & Financial Business Company Domestic and overseas retail finance business We work on expanding and creating the retail financial market and providing financial services to individuals to contribute to enriching people's lives. Increase the number of customers and loan balance by expanding and creating the retail financial market. Increase of the number of customers and loan balance.

Ensure stable procurement and supply

Risks Opportunities
  • Impact of opposition movement resulting from the occurrence of an environmental problem and worsening relationship with local communities.
  • Structural exhaustion of the overall industry caused by the occurrence of price competition, mainly in the consumer-related sector. And others.
  • Increase in resource demand attributed to an increase in population and improvement of living standard in emerging countries.
  • Winning customer trust or creating new businesses with a stable supply of environmentally friendly resources and materials. And others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Stable supply of industrial resources and materials Textile Company Environmentally friendly materials (sustainable materials) such as recycled fibers We will accelerate initiatives for the recycled fiber business, not only to create new businesses but also to help solve the global problem of apparel waste and reduce petroleum-derived materials. Work aggressively on the recycled fiber business and lead the industry in promoting the use of sustainable materials. Commercialize the recycled fiber business as soon as possible. Increase the ratio of sustainable materials to materials we trade.
Metals & Minerals Company Mining business We will contribute to the stable operation of various industries by maintaining and developing reliable supply chains for essential raw materials and fuels. Acquire equity interests in superior projects to secure resources to form the basis for the steady supply of raw materials and fuels. Acquisition of superior resource projects to pass on to the future generations, in addition to maintaining and expanding our existing portfolio of highly resilient mining projects.
Provision of commodities that help achieve a sustainable lifestyle Textile Company Brand marketing business We will contribute to increasing the visibility of a sustainable lifestyle by taking advantage of our strengths as a marketing company. Raise awareness of an ethical, sustainable lifestyle through brand business, thereby promoting awareness-raising not only in the overall industry but also among consumers. FY2021 : Take initiatives with new brands. Have a sustainable lifestyle understood and instilled more widely.
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Using sustainable forest resources General Products & Realty Company
  • Wood products & materials
  • Pulp
  • Woodchips
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases.
  • Continue to request suppliers who have yet to obtain certifications to obtain them.
  • Conduct sustainability surveys of suppliers and visit them.
FY2026: Aim to achieve a rate of 100% for materials under high-level management or certified ones that we handle.
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Establishing a supply chain reflecting consideration for human rights and the environment Textile Company Supply chain management We will promote information-sharing in the overall Group and establish a safe, secure supply chain, thereby helping customers with risk reduction and contributing to sustainable economic development. Make Group-wide efforts to review the social and environmental safety of the supply chain and make improvements as necessary, thereby promoting the establishment of a safe, secure commodity supply system. FY2024: Establish and visualize the supply chain of the overall Group, from material procurement to sales, to ensure a responsible procurement policy.
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Sustainable mine development that reflects consideration of the risks in occupational safety and health and environmental risks, and that contributes to local communities Metals & Minerals Company Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which we operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
  • Donations to medical care, education and build infrastructure in local communities.
Establishing a supply chain reflecting consideration for human rights and the environment Food Company Provisions We will establish a procurement system that conforms to third-party certification criteria and unique codes of conduct of manufacturers as our customers.
  • Start procuring coffee beans in Latin America in a way that conforms to the unique codes of conduct of manufacturers as our customers.
  • Participate in conferences of RSPO, a third-party certification body on palm oil, and start supplying RSPO-certified oil.
Proceed with discussions of targets for the sustainable procurement of palm oil by collaborating with the trading industry organization based on customers' situations and industry trends.

Maintain rigorous governance structures

Risks Opportunities
  • Occurrence of business continuity risk or unexpected loss resulting from the malfunction of corporate governance or internal control, and others.
  • Improvement of transparency in decision-making, appropriate response to changes and establishment of a stable basis of growth enabled by the establishment of a firm governance system, and others.
SDGs Targets Issues to address Co Business area Commitment Specific approach Performance indicators
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Ensuring compliance Headquarters Compliance We will make employees more aware that ensuring compliance at any time is our contribution to the company and society. Recognizing attitude of employees identifying issues and ensuring action plans to tackle the issues through periodic survey and direct communications. Continuous direct communication with employees through face-to-face training programs whose contents shall be updated along with monitoring the measures according to risks, expectations from society and issues on site which will change with the time.
Maintaining and reinforcing a governance system for achieving sustainable growth Headquarters Corporate governance We will implement highly effective supervision over the management from an independent and objective standpoint and ensure the appropriate and efficient execution of business operations by improving the transparency of our decision-making, aiming to our sustainable growth as well as the medium- and long-term improvement of our corporate value.
  • Appoint several outside directors, who have a high level of independence that fulfills our independence criteria and are expected to contribute to the company management with a high level of knowledge in their respective fields.
  • Maintain a highly transparent and objective directors' and officers' remuneration system, which can increase their motivation to contribute to our medium- and long-term improvement of our company's performance and the improvement of our corporate value.
Continue to implement measures to strengthen the supervising function of the Board of Directors, through an annual evaluation of the Board of Directors.
Risk management We will build a system for group risk management and maintain it to manage the risk of loss and ensure the appropriateness of our corporate group's operations. Conduct regular reviews of risk management systems that have been established, including internal committees and risk management departments, various rules andregulations, reporting and monitoring systems, as well as the effectiveness of such systems. Maintain a firm governance system in the medium- and long-term by establishing a PDCA cycle, including development and implementation of action plans by the departments responsible for risk management, and monitoring and reviews by internal committees.

Textile Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Reinvent businesses through technological innovation
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Next-generation business Development State-of-the-art technologies (IoT) We will build a production IT infrastructure that will be a common platform of the supply chain and strive to improve added value and promote sustainable industrialization. Introduce the production IT infrastructure to the main bases of the Group and contribute to the improvement of Product, Lifecycle and Management. Visualize the supply chains of the overall Group to reduce costs, improve quality, and reduce lead time, thereby developing a supply system that can cater to market needs.
State-of-the-art technologies (IC tag, RFID, and EC businesses) We will utilize next-generation technologies, such as Radio Frequency IDentification (RFID) tags, to contribute to improved efficiency, not only in the apparel industry but also in the associated logistics industry. Improve production and sales efficiency by making use of AI, and in addition, accelerate the dissemination of RFID tags in the clothing industry, in an effort to increase the trading volume. Make use of AI and disseminate the use of RFID tags, thereby improving production and operating efficiency in the supply chain, traceability, and sales capabilities.
Ensure stable procurement and supply
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Stable supply of industrial resources and materials Environmentally friendly materials (sustainable materials) such as recycled fibers We will accelerate initiatives for the recycled fiber business, not only to create new businesses but also to help solve the global problem of apparel waste and reduce petroleum-derived materials. Work aggressively on the recycled fiber business and lead the industry in promoting the use of sustainable materials. Commercialize the recycled fiber business as soon as possible. Increase the ratio of sustainable materials to materials we trade.
Provision of commodities that help achieve a sustainable lifestyle Brand marketing business We will contribute to increasing the visibility of a sustainable lifestyle by taking advantage of our strengths as a marketing company. Raise awareness of an ethical, sustainable lifestyle through brand business, thereby promoting awareness-raising not only in the overall industry but also among consumers. FY2021 : Take initiatives with new brands. Have a sustainable lifestyle understood and instilled more widely.
  • Respect human rights
  • Ensure stable procurement and supply
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Establishing a supply chain reflecting consideration for human rights and the environment Supply chain management We will promote information-sharing in the overall Group and establish a safe, secure supply chain, thereby helping customers with risk reduction and contributing to sustainable economic development. Make Group-wide efforts to review the social and environmental safety of the supply chain and make improvements as necessary, thereby promoting the establishment of a safe, secure commodity supply system. FY2024: Establish and visualize the supply chain of the overall Group, from material procurement to sales, to ensure a responsible procurement policy.

Machinery Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Address climate change
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Taking countermeasures against climate change Overall power generation business We will develop power plants with a good balance between renewable energy power generation and conventional power generation, thereby contributing to the development of countries and regions in a sustainable manner that is optimized for each. Pursue opportunities to invest aggressively in renewable energy power generation through analyses of countries and regions. FY2031: Target to achieve a renewable energy ratio more than 20% (gross capacity basis) and reflect this to the future strategy.
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Taking countermeasures against climate change Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
Contribute to healthier and more enriched lifestyles
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Promoting good health among people Sales of leading-edge medical devices and provision of medical services We aim to improve quality of life by providing leading-edge medical devices and advanced medical services in the field of medical care, where technologies are innovated rapidly. Promote sales of advanced medical devices, such as MRI-guided radiation therapy systems, and the business of supporting the operation of designated regional cancer care hospitals. Increase the penetration of advanced medical devices in Japan, such as MRI-guided radiation therapy systems.
Respect human rights
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Improving water and hygiene infrastructures Water and environmental projects We will contribute to improving the hygiene environment, the development of economic activities, and the protection of the global environment through the appropriate treatment and effective use of water and waste. Expand water and environment projects to promote the appropriate use and treatment of water and the effective utilization of resources, and reduce the environmental impact. Expand and diversify the investment portfolio in the water and environment field.
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Establishing a supply chain reflecting consideration for human rights and the environment Overall electric power and plant projects We will contribute to improving the quality of life of all stakeholders in the supply chain and business investment destinations. Set rules on due diligence related to social and business environmental safety for suppliers and business investment destinations based on the distinctive characteristics of each business, implement due diligence, and strengthen monitoring continuously. FY2020: Aim to implement the due diligence described on the left in all new development projects.

Metals & Minerals Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Ensure stable procurement and supply
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Stable supply of industrial resources and materials Mining business We will contribute to the stable operation of various industries by maintaining and developing reliable supply chains for essential raw materials and fuels. Acquire equity interests in superior projects to secure resources to form the basis for the steady supply of raw materials and fuels. Acquisition of superior resource projects to pass on to the future generations, in addition to maintaining and expanding our existing portfolio of highly resilient mining projects.
  • Respect human rights
  • Ensure stable procurement and supply
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Sustainable mine development that reflects consideration of the risks in occupational safety and health and environmental risks, and that contributes to local communities Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which we operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
  • Donations to medical care, education and build infrastructure in local communities.
Address climate change
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Taking countermeasures against climate change
  • Mining business
  • Environmental business
  • Material-related business
  • We will realize stable energy supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to reducing greenhouse gases through businesses related to lighter-weight vehicles and Electric Vehicles (EVs).
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gases emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Aim to develop an appropriate portfolio of coal assets by fully considering its environmental impact.
  • Strengthen initiatives in businesses that contribute to the development of lighter-weight vehicles and shift to EVs (aluminum, copper, and other businesses).
  • Contribution to the development of a low-carbon society by committing to technologies that help reduce greenhouse gases emissions.
  • Development of an optimal asset portfolio by fully considering social requirements, including those related to the shift to a low-carbon society.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs.

Energy & Chemicals Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Address climate change
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Taking countermeasures against climate change Oil & Gas LNG (Liquefied Natural Gas) Projects Development and production of natural resources with consideration in the reduction of greenhouse gases. Partnering with experienced operators with high technical strength in the development and production of natural resources. Pursuing opportunities to take part in LNG projects (i.e. LNG or natural gas emits less greenhouse gases than the other fossil fuels).
Contribute to healthier and more enriched lifestyles
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Promoting good health among people Pharmaceutical products Contributing to the improvement of people’s health and working environment through accelerating the development of pharmaceuticals and other products in fields with significant needs including cancer-related fields. Actively promoting to support the development and marketing of new pharmaceutical and other products. Aiming to obtain approvals in Asia and North America for new pharmaceutical and other products of which we are engaged in supporting the development, and to launch them into the market.
Respect human rights
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Establishment of an energy resources development system that goes well with local society and environment Exploration & Production of Oil & Gas Contributing in the development of local society by advancing exploration & production projects that accommodate social and environmental concern. Implementation of projects in compliance with the laws and regulations of the respective government and internationally-recognized administrative body.
  • Be compliant with HSE (Health, Safety and Environment) standards in the respective government and the ones set by internationally-recognized administrative body.
  • Reduction of HSE issues that involve serious damage to human beings and/or environment.

Food Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Reinvent businesses through technological innovation
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Next-generation business Development Overall food-related businesses We will aim to improve productivity and efficiency by utilizing RPA and AI proactively. Introduce and utilize new technologies, especially in the sectors around retail that are facing a serious labor shortage, thereby maintaining social convenience. At the same time, disperse human resources to new services with the aim of further improving convenience in the consumer-related sector. FY2019: Start experimental operations that apply RPA and AI.
We will aim to create innovative services and new business by integrating assets and new technologies of the ITOCHU Group. Increase contact with consumers by promoting the retail business in our efforts to understand consumer behaviors, and combine the wide range of products, functions, and expertise of the Group to create unique new value that will be profitable for consumers and communal society. Promote the deployment of new products and new services through collaborations with the retail business operated by the ITOCHU Group.
Address climate change
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Taking countermeasures against climate change Provisions Fresh foods We will reduce the impact of abnormal weather on the business with the aim of ensuring the stable supply of agricultural crops. Decentralize production areas by collaborating with Group companies. FY2021: Aim to develop other areas following the Philippines in the Fresh Produce Business.
Contribute to healthier and more enriched lifestyles
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Supplying safe, secure food Overall food-related businesses We will select and concentrate on suppliers who are capable of manufacturing and supplying safe, secure food stably. Increase the number of persons with international certifications/qualifications related to judgment on the Food Safety Management System (FSMS) to enhance the capability of human resources for selecting suppliers. Proceed with the appropriate allocation of human resources as judges mentioned on the left to business departments, with the leading role played by the food safety management organization of ITOCHU Corporation.
  • Respect human rights
  • Ensure stable procurement and supply
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Establishing a supply chain reflecting consideration for human rights and the environment Provisions We will establish a procurement system that conforms to third-party certification criteria and unique codes of conduct of manufacturers as our customers.
  • Start procuring coffee beans in Latin America in a way that conforms to the unique codes of conduct of manufacturers as our customers.
  • Participate in conferences of RSPO, a third-party certification body on palm oil, and start supplying RSPO-certified oil.
Proceed with discussions of targets for the sustainable procurement of palm oil by collaborating with the trading industry organization based on customers' situations and industry trends.

General Products & Realty Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Address climate change
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Taking countermeasures against climate change Cement alternatives such as slag We will expand the use of a sustainable by-product (slag) as an alternative material to cement, which is essential for civil engineering, construction, and similar works. Establish continuous, stable business flow between ironworks as the supplier of slag and other byproducts and demanders. Consider investment, participation, etc. in the slag business and focus efforts on creating demand, especially in developing countries, with the aim of establishing continuous, stable business flow.
Contribute to healthier and more enriched lifestyles
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Establishing a logistics network that is adapted to changes in consumer behaviors Distribution We will provide logistics services adapted to changes in distribution that have resulted from the expansion of the e-commerce market in emerging countries. Establish and promote the operation of high-value added logistics services for business operators who sell goods using e-commerce. Aim to increase the trade volume of products in the e-commerce logistics markets in emerging countries.
Ensure stable procurement and supply
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Using sustainable forest resources
  • Wood products & materials
  • Pulp
  • Woodchips
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases.
  • Continue to request suppliers who have yet to obtain certifications to obtain them.
  • Conduct sustainability surveys of suppliers and visit them.
FY2026: Aim to achieve a rate of 100% for materials under high-level management or certified ones that we handle.
Respect human rights
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Providing an environment that enables the focus to be placed on stable production activities Construction We will operate industrial estates in a high-quality manner that will permit tenant companies to focus on stable production activities.
  • Establish a safe, secure, environmentally-friendly infrastructure, including facilities such as those for power supply ,industrial water/wastewater treatment, security and fire prevention systems, or improve the existing infrastructure to make it like the above.
  • Create employment by inviting companies, and in addition, promote locally-based contribution activities.
Undertake further improvements of infrastructure facilities and the service system in industrial estates and continue diverse local contribution activities.

ICT & Financial Business Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Reinvent businesses through technological innovation
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Next-generation business Development Business incubation through venture investment, focused on FinTech, IoT, AI and etc. We will try to create new industries with acquiring cutting-edge innovations and business models such as IoT, AI, and FinTech. Seeking chance to invest in and make partnerships with startups, in order to develop new businesses. Achieve success new service and business development.
Contribute to healthier and more enriched lifestyles
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Promoting good health among people
  • Business of clinical development support and pharmaceutical marketing support
  • Business of providing health care management solutions for individuals
We will provide value-added services for pharmaceuticals and medical sites, and will contribute to improvement of people's Quality Of Life (QOL) by utilizing cutting-edge ICT tools. Store and utilize health data obtained from health checkup, wearable devices, and body composition scales. FY2021: Managing the health data of 1,000,000 people.
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Providing financial services Domestic and overseas retail finance business We work on expanding and creating the retail financial market and providing financial services to individuals to contribute to enriching people's lives. Increase the number of customers and loan balance by expanding and creating the retail financial market. Increase of the number of customers and loan balance.
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Maintenance of industrial, logistics, and transportation infrastructure ICT infrastructure construction business We will contribute to maintain safe, secure, and highly convenient social infrastructure through providing various ICT solutions. Continue to enhance the value of ICT solutions with maximizing new product/service sourcing functions. Increase the number of procurement partners.

Headquarters

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
(Non-consolidated)
Cultivate a motivating workplace environment
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Improving operating efficiency and addressing the issue of long-working hours through work style reform Human Resources Affairs We will promote a well-balanced working style and reduce the total number of working hours, aiming to improve employee engagement.

<ITOCHU Corporation>

  • Promote the morning focused working system.
  • Conduct regular monitoring of employees' work situations.
  • Promote work automation with IT tools, including the robotic process automation (RPA), as well as mobile work.
  • Promote projects for improving the operating efficiency at each organization.

<ITOCHU Group>

  • Efficient way of working, appropriate working hours management, and educational and awareness-raising activities at the ITOCHU Group.
  • FY2021: Reduce the annual average overtime hours by at least 10% compared to the period prior to the introduction of the morning-focused working system.
  • FY2021: Percentage of employees who leave the office building at 20:00 or later at 5% or fewer.
  • FY2021: Paid leave acquisition rate at 70% or higher.
  • Rate of positive responses to the "employee engagement" item in the engagement survey: 70% or higher.
Improving the health of employees Human Resources Affairs We will improve the health of employees to create an environment that will enable individual employees to better demonstrate their capabilities. We will build a system that helps employees with cancer or long-term illness to create a balance between treatment and work, thereby fostering a culture of mutual support.
  • Keep the percentage of employees who receive regular medical checkups at 100%.
  • Establish well-equipped in-house clinics and a system for supporting each employee in receiving personalized medical care.
  • Promote measures for helping employees create a balance between cancer treatment and work.
  • Offer healthy dishes in the employee cafeteria.
  • Promote the program for supporting smoking cessation treatment expenses.
  • Utilize Re: Body, a health management website for employees, and continue to provide special programs for employees at risk for lifestyle-related diseases.
  • Percentage of employees who receive regular medical checkups: 100%.
  • FY2021: Improve health indicators (such as BMI) compared to FY2017 values.
  • FY2021: Percentage of employees who leave work due to cancer or long-term illness at 0%.
  • FY2021: Rate of employees found to have a high level of stress in the stress check at 5% or lower.
Sustainable development of employees' capabilities Human Resources Affairs We will develop training programs on a global basis that respond to the changing times and business needs. We will also utilize training programs to continuously produce excellent human resources.
  • Continue to develop and provide training programs at all jobs levels.
  • Continue and enhance overseas deployment of interns and language trainees.
  • Offer diverse career path options and experience in diverse works through regular rotation.
  • Foster career awareness among employees by enhancing personnel assessment, career vision training, career counselling systems and other programs/systems.
  • FY2021: Annual E&D expenses exceeding one billion yen.
  • Rate of positive responses to the "education and training" item in the engagement survey: 60% or higher.
  • FY2021: Percentage of career-track employees who acquire business-level English skills in their first eight years at the company at 100%.
  • FY2021: Percentage of career-track employees who are deployed overseas in their first eight years at the company at 80% or higher.
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Creating an environment that allows diverse human resources to exercise their potential Human Resources Affairs We will prohibit all types of discrimination, including those based on age, gender and nationality, and respect human rights. We will create an environment that will permit the active participation of employees whose work hours are limited due to childcare, nursing care, diseases or similar circumstances.
  • Continue fair and equitable recruitment and promotion.
  • Create a work climate of mutual respect and support.
  • Reasonable accommodations concerning the work environment of people with disabilities.
  • Respond to LGBT considerations and provide employee training on LGBT.
  • Enhance on-site day-care centers and nursing care support services.
  • Enhance individual support for employees provided in accordance with their life stage and career.
  • Promote flexible ways of working by making use of mobile work.
  • Support the active participation of senior human resources over 65 years old.
  • FY2021: Percentage of female career-track employees among all career-track employees: 10%.
  • FY2021: Percentage of female career-track employees among employees in leadership positions at 10%.
  • FY2021: Proportion of our workforce with disabilities at 2.3%.
Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Maintain rigorous governance structures
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Ensuring compliance Compliance We will make employees more aware that ensuring compliance at any time is our contribution to the company and society. Recognizing attitude of employees identifying issues and ensuring action plans to tackle the issues through periodic survey and direct communications. Continuous direct communication with employees through face-to-face training programs whose contents shall be updated along with monitoring the measures according to risks, expectations from society and issues on site which will change with the time.
Maintaining and reinforcing a governance system for achieving sustainable growth Corporate governance We will implement highly effective supervision over the management from an independent and objective standpoint and ensure the appropriate and efficient execution of business operations by improving the transparency of our decision-making, aiming to our sustainable growth as well as the medium- and long-term improvement of our corporate value.
  • Appoint several outside directors, who have a high level of independence that fulfills our independence criteria and are expected to contribute to the company management with a high level of knowledge in their respective fields.
  • Maintain a highly transparent and objective directors' and officers' remuneration system, which can increase their motivation to contribute to our medium- and long-term improvement of our company's performance and the improvement of our corporate value.
Continue to implement measures to strengthen the supervising function of the Board of Directors, through an annual evaluation of the Board of Directors.
Risk management We will build a system for group risk management and maintain it to manage the risk of loss and ensure the appropriateness of our corporate group's operations. Conduct regular reviews of risk management systems that have been established, including internal committees and risk management departments, various rules andregulations, reporting and monitoring systems, as well as the effectiveness of such systems. Maintain a firm governance system in the medium- and long-term by establishing a PDCA cycle, including development and implementation of action plans by the departments responsible for risk management, and monitoring and reviews by internal committees.

Textile Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Reinvent businesses through technological innovation
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Next-generation business Development State-of-the-art technologies (IoT) We will build a production IT infrastructure that will be a common platform of the supply chain and strive to improve added value and promote sustainable industrialization. Introduce the production IT infrastructure to the main bases of the Group and contribute to the improvement of Product, Lifecycle and Management. Visualize the supply chains of the overall Group to reduce costs, improve quality, and reduce lead time, thereby developing a supply system that can cater to market needs.
State-of-the-art technologies (IC tag, RFID, and EC businesses) We will utilize next-generation technologies, such as Radio Frequency IDentification (RFID) tags, to contribute to improved efficiency, not only in the apparel industry but also in the associated logistics industry. Improve production and sales efficiency by making use of AI, and in addition, accelerate the dissemination of RFID tags in the clothing industry, in an effort to increase the trading volume. Make use of AI and disseminate the use of RFID tags, thereby improving production and operating efficiency in the supply chain, traceability, and sales capabilities.
Ensure stable procurement and supply
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Stable supply of industrial resources and materials Environmentally friendly materials (sustainable materials) such as recycled fibers We will accelerate initiatives for the recycled fiber business, not only to create new businesses but also to help solve the global problem of apparel waste and reduce petroleum-derived materials. Work aggressively on the recycled fiber business and lead the industry in promoting the use of sustainable materials. Commercialize the recycled fiber business as soon as possible. Increase the ratio of sustainable materials to materials we trade.
Provision of commodities that help achieve a sustainable lifestyle Brand marketing business We will contribute to increasing the visibility of a sustainable lifestyle by taking advantage of our strengths as a marketing company. Raise awareness of an ethical, sustainable lifestyle through brand business, thereby promoting awareness-raising not only in the overall industry but also among consumers. FY2021 : Take initiatives with new brands. Have a sustainable lifestyle understood and instilled more widely.
  • Respect human rights
  • Ensure stable procurement and supply
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Establishing a supply chain reflecting consideration for human rights and the environment Supply chain management We will promote information-sharing in the overall Group and establish a safe, secure supply chain, thereby helping customers with risk reduction and contributing to sustainable economic development. Make Group-wide efforts to review the social and environmental safety of the supply chain and make improvements as necessary, thereby promoting the establishment of a safe, secure commodity supply system. FY2024: Establish and visualize the supply chain of the overall Group, from material procurement to sales, to ensure a responsible procurement policy.

Machinery Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Address climate change
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Taking countermeasures against climate change Overall power generation business We will develop power plants with a good balance between renewable energy power generation and conventional power generation, thereby contributing to the development of countries and regions in a sustainable manner that is optimized for each. Pursue opportunities to invest aggressively in renewable energy power generation through analyses of countries and regions. FY2031: Target to achieve a renewable energy ratio more than 20% (gross capacity basis) and reflect this to the future strategy.
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Taking countermeasures against climate change Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
Contribute to healthier and more enriched lifestyles
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Promoting good health among people Sales of leading-edge medical devices and provision of medical services We aim to improve quality of life by providing leading-edge medical devices and advanced medical services in the field of medical care, where technologies are innovated rapidly. Promote sales of advanced medical devices, such as MRI-guided radiation therapy systems, and the business of supporting the operation of designated regional cancer care hospitals. Increase the penetration of advanced medical devices in Japan, such as MRI-guided radiation therapy systems.
Respect human rights
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Improving water and hygiene infrastructures Water and environmental projects We will contribute to improving the hygiene environment, the development of economic activities, and the protection of the global environment through the appropriate treatment and effective use of water and waste. Expand water and environment projects to promote the appropriate use and treatment of water and the effective utilization of resources, and reduce the environmental impact. Expand and diversify the investment portfolio in the water and environment field.
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Establishing a supply chain reflecting consideration for human rights and the environment Overall electric power and plant projects We will contribute to improving the quality of life of all stakeholders in the supply chain and business investment destinations. Set rules on due diligence related to social and business environmental safety for suppliers and business investment destinations based on the distinctive characteristics of each business, implement due diligence, and strengthen monitoring continuously. FY2020: Aim to implement the due diligence described on the left in all new development projects.

Metals & Minerals Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Ensure stable procurement and supply
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Stable supply of industrial resources and materials Mining business We will contribute to the stable operation of various industries by maintaining and developing reliable supply chains for essential raw materials and fuels. Acquire equity interests in superior projects to secure resources to form the basis for the steady supply of raw materials and fuels. Acquisition of superior resource projects to pass on to the future generations, in addition to maintaining and expanding our existing portfolio of highly resilient mining projects.
  • Respect human rights
  • Ensure stable procurement and supply
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Sustainable mine development that reflects consideration of the risks in occupational safety and health and environmental risks, and that contributes to local communities Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which we operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
  • Donations to medical care, education and build infrastructure in local communities.
Address climate change
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Taking countermeasures against climate change
  • Mining business
  • Environmental business
  • Material-related business
  • We will realize stable energy supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to reducing greenhouse gases through businesses related to lighter-weight vehicles and Electric Vehicles (EVs).
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gases emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Aim to develop an appropriate portfolio of coal assets by fully considering its environmental impact.
  • Strengthen initiatives in businesses that contribute to the development of lighter-weight vehicles and shift to EVs (aluminum, copper, and other businesses).
  • Contribution to the development of a low-carbon society by committing to technologies that help reduce greenhouse gases emissions.
  • Development of an optimal asset portfolio by fully considering social requirements, including those related to the shift to a low-carbon society.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs.

Energy & Chemicals Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Address climate change
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Taking countermeasures against climate change Oil & Gas LNG (Liquefied Natural Gas) Projects Development and production of natural resources with consideration in the reduction of greenhouse gases. Partnering with experienced operators with high technical strength in the development and production of natural resources. Pursuing opportunities to take part in LNG projects (i.e. LNG or natural gas emits less greenhouse gases than the other fossil fuels).
Contribute to healthier and more enriched lifestyles
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Promoting good health among people Pharmaceutical products Contributing to the improvement of people’s health and working environment through accelerating the development of pharmaceuticals and other products in fields with significant needs including cancer-related fields. Actively promoting to support the development and marketing of new pharmaceutical and other products. Aiming to obtain approvals in Asia and North America for new pharmaceutical and other products of which we are engaged in supporting the development, and to launch them into the market.
Respect human rights
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Establishment of an energy resources development system that goes well with local society and environment Exploration & Production of Oil & Gas Contributing in the development of local society by advancing exploration & production projects that accommodate social and environmental concern. Implementation of projects in compliance with the laws and regulations of the respective government and internationally-recognized administrative body.
  • Be compliant with HSE (Health, Safety and Environment) standards in the respective government and the ones set by internationally-recognized administrative body.
  • Reduction of HSE issues that involve serious damage to human beings and/or environment.

Food Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Reinvent businesses through technological innovation
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Next-generation business Development Overall food-related businesses We will aim to improve productivity and efficiency by utilizing RPA and AI proactively. Introduce and utilize new technologies, especially in the sectors around retail that are facing a serious labor shortage, thereby maintaining social convenience. At the same time, disperse human resources to new services with the aim of further improving convenience in the consumer-related sector. FY2019: Start experimental operations that apply RPA and AI.
We will aim to create innovative services and new business by integrating assets and new technologies of the ITOCHU Group. Increase contact with consumers by promoting the retail business in our efforts to understand consumer behaviors, and combine the wide range of products, functions, and expertise of the Group to create unique new value that will be profitable for consumers and communal society. Promote the deployment of new products and new services through collaborations with the retail business operated by the ITOCHU Group.
Address climate change
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Taking countermeasures against climate change Provisions Fresh foods We will reduce the impact of abnormal weather on the business with the aim of ensuring the stable supply of agricultural crops. Decentralize production areas by collaborating with Group companies. FY2021: Aim to develop other areas following the Philippines in the Fresh Produce Business.
Contribute to healthier and more enriched lifestyles
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Supplying safe, secure food Overall food-related businesses We will select and concentrate on suppliers who are capable of manufacturing and supplying safe, secure food stably. Increase the number of persons with international certifications/qualifications related to judgment on the Food Safety Management System (FSMS) to enhance the capability of human resources for selecting suppliers. Proceed with the appropriate allocation of human resources as judges mentioned on the left to business departments, with the leading role played by the food safety management organization of ITOCHU Corporation.
  • Respect human rights
  • Ensure stable procurement and supply
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Establishing a supply chain reflecting consideration for human rights and the environment Provisions We will establish a procurement system that conforms to third-party certification criteria and unique codes of conduct of manufacturers as our customers.
  • Start procuring coffee beans in Latin America in a way that conforms to the unique codes of conduct of manufacturers as our customers.
  • Participate in conferences of RSPO, a third-party certification body on palm oil, and start supplying RSPO-certified oil.
Proceed with discussions of targets for the sustainable procurement of palm oil by collaborating with the trading industry organization based on customers' situations and industry trends.

General Products & Realty Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Address climate change
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Taking countermeasures against climate change Cement alternatives such as slag We will expand the use of a sustainable by-product (slag) as an alternative material to cement, which is essential for civil engineering, construction, and similar works. Establish continuous, stable business flow between ironworks as the supplier of slag and other byproducts and demanders. Consider investment, participation, etc. in the slag business and focus efforts on creating demand, especially in developing countries, with the aim of establishing continuous, stable business flow.
Contribute to healthier and more enriched lifestyles
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Establishing a logistics network that is adapted to changes in consumer behaviors Distribution We will provide logistics services adapted to changes in distribution that have resulted from the expansion of the e-commerce market in emerging countries. Establish and promote the operation of high-value added logistics services for business operators who sell goods using e-commerce. Aim to increase the trade volume of products in the e-commerce logistics markets in emerging countries.
Ensure stable procurement and supply
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Using sustainable forest resources
  • Wood products & materials
  • Pulp
  • Woodchips
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases.
  • Continue to request suppliers who have yet to obtain certifications to obtain them.
  • Conduct sustainability surveys of suppliers and visit them.
FY2026: Aim to achieve a rate of 100% for materials under high-level management or certified ones that we handle.
Respect human rights
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Providing an environment that enables the focus to be placed on stable production activities Construction We will operate industrial estates in a high-quality manner that will permit tenant companies to focus on stable production activities.
  • Establish a safe, secure, environmentally-friendly infrastructure, including facilities such as those for power supply ,industrial water/wastewater treatment, security and fire prevention systems, or improve the existing infrastructure to make it like the above.
  • Create employment by inviting companies, and in addition, promote locally-based contribution activities.
Undertake further improvements of infrastructure facilities and the service system in industrial estates and continue diverse local contribution activities.

ICT & Financial Business Company

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Reinvent businesses through technological innovation
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Next-generation business Development Business incubation through venture investment, focused on FinTech, IoT, AI and etc. We will try to create new industries with acquiring cutting-edge innovations and business models such as IoT, AI, and FinTech. Seeking chance to invest in and make partnerships with startups, in order to develop new businesses. Achieve success new service and business development.
Contribute to healthier and more enriched lifestyles
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Promoting good health among people
  • Business of clinical development support and pharmaceutical marketing support
  • Business of providing health care management solutions for individuals
We will provide value-added services for pharmaceuticals and medical sites, and will contribute to improvement of people's Quality Of Life (QOL) by utilizing cutting-edge ICT tools. Store and utilize health data obtained from health checkup, wearable devices, and body composition scales. FY2021: Managing the health data of 1,000,000 people.
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Providing financial services Domestic and overseas retail finance business We work on expanding and creating the retail financial market and providing financial services to individuals to contribute to enriching people's lives. Increase the number of customers and loan balance by expanding and creating the retail financial market. Increase of the number of customers and loan balance.
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Maintenance of industrial, logistics, and transportation infrastructure ICT infrastructure construction business We will contribute to maintain safe, secure, and highly convenient social infrastructure through providing various ICT solutions. Continue to enhance the value of ICT solutions with maximizing new product/service sourcing functions. Increase the number of procurement partners.

Headquarters

Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
(Non-consolidated)
Cultivate a motivating workplace environment
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Improving operating efficiency and addressing the issue of long-working hours through work style reform Human Resources Affairs We will promote a well-balanced working style and reduce the total number of working hours, aiming to improve employee engagement.

<ITOCHU Corporation>

  • Promote the morning focused working system.
  • Conduct regular monitoring of employees' work situations.
  • Promote work automation with IT tools, including the robotic process automation (RPA), as well as mobile work.
  • Promote projects for improving the operating efficiency at each organization.

<ITOCHU Group>

  • Efficient way of working, appropriate working hours management, and educational and awareness-raising activities at the ITOCHU Group.
  • FY2021: Reduce the annual average overtime hours by at least 10% compared to the period prior to the introduction of the morning-focused working system.
  • FY2021: Percentage of employees who leave the office building at 20:00 or later at 5% or fewer.
  • FY2021: Paid leave acquisition rate at 70% or higher.
  • Rate of positive responses to the "employee engagement" item in the engagement survey: 70% or higher.
Improving the health of employees Human Resources Affairs We will improve the health of employees to create an environment that will enable individual employees to better demonstrate their capabilities. We will build a system that helps employees with cancer or long-term illness to create a balance between treatment and work, thereby fostering a culture of mutual support.
  • Keep the percentage of employees who receive regular medical checkups at 100%.
  • Establish well-equipped in-house clinics and a system for supporting each employee in receiving personalized medical care.
  • Promote measures for helping employees create a balance between cancer treatment and work.
  • Offer healthy dishes in the employee cafeteria.
  • Promote the program for supporting smoking cessation treatment expenses.
  • Utilize Re: Body, a health management website for employees, and continue to provide special programs for employees at risk for lifestyle-related diseases.
  • Percentage of employees who receive regular medical checkups: 100%.
  • FY2021: Improve health indicators (such as BMI) compared to FY2017 values.
  • FY2021: Percentage of employees who leave work due to cancer or long-term illness at 0%.
  • FY2021: Rate of employees found to have a high level of stress in the stress check at 5% or lower.
Sustainable development of employees' capabilities Human Resources Affairs We will develop training programs on a global basis that respond to the changing times and business needs. We will also utilize training programs to continuously produce excellent human resources.
  • Continue to develop and provide training programs at all jobs levels.
  • Continue and enhance overseas deployment of interns and language trainees.
  • Offer diverse career path options and experience in diverse works through regular rotation.
  • Foster career awareness among employees by enhancing personnel assessment, career vision training, career counselling systems and other programs/systems.
  • FY2021: Annual E&D expenses exceeding one billion yen.
  • Rate of positive responses to the "education and training" item in the engagement survey: 60% or higher.
  • FY2021: Percentage of career-track employees who acquire business-level English skills in their first eight years at the company at 100%.
  • FY2021: Percentage of career-track employees who are deployed overseas in their first eight years at the company at 80% or higher.
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Creating an environment that allows diverse human resources to exercise their potential Human Resources Affairs We will prohibit all types of discrimination, including those based on age, gender and nationality, and respect human rights. We will create an environment that will permit the active participation of employees whose work hours are limited due to childcare, nursing care, diseases or similar circumstances.
  • Continue fair and equitable recruitment and promotion.
  • Create a work climate of mutual respect and support.
  • Reasonable accommodations concerning the work environment of people with disabilities.
  • Respond to LGBT considerations and provide employee training on LGBT.
  • Enhance on-site day-care centers and nursing care support services.
  • Enhance individual support for employees provided in accordance with their life stage and career.
  • Promote flexible ways of working by making use of mobile work.
  • Support the active participation of senior human resources over 65 years old.
  • FY2021: Percentage of female career-track employees among all career-track employees: 10%.
  • FY2021: Percentage of female career-track employees among employees in leadership positions at 10%.
  • FY2021: Proportion of our workforce with disabilities at 2.3%.
Materiality SDGs Targets Issues to address Business area Commitment Specific approach Performance indicators
Maintain rigorous governance structures
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Ensuring compliance Compliance We will make employees more aware that ensuring compliance at any time is our contribution to the company and society. Recognizing attitude of employees identifying issues and ensuring action plans to tackle the issues through periodic survey and direct communications. Continuous direct communication with employees through face-to-face training programs whose contents shall be updated along with monitoring the measures according to risks, expectations from society and issues on site which will change with the time.
Maintaining and reinforcing a governance system for achieving sustainable growth Corporate governance We will implement highly effective supervision over the management from an independent and objective standpoint and ensure the appropriate and efficient execution of business operations by improving the transparency of our decision-making, aiming to our sustainable growth as well as the medium- and long-term improvement of our corporate value.
  • Appoint several outside directors, who have a high level of independence that fulfills our independence criteria and are expected to contribute to the company management with a high level of knowledge in their respective fields.
  • Maintain a highly transparent and objective directors' and officers' remuneration system, which can increase their motivation to contribute to our medium- and long-term improvement of our company's performance and the improvement of our corporate value.
Continue to implement measures to strengthen the supervising function of the Board of Directors, through an annual evaluation of the Board of Directors.
Risk management We will build a system for group risk management and maintain it to manage the risk of loss and ensure the appropriateness of our corporate group's operations. Conduct regular reviews of risk management systems that have been established, including internal committees and risk management departments, various rules andregulations, reporting and monitoring systems, as well as the effectiveness of such systems. Maintain a firm governance system in the medium- and long-term by establishing a PDCA cycle, including development and implementation of action plans by the departments responsible for risk management, and monitoring and reviews by internal committees.

SDGs (Sustainable Development Goals)

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    Goal 1.End poverty in all its forms everywhere
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    Goal 2.End hunger, achieve food security and improved nutrition and promote sustainable agriculture
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    Goal 3.Ensure healthy lives and promote well-being for all at all ages
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    Goal 4.Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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    Goal 5.Achieve gender equality and empower all women and girls
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    Goal 6.Ensure availability and sustainable management of water and sanitation for all
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    Goal 7.Ensure access to affordable, reliable, sustainable and modern energy for all
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    Goal 8.Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
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    Goal 9.Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
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    Goal 10.Reduce inequality within and among countries
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    Goal 11.Make cities and human settlements inclusive, safe, resilient and sustainable
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    Goal 12.Ensure sustainable consumption and production patterns
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    Goal 13.Take urgent action to combat climate change and its impacts
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    Goal 14.Conserve and sustainably use the oceans, seas and marine resources for sustainable development
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    Goal 15.Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
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    Goal 16.Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
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    Goal 17.Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development