Initiatives Aimed at Occupational Health and Safety that Support the Activity of Employees

For ITOCHU Corporation, employees are assets, and ensuring the health and safety of employee workplaces is one of the vital responsibilities a company must fulfill so that its employees can reach their full potential. To ensure that ITOCHU Corporation employees stationed around the world and their families can enjoy a meaningful assignment in safety and good health, we have built a full system not only for incidents, accidents, disasters and other emergencies, but also for health management.

Employee Security Management

ITOCHU Corporation maintains global business operations with roughly 800 rotational staffs stationed overseas, and sends a total of ten thousand staffs on overseas business travel from Headquarters in Japan each year.
In terms of overseas security management, based on the belief that a close communication between the overseas location and Japan is important, the specialist who are in charge of overseas safety have assigned security management to some staffs in each regional headquarters of eight blocs worldwide. Information concerning politics, economics, public safety and other factors is periodically collected and disseminated internally, at the safety measures meeting, public security seminars, etc. We have also established a system to cover regions where information is more difficult to obtain through contracts with international security consultant firms. We provide seminars regarding safety and medical practices to our employees and their family, before and after dispatch to overseas. To prepare for emergencies such as diseases or injuries, including preventative measures for infectious diseases in the dispatched area, we collaborate with a special medical service company and developed complete support systems for preventative and post-incident measures, such as providing advice in case of sickness and injuries, including emergency transportation.

With regard to safety initiatives in Japan, we implement countermeasures against large-scale disasters that are likely to occur in this country, such as earthquakes. These include the creation of a disaster manual, the preparation of disaster supplies such as drinking water, food, and toilets, emergency drills, and training on responses to the safety confirmation service. Group companies have also formulated various countermeasures on an individual basis.

We encourage our employees and their family to prepare for large-scale disasters every day, such as securing means of communicating with their families, ensuring that they have walking shoes available, and checking the route for walking home.

Health and Productivity Management

Based on the idea that each individual employee can maximize outcomes, it is the cornerstone of strengthening human resources ability to fulfill the corporate message "I am ONE with Infinite Missions" together with the development of employees' capabilities, the company's policy for Health and Productivity Management was clarified in ITOCHU Health Charter (established in June 2016). With this ITOCHU Health Charter as the core policy, we have implemented diverse initiatives in our efforts to enhance health and productivity. The Health Administration Center at ITOCHU's Tokyo Headquarters, which also serves as a clinic, has more than 20 specialist physicians on staff, as well as an X-ray technician and a pharmacist. For more than 30 years, we have been operating a system, as it were a "health concierge without borders." In this system, health maintenance professionals provide individualized healthcare guidance to employees all over the world adapted to their individual conditions by cooperating closely with physicians who specialize in individual lifestyle-related diseases. We thus encourage improved productivity and health at ITOCHU Corporation through the health management of each employee.

In terms of specific services, in addition to the above specialized disease management, we offer general medicine (internal medicine, orthopedics, dental), medical checkups (regular medical checkups, half-day complete medical checkups, medical checkups for employees traveling overseas and those returning temporarily or permanently), various vaccinations, and examinations (VDT examination, adult-onset disease examinations). We also offer medical counseling and provide information. In FY2017, the rate of employees working in Japan who received regular medical checkups was nearly 100%.

In addition, in April 2017, we introduced the "Health MyPage" apps, which allow medical checkup results to be viewed and permit the centralized management of lifestyle habit data, such as number of steps, weight, body fat percentage, and calorie intake via PC and smartphone in our efforts to raise the health awareness of each employee. For young employees who have a high potential risk of suffering from lifestyle-related diseases, we have introduced individual programs under which we distribute wearable terminals for health to collect data on exercise and sleeping and manage data on diet as well, and enable them to receive diet and exercise instructions online every day from a health coach and national registered dietitian.

Our Health Insurance Union operates two domestic recreation centers, and also cooperates with the Health Administration Center to fully support the smoking cessation treatment expenses, etc.

Click here for the details of the ITOCHU Health Charter.

Mental Health

Where mental health is concerned, we have established a stress management room in-house, and offer counseling given by a clinical psychologist. Employees can also seek counseling from a company physician as well as seeing a psychiatrist in-house. Through our Health Insurance Union, we have set up the "Health & Mind Online" health consultation website where employees can seek consultations over the website or telephone. The revised Industrial Safety and Health Act came into force on December 1, 2015, employers are required to conduct stress checks to workers once a year. With the Health Administration Center playing the leading role, ITOCHU Corporation introduced stress checks on a trial basis in October 2015, one year in advance, and began to implement stress checks on a full-scale basis in FY2017.

Working Hours Management

We focus our efforts on reducing the total number of working hours, not to mention observing legislation including the 36 Agreement. To achieve more effective working style, ITOCHU Corporation introduced a morning-focused working system in October 2013, ahead of other companies. Under this initiative, we reviewed the work style that assumes overtime work and shifted from a night-focused style to morning-focused work centered on the basic hours of 9 a.m. to 5:15 p.m. As a result, the total number of working hours has been decreasing year by year. We believe that this initiative will not only enable the maintenance and improvement of our employees' health, but that it will also help female employees demonstrate their abilities and help employees achieve a good balance between work and family life. We are pursuing a well-balanced reform of work awareness and style among all employees, in order to discharge our corporate mission of "Committed to the Global Good" by always viewing things from the customer's perspective.

The above initiatives were highly regarded by the Development Bank of Japan (DBJ), and ITOCHU Corporation obtained the highest rank in the DBJ's Health Management Rating System in FY2016 for the first time as a sogo shosha. ITOCHU Corporation was also selected as a Health and Productivity Stock in the health and productivity management program jointly carried out by the Ministry of Economy, Trade and Industry and the Tokyo Stock Exchange in the two consecutive years of FY2016 and FY2017.

We succeeded in these areas because we have positioned "working style reforms" and "Health and Productivity Management") as important management strategies, introducing a morning-focused working system ahead of other companies, and promoting aggressive health enhancement measures throughout the entire company by cooperating with industrial physicians and the Health Insurance Union.