Stakeholder Relations

Policy & Basic Approach

In our diverse range of corporate activities conducted worldwide, ITOCHU Group place strong emphasis on dialogues with various stakeholders. We provide information about the ITOCHU Group activities, and we value the opinions of our stakeholders, both expectations and concerns. For our sustainable growth, we reflect measures in our business activities to further advance sustainability on a company-wide basis.

  • Besides those noted above, the list of our major stakeholders includes many other parties.
Stakeholders Main Methods of Dialogue
Suppliers, Customers, and Consumers
  • Provision of information through the Annual Report and official website
  • Notification of Sustainability Action Guidelines for Supply Chains
  • Quality control and Sustainability Surveys on supply chains
  • Contact for inquiries
Shareholders, Investors, and Financial Institutions

Conduct constructive two-way dialogue through:

  • General meeting of shareholders
  • Investors meeting on business results
  • Provision of information through the Annual Report and official website
  • Response to investigations and ratings performed by socially responsible investors
  • Debt IR
Political Organization,
Trade Association
  • Participation in the government, the ministries related committees and councils
  • Activity through the trade association(Japan Business Federation, Japan Foreign Trade Council)
Local Communities, NGOs, and NPOs
  • Social contribution activities and volunteer activities
  • Stakeholder dialogue
  • Dialogue with residents of areas around project sites
  • Regular communication with NGOs and NPOs
  • Information dissemination support from ITOCHU SDGs STUDIO
  • Provision of information via the intranet and in-house magazines
  • Communication via training sessions and seminars
  • Provision of career counseling
  • Establishment of a 24-hour employee consultation desk system
  • Implementation of employee awareness surveys
  • Labor-management meetings (including management meetings and settlement of accountings meetings)
  • General employee meetings at each company

Reference Data FYE 2021: The Expense of Trade Association and Social Contribution

(Unit: 1 million yen)

Trade Association 5 Social Contribution (Donation) 57 (57)
Economic Association 513
Political Association 32
Other Association 11
Total 561