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Can only adults be admitted?
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Adults only are not permitted.
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Can only children be admitted?
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Children are not allowed to enter the facility alone. A parent or adult* must accompany the child. (*A dependent or a person equivalent to a guardian over the age of 18.)
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How many children are allowed per adult?
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For safety reasons, a maximum of 3 children per adult (not including 4th grade elementary school students and older) is allowed to enter together.
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Can I temporarily leave and re-enter?
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Yes, you can. Please refrain from leaving the facility temporarily with only children or adults. Please note that re-entry may not be possible depending on crowding situation.
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Is it possible to switch adults?
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Yes, it is possible.
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What is the target age group?
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The facility is designed for children from preschool age to early elementary school age.
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Can my baby play with it?
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There is space for infants and toddlers.
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Can I enter without a reservation?
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Advance reservations are required. Please make a reservation through the reservation page.
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Can we make group reservations?
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Reservations can be made for up to 10 persons per couple.
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Do you accept credit cards and electronic money?
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Yes, we accept credit cards and electronic money.
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Is eating and drinking allowed?
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No food is allowed. Beverages and baby food (commercially available, unopened and individually wrapped) are allowed.
*Sales of food and beverage products ended on Sunday, April 23, 2023.
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Can I bring my own beverages?
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You can bring your own.
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Can I enter with a stroller?
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Baby strollers can be left at the entrance. Please leave your stroller in the stroller storage area before entering.
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Do you have lockers with locks?
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Free of charge. All may be in use during busy times.
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Are wheelchair-accessible?
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Admission.
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Can I enter with my pet?
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Pets are not allowed.
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Is there parking and bicycle parking available?
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There is no dedicated parking or bicycle parking. If coming by car, please use the Itochu Garden Parking Lot or other nearby parking lots.
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Is there a nursing room or diaper changing area?
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Located in the facility.
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Can I take photos and videos in the KIDS PARK?
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You are free to take pictures for personal use only. Please be considerate of other users.
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When is it crowded?
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Weekends are often crowded, but weekdays are relatively relaxing.
For other inquiries,
please contact us
to the following e-mail address
info@itochu-kidspark.jp
*Depending on the nature of your inquiry,
it may take some time to reply.