Annual Report
2019

• Introduction
• Management Messages
  • CEO MESSAGE
  • COO MESSAGE
• The Way of the Merchant and Business Model
  • The “Merchant” Business Model
  • Our Business Model, as Seen through Business Development
• Financial and Capital Strategies
  • CFO Interview
• “Brand-new Deal 2020”
  • Macroenvironmental PEST Analysis
  • FYE 2020 Management Plan
• Enhancing Sustainable Corporate Value
  • Sustainability
  • Relationship between Non-Financial Capital, Material Issues, and a Logic Tree
• SPECIAL FEATURE: A Merchant That Evolves to Enhance Sustainable Corporate Value
  • Aiming to Reinvent Our Business
  • Three-Way Dialogue: The Human Resources and Corporate Value of ITOCHU
• Corporate Governance
• Business Portfolio and Financial Summary
  • Segment Overview