Privacy Policy

1 February 2020

We, ITOCHU Corporation (the “Company”), recognizes that it is our social responsibility to properly manage and protect personal information that is provided to us, such as names, addresses and other information of individuals, which could allow specific individuals to be identified (“Personal Information”). Accordingly, the Company will handle Personal Information in accordance with this Privacy Policy (this “Policy”).

1. Compliance with laws and control of Personal Information

The Company will comply with Japan’s Act on the Protection of Personal Information and all other related laws and regulations, and the Company will strive to take all necessary and appropriate measures with regard to the Personal Information that it collects and receives, in order to prevent any unauthorized access to, and leakage of, such Personal Information.

2. Purpose of use of Personal Information

The Company will use Personal Information solely within the scope of the following purposes, and to the extent to those purposes (the “Purpose(s)”):

  1. In the negotiation, conclusion, and execution of agreements, and in the conduct and management of any other transaction related to the Company’s business;
  2. For communications related to the Company’s business, and in correspondence, greetings, and other acts of general etiquette;
  3. Providing information related to the Company’s business;
  4. In research, analyses, studies, and audits related to the Company’s business;
  5. In the production of statistical information, analysis of anonymously processed information, and other processing of Personal Information for the Company’s use;
  6. Exchanging information and communicating with industry and organizational stakeholders related to the Company and the Company’s business; or
  7. Any other activities related to or incidental to the above Purposes.

3.Disclosure and provision of Personal Information to third parties

The Company will not disclose or provide Personal Information to any third party without obtaining in advance consent from the individual to whom such Personal Information relates (the “Principal”), unless such disclosure or provision of Personal Information is permitted, required, or enforced by any applicable law or regulation.

4. Joint use of Personal Information

The Company may jointly use Personal Information with others as described in‘Joint use of Personal Information’.

5. Anonymously processed information

Please see‘Anonymously Processed Information’ for information about anonymously processed information produced or processed by the Company.

6. Notification of a Purpose

In the event that a Principal wishes to be notified about the Purpose, for which the Principal’s Personal Information is being retained by the Company (the “Retained Personal Data”), the Company will inform the Principal of such Purpose only after verifying the identity of the Principal (or his/her representative). Notwithstanding the foregoing, the Company may not be able to provide such information in whole or in part in the event that: (i) there is a possibility of harm to any person, property, or any other rights or interests of any person or property, (ii) there is a possibility of harm to any of the Company’s rights or interests, (iii) there is a possibility that such provision of information might interfere with the national or any local government authority or any other public sector body to carry out its affairs as prescribed by applicable laws and regulations to the extent that the Company is required to cooperate with such affairs., (iv) the Purpose is clear, given the circumstances under which the Personal Information was obtained, or (v) it is required under any applicable laws and regulations.

7. Disclosure of Personal Information to the Principal

In the event that a Principal wishes to receive any of the Retained Personal Data about the Principal, the Company will make such disclosure after verifying the identity of the Principal (or his/her representative). Notwithstanding the foregoing, the Company may not be able to provide such information in whole or in part in the event that: (i) there is a possibility of harm to any person, property, or any other rights or interests of any person or property, (ii) there is a possibility that the Company or any of its business could be harmed, damaged or impeded in any material respect, or (iii) such disclosure violates any applicable laws or regulations.

8. Correction, addition, or deletion of Personal Information

In the event that a Principal wishes the Company to correct, add, or delete any of the Retained Personal Data about the Principal (collectively “Correction”), the Company will make such Correction after verifying the identity of the Principal (or his/her representative). Notwithstanding the foregoing, the Company has the right to refuse to make such Correction in the event that: (i) the contents of the Retained Personal Data are factually accurate and correct, (ii) in order to make such Correction, the Company needs to comply with special procedures set forth in applicable laws and regulations, or (iii) such Correction is deemed unnecessary or inappropriate in light of the Purpose.

9. Discontinuance of use and erasure of Personal Information

In the event that a Principal wishes for the discontinuance of any use, or the erasure of any Retained Personal Data about the Principal, the Company will discontinue such use or erase such Retained Personal Information after verifying the identity of the Principal (or his/her representative).

Notwithstanding the foregoing, the Company has the right to refuse to discontinue such use or to erase such Retained Personal Information in the event that: (i) the information is handled by the Company to the extent as required to achieve any relevant Purpose specified in advance, (ii) the Retained Personal Information is collected in an appropriate manner, or (iii) the Retained Personal Information is retained in compliance with all applicable laws and regulations

Please note that the discontinuance of any use, or the erasure of, all or part of the Retained Personal Information may prevent or impede the provision of any service or transaction requested by the Principal.

10. Handling of Personal Information on our Website

(1)Use of Cookies

The Company uses cookies on the Company’s website (www.itochu.co.jp the “Website”), in order to gain a better understanding of the Principal’s access to the Website, which helps the Company to improve and make the Website more useful and user-friendly. Although the Company may identify browsers and the status of browsing on the Website through its use of cookies, the cookies will not be used to identify Personal Information.

(2)Use of Web Beacons

The Company uses web beacons on the Website for the purpose of obtaining statistical information in order to improve the Website’s relevance and usefulness. The web beacons will not be used to identify Personal Information, but will be used solely for the purpose of understanding the status of browsing on the Website.

(3)Use of Google Analytics

On the Website the Company uses services provided by Google Inc. called ‘Google Analytics’ for the purpose of ascertaining the usage status of the Website. ‘Google Analytics’ is a service that uses cookies to collect information about the usage trends of websites without identifying any user or person. ‘Google Analytics’ is managed and operated in accordance with the privacy policy of Google Inc. Please refer to the Google Inc. website for the ‘Google Analytics Terms of Service’ and ‘Privacy Policy’. The Company is not liable for any damage, loss, or disadvantage caused by the services provided by or any use of any ‘Google Analytics’ services.

(4)Acquisition of access history

The Company records customer information in the form of access logs on the Website. This includes information such as a user’s IP address, the type of browser used, and the frequency of access to the Website, but such records do not include identifiable personal information. The access log will be used for statistics and analysis concerning the status of the use of the Website, but will not be used for any other purpose.

(5)Security

The Company uses SSL (Secure Sockets Layer protocol)/TLS (Transport Layer Security) on the Website to encrypt communications to protect Personal Information.

(6)External Links

This Policy applies to Personal Information obtained through the Website. However, in no event shall the Company be responsible for any other websites that are accessed through or from the Website.

11. Methods and contact points for the application or request

With regard to any application or request for any of the foregoing actions in paragraphs 6 to 9 concerning the Retained Persona Data, please send identity verification documents (copy of driver's license, passport, insurance card, etc.) to the following address by mail.

〒107-8077
2-5-1 Kita Aoyama, Minato-ku, Tokyo
Public Relations Department, ITOCHU Corporation Personal Information Contact

12. Revision

The Company may revise this Policy from time to time to appropriately reflect any changes of law and any other necessary policies, rules, or regulations.