Metrics and Targets

Sustainability Action Plans

As a concrete initiative to address the Material Issues we have identified, we embed these issues into the Sustainability Action Plans for each business sector. Each company deduces the risks and opportunities associated with critical sustainability issues in each business sector, formulates a Sustainability Action Plans that stipulate the approach and success indicators to achieve their medium- and long-term commitments, and holds annual review meetings for each unit affected by the plan. This implementation of the PDCA cycle advances sustainability.
In addition, each unit—headquarters administrative divisions, domestic branches and offices, overseas locations, etc.—formulates a Sustainability Action Plan according to its business and function, the goal being to further entrench the foundations supporting business activities.

For the top four material issues that are of high importance to us, we have set mid- to long-term numerical targets for the entire company and are managing their progress.

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Evolve Businesses through Technological Innovation

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU Group creates avoided emissions that exceeds its GHG emissions by 2040 and achieve “offset zero.

As technological innovation progresses, the development and diffusion of cleantech businesses, as well as efforts to contribute to environmentally friendly design of products and services and resource recycling, and work efficiency improvement through AI and DX are expected. As an indicator of the evolution of business, we have set the creation of GHG’s avoided emissions, which is an urgent issue.

Created avoided emissions

  • FYE 2024: 12.3 million t-CO2e
  • FYE 2023: 6.4 million t-CO2e
  • FYE 2019: 1 million t-CO2e

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Textile Company
Innovation Improving and increasing the efficiency of business processes Textile products in general We will strive to sustain and improve the textile industry by promoting the digital transformation of our entire group. Contribute to an increase in the efficiency of business processes, the optimization of inventory and the strengthening of customer relationship management in group companies by building a system to utilize IT and data. Promote the digital transformation of group companies and then aim to increase profits, improve the efficiency of business, cut costs and reduce inventory/disposal losses by utilizing IT and data.
  • At JOI’X CORPORATION, thanks to the project to achieve the optimal inventory volume in FYE 2024, we have confirmed a decrease in the inventory quantity compared to last year for the main brand, Paul Smith Men’s. The decrease was 7.8% at the end of the Spring/Summer 2023 season and 4.5% in the same year’s Fall/Winter season (based on the end of January).
  • SANKEI CO., LTD. has built a database that centralizes product information for thousands of clothing accessories. It allows related parties to instantly access, share, and update product information, and promote operational efficiency. In the near future, it will be possible to link data with enterprise systems and collaborate with apparel customers that digitalized their operations.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Ships/Shipping field We will contribute to decarbonization in the shipping and maritime sectors through the promotion of an “integrated project” encompassing the development, ownership and operation of ammonia-fueled ships, the development of fuel supply chains, and fuel procurement. In addition to the joint development of ammonia-fueled vessels with the Japanese consortium and the ownership and operation of these vessels, ITOCHU will take the lead in the development of supply chain of an ammonia bunkering and fuel procurement, aiming for early materialization of the pilot project. After 2027, promote the spread of ammonia-fueled vessels and the establishment of a supply chains to contribute to the decarbonization of the maritime industry.
  • To contribute to decarbonization in the shipping sector, we are developing an “integrated project” aimed at: (i) developing ammonia-fueled vessels, (ii) owning and operating ammonia-fueled vessels, (iii) establishing fuel supply chains, and (iv) procuring/producing clean ammonia.
  • As a pilot initiative, discussions are underway with stakeholders for the development of the first ammonia-fueled vessels, initially targeting large bulk carriers with a projected completion date of 2027. Concurrently, discussions have commenced for container ships and car carriers to adopt ammonia as their primary fuel.
  • In addition, we are actively progressing the development of ammonia bunkering facilities in Singapore, followed by Algeciras in Spain and the Suez Canal in Egypt.
  • In March 2024, we secured support from the Green Innovation Fund for the development of various technologies related to ammonia handling, in collaboration with Fuji Electronic.
  • We have established an international framework for conducting a “Joint Study” on the risk assessment of ammonia fuel and safety standards, and have also formed a “Container Ship Joint Study.” These frameworks were concluded as of March 2024 to transition into the commercialization phase.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
  • As a partner in “EVision,” Isuzu’s total solution program for EVs, we have expanded our efforts to promote commercial EVs and have actively provided consultations to users encountering challenges related to EV introduction.
  • In November 2022, we commenced demonstration and operations with a prototype developed and manufactured as part of the “Combination of developing battery-exchangeable EVs and utilizing renewable energy Sector coupling demonstration project,” commissioned by the Ministry of the Environment. By the end of December 2023, we had achieved a cumulative delivery distance exceeding 20,000km.
Metals & Minerals Company
  • Climate Change Opportunities
  • Capital Introduction
  • Innovation
Taking countermeasures against climate change
  • Resource recycling business
  • Mining business
  • Environmental business
  • Materials-related business
  • We will realize stable resource supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to climate change issues through businesses that help to reduce greenhouse gases (e.g., lighter-weight vehicles and electric vehicles (EVs)) and the stable supply of essential materials.
  • Take the lead in developing recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g. steel and power).
  • Promote businesses to contribute to the stable supply of nickel, PGM and other materials necessary in the manufacture and supply of hydrogen, green materials and energy, and storage batteries.
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gas emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Promote initiatives to completely withdraw from thermal coal mine interests while continuing to realize stable resource supply as our social mission and responsibility through trading in regards to our coal business.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Promote recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g., steel and power).
  • Promote examination toward technological development and commercialization to contribute to a reduction in greenhouse gas emissions, including hydrogen, green material and energy production, and carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Strive to withdraw from thermal coal mine interests.
  • Realize initiatives in businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Together with JFE Steel, Emirates Steel Arkan, and others, we have promoted detailed feasibility studies for the establishment of a supply chain of ferrous raw material for green ironmaking with low carbon emission, which contribute to the decarbonization of the steel industry.
  • We are contributing to the effective utilization of limited resources and the supply of environmental materials by promoting 3R+W (reduce / reuse / recycle + waste management). Specifically, we are steadily promoting initiatives in venous industries. This includes the reuse and recycling of store facilities and fixtures, the expansion and increase in sophistication of metal scrap and waste treatment through the use of a nationwide network of recycling companies, and strengthening of cooperation with the TRE HOLDINGS CORPORATION general recycling company we invested in FYE 2020.
  • We agreed with Nel ASA (Norway), who is the world’s largest manufacturer of electrolysers that are essential for green hydrogen production, to create a strategic partnership in the hydrogen industry. We and Nel are jointly exploring hydrogen business opportunities.
  • We have invested in Everfuel (Denmark), who conducts the design, EPC, and operation of green hydrogen production facilities, distribution assets, and operation of hydrogen stations by using water electrolysis equipment, as well as the sale of hydrogen. In collaboration with Everfuel, we are promoting the construction of a green hydrogen value chain for local production - consumption in Europe.
  • We are promoting the Platreef project and others in the PGM (platinum group metals)/nickel business where demand is expected to grow significantly due to the worldwide spread of electric vehicles and fuel cell vehicles, and also expanding trade activities of such materials.
  • We continue to conduct a commercialization survey of a by-product hydrogen project in northern Kyushu with partners for the social implementation of hydrogen.
  • We have an investment into Australia-based MCi, who possesses mineral carbonation technologies. We are promoting the technology for the Japanese market. In July 2022, we signed an MOU with TAISEI CORPORATION to verify the use of this calcium carbonate as raw materials for concrete.
  • Together with HIF Global, JFE Steel, and Mitsui O.S.K. Lines, Ltd., we agreed to jointly conduct a wide-ranging feasibility study covering on establishment of a comprehensive supply chain for synthetic fuel (e-fuel), to transport CO2 from Japan to Australia to produce e-fuel.
  • Agreement was signed with KOKO Networks, a Climate Technology Company Operating in Kenya, to support the generation of high quality carbon credits.
  • In order to expand emissions credits trading, we formed a business partnership with CF Partners, a UK-based company engaging in the sale of emissions credits in Europe.
  • We decided to withdraw from thermal coal mine interests with a perspective of strengthening contribution and initiatives to SDGs. We already divested our Drummond mine interests in Colombia that had accounted for the majority of the ITOCHU’s thermal coal interests and also divested Ravensworth North coal mine interests in Australia producing both thermal and coking coal.
  • Steadily promoted aluminum trade business that contributes to automobile weight reduction and electrification. We have traded approx. 500,000 tons in FYE 2024, and promoted sales of environmentally friendly raw materials for aluminum.
Metals & Minerals Company
Innovation Development of DX-related businesses
  • Mining business
  • Resource-related business
  • Logistics business
We will contribute to improving business efficiency and eliminating concerns about skilled worker availability while fully considering the health and safety of on-site employees.
  • Promote an increase in efficiency of mine operations and facility management utilizing digital transformation.
  • Promote conversion to the automatic operation of mining equipments such as underground mining equipments and dump trucks.
Promote initiatives that contribute to an improvement in the health and safety of employees at operation sites and in the overall business efficiency.
  • We signed a memorandum to collaborate in decarbonization and digital transformation with Companhia Siderúrgica Naciona [CSN] and started demonstration experiment with the aim of contributing to increased safety, operational efficiency, and decarbonization at the iron ore mine (Casa de Pedra [CdP] Mine) that we have invested and CSN steel work.
  • Since FYE 2023, we have been operating GE Digital’s operation and asset management software at the CdP Mine in full-scale with improving the plant’s actual yield rate. We are also considering to apply of the system at other mines and other regions. We also agreed to collaborate on decarbonization of the CSN Group mainly at the CdP Mine with Shell, a major resource company.
ICT & Financial Business Company
Innovation Maintenance of industrial, logistics, and transportation infrastructure ICT infrastructure development business We will contribute to realize safe, secure, and highly convenient social infrastructure through providing various ICT solutions. Maximize the added value of our ICT solutions by continuously sourcing new products and services. Increase the number of partnerships.
  • Developed 6 new vendors to provide stable solutions and further improve services. Provide services and solutions that contribute to improving work efficiency and ensuring information security.
  • Aiming to further expand business to contribute to the realization of a safe, secure, and convenient social infrastructure.
The 8th Company
Innovation Next-generation business development Consumer related business We will aim to create innovative services and new business by integrating assets and new technologies of the ITOCHU Group. Increase contact with consumers by promoting the retail business in our initiatives to understand consumer behaviors, and combine the wide range of products, functions, and expertise of the Group to create unique new value that will be profitable for consumers and communal society. Aim to develop new businesses and cultivate new customers by taking full advantage of the business foundations possessed by the ITOCHU Group.
  • We have formed a capital and business alliance with Couger Inc., a company that develops virtual human agents with advanced recognition technology. We are utilizing their technology to develop an AI assistant to support store manager operations at FamilyMart, by providing optimal data tailored to each store’s situation and store manager, which leads to labor savings and improve store operation. The AI assistant has already been introduced in approximately 5,000 stores as of March 2024, and aiming to introduce to all stores by the end of FYE 2024.
  • ITOCHU, FamilyMart, NTT Docomo and CyberAgent established Data One, an advertising distribution company, in October 2020. Data One sells new targeted advertising products based on actual purchase data in real stores. It is characterized by its provision of a streamlined service including purchase effect verification. In April 2023, PPIH Group, FamilyMart, and ITOCHU began collaborating in the retail media business. With a total of approximately 33 million advertising IDs (as of the end of March 2024), Data One is promoting the improvement of customers’ purchasing experience and the high efficiency of digital marketing.
  • In September 2021, Itochu and FamilyMart established a media business company called “Gate One Co., Ltd.” utilizing digital signage. They installed large-scale signage in FM stores, transforming the stores into media outlets. By March 2024, they had installed signage in 10,000 stores, establishing the largest-scale domestic retail media that reaches approximately 64 million people per week. In addition to expanding location-specific advertising menus, they also strengthened the delivery of beneficial content to local residents and visitors. They aim to continue installing signage in stores where possible and provide customers who visit FamilyMart stores with an unprecedented store experience.

Address Climate Change (Contribute to a Decarbonized Society)

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU Group achieve 75% GHG reduction from 2018 levels by 2040 and achieve net zero GHG emissions by 2050.

In support of the Paris Agreement and Japanese government targets, the ITOCHU Group set a target to reduce GHG emissions in Scope 1/2/3 and promote initiatives such as complete withdrawal from thermal coal mining interests and clean-tech business.

FYE 2019 FYE 2023 FYE 2024

Scope 1/2/3 total

4,161 thousand t-CO2e

4,103 thousand t-CO2e

3,923 thousand t-CO2e

Reduction rate compared to FYE 2019

-

1.4%

5.7%

  • The above figure is the sum of Scope 1/2/3 disclosed in ESG data.

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Machinery Company
Climate Change Opportunities Taking countermeasures against climate change Overall power generation business We will develop power plants with a good balance between renewable energy power generation and conventional power generation, thereby contributing to the development of countries and regions in a sustainable manner that is optimized for each. Pursue opportunities to invest aggressively in renewable energy power generation through analyses of countries and regions. FYE 2031: Target to achieve a renewable energy ratio more than 20% (equity interest basis) and reflect this to the future strategy.
  • Tyr Energy Development Renewables, LLC (“TED”), established in 2022, is currently developing 26 assets, approximately 4 GW of solar power plants.
  • NAES Corporation, another wholly-owned subsidiary of ITOCHU and the world’s largest independent provider of O&M services for power plants, extends its expertise to asset management and maintenance services in the renewable energy sector. Currently, NAES oversees approximately 1,400 solar power plants with a capacity of 2GW, as well as wind power plants with a capacity of 1.1GW.
  • In June 2023, we launched a fund dedicated to investing in renewable energy generation assets across North America.
  • The renewable energy ratio, calculated on an equity interest basis, stands at 17.1% as of March 2024.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Ships/Shipping field We will contribute to decarbonization in the shipping and maritime sectors through the promotion of an “integrated project” encompassing the development, ownership and operation of ammonia-fueled ships, the development of fuel supply chains, and fuel procurement. In addition to the joint development of ammonia-fueled vessels with the Japanese consortium and the ownership and operation of these vessels, ITOCHU will take the lead in the development of supply chain of an ammonia bunkering and fuel procurement, aiming for early materialization of the pilot project. After 2027, promote the spread of ammonia-fueled vessels and the establishment of a supply chains to contribute to the decarbonization of the maritime industry.
  • To contribute to decarbonization in the shipping sector, we are developing an “integrated project” aimed at: (i) developing ammonia-fueled vessels, (ii) owning and operating ammonia-fueled vessels, (iii) establishing fuel supply chains, and (iv) procuring/producing clean ammonia.
  • As a pilot initiative, discussions are underway with stakeholders for the development of the first ammonia-fueled vessels, initially targeting large bulk carriers with a projected completion date of 2027. Concurrently, discussions have commenced for container ships and car carriers to adopt ammonia as their primary fuel.
  • In addition, we are actively progressing the development of ammonia bunkering facilities in Singapore, followed by Algeciras in Spain and the Suez Canal in Egypt.
  • In March 2024, we secured support from the Green Innovation Fund for the development of various technologies related to ammonia handling, in collaboration with Fuji Electronic.
  • We have established an international framework for conducting a “Joint Study” on the risk assessment of ammonia fuel and safety standards, and have also formed a “Container Ship Joint Study.” These frameworks were concluded as of March 2024 to transition into the commercialization phase.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
  • As a partner in “EVision,” Isuzu’s total solution program for EVs, we have expanded our efforts to promote commercial EVs and have actively provided consultations to users encountering challenges related to EV introduction.
  • In November 2022, we commenced demonstration and operations with a prototype developed and manufactured as part of the “Combination of developing battery-exchangeable EVs and utilizing renewable energy Sector coupling demonstration project,” commissioned by the Ministry of the Environment. By the end of December 2023, we had achieved a cumulative delivery distance exceeding 20,000km.
Machinery Company
  • Water Resources
  • Pollution Prevention and Resource Recycling
Improving water and sanitation infrastructures Water and environmental projects We will contribute to improve the sanitary conditions, the development of economic activities, and the protection of the global environment through the appropriate treatment and effective use of water and waste. Expand water and environment projects to promote the appropriate use and treatment of water and the effective utilization of resources, and reduce the burden on the environment. Expand the investment portfolio in the water and environment field which contribute to social demands for the environment and the promotion of a circular economy.

Water Field

  • We are promoting seawater desalination business in Australia and Oman.

Environmental Field

  • UK: Our operations encompass four municipal solid waste incineration and power generation facilities (waste-to-energy plants), processing 1.3 million tons of waste annually. This accounts for 10% of the UK’s waste incineration market and provides electricity for 160,000 British households.
  • Serbia: We have initiated an integrated waste management business, including an Energy-from-Waste (EfW) project in the City of Belgrade. The project anticipates a reduction of approximately 210,000 tons of greenhouse gas emissions and has received Certification of Carbon Credit from the Gold Standard.
  • UAE: The first Energy-from-Waste (EfW) project in Dubai, we are advancing the construction of the world’s largest EfW plants. These facilities are designed to process half of the Dubai’s municipal solid waste annually (1.9 million tons).
  • Saudi Arabia: We are actively engaged in integrated hazardous waste management services in Jubail Industrial City.
Metals & Minerals Company
  • Climate Change Opportunities
  • Capital Introduction
  • Innovation
Taking countermeasures against climate change
  • Resource recycling business
  • Mining business
  • Environmental business
  • Materials-related business
  • We will realize stable resource supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to climate change issues through businesses that help to reduce greenhouse gases (e.g., lighter-weight vehicles and electric vehicles (EVs)) and the stable supply of essential materials.
  • Take the lead in developing recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g. steel and power).
  • Promote businesses to contribute to the stable supply of nickel, PGM and other materials necessary in the manufacture and supply of hydrogen, green materials and energy, and storage batteries.
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gas emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Promote initiatives to completely withdraw from thermal coal mine interests while continuing to realize stable resource supply as our social mission and responsibility through trading in regards to our coal business.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Promote recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g., steel and power).
  • Promote examination toward technological development and commercialization to contribute to a reduction in greenhouse gas emissions, including hydrogen, green material and energy production, and carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Strive to withdraw from thermal coal mine interests.
  • Realize initiatives in businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Together with JFE Steel, Emirates Steel Arkan, and others, we have promoted detailed feasibility studies for the establishment of a supply chain of ferrous raw material for green ironmaking with low carbon emission, which contribute to the decarbonization of the steel industry.
  • We are contributing to the effective utilization of limited resources and the supply of environmental materials by promoting 3R+W (reduce / reuse / recycle + waste management). Specifically, we are steadily promoting initiatives in venous industries. This includes the reuse and recycling of store facilities and fixtures, the expansion and increase in sophistication of metal scrap and waste treatment through the use of a nationwide network of recycling companies, and strengthening of cooperation with the TRE HOLDINGS CORPORATION general recycling company we invested in FYE 2020.
  • We agreed with Nel ASA (Norway), who is the world’s largest manufacturer of electrolysers that are essential for green hydrogen production, to create a strategic partnership in the hydrogen industry. We and Nel are jointly exploring hydrogen business opportunities.
  • We have invested in Everfuel (Denmark), who conducts the design, EPC, and operation of green hydrogen production facilities, distribution assets, and operation of hydrogen stations by using water electrolysis equipment, as well as the sale of hydrogen. In collaboration with Everfuel, we are promoting the construction of a green hydrogen value chain for local production - consumption in Europe.
  • We are promoting the Platreef project and others in the PGM (platinum group metals)/nickel business where demand is expected to grow significantly due to the worldwide spread of electric vehicles and fuel cell vehicles, and also expanding trade activities of such materials.
  • We continue to conduct a commercialization survey of a by-product hydrogen project in northern Kyushu with partners for the social implementation of hydrogen.
  • We have an investment into Australia-based MCi, who possesses mineral carbonation technologies. We are promoting the technology for the Japanese market. In July 2022, we signed an MOU with TAISEI CORPORATION to verify the use of this calcium carbonate as raw materials for concrete.
  • Together with HIF Global, JFE Steel, and Mitsui O.S.K. Lines, Ltd., we agreed to jointly conduct a wide-ranging feasibility study covering on establishment of a comprehensive supply chain for synthetic fuel (e-fuel), to transport CO2 from Japan to Australia to produce e-fuel.
  • Agreement was signed with KOKO Networks, a Climate Technology Company Operating in Kenya, to support the generation of high quality carbon credits.
  • In order to expand emissions credits trading, we formed a business partnership with CF Partners, a UK-based company engaging in the sale of emissions credits in Europe.
  • We decided to withdraw from thermal coal mine interests with a perspective of strengthening contribution and initiatives to SDGs. We already divested our Drummond mine interests in Colombia that had accounted for the majority of the ITOCHU’s thermal coal interests and also divested Ravensworth North coal mine interests in Australia producing both thermal and coking coal.
  • Steadily promoted aluminum trade business that contributes to automobile weight reduction and electrification. We have traded approx. 500,000 tons in FYE 2024, and promoted sales of environmentally friendly raw materials for aluminum.
Energy & Chemicals Company
  • Transition Risk
  • Stable Supply of Resources
Stably supplying energy taking into account climate change and the environment Oil/gas interests and liquefied natural gas (LNG) projects We will produce resources (transition fuels) taking into account a reduction in greenhouse gases. We will provide a stable supply of energy to contribute to the development of industry and the construction of infrastructure. Work on resource development projects in collaboration with superior partners who have advanced technical capabilities and abundant experience. Pursue opportunities to participate in gas projects with a relatively low environmental burden in fossil fuels and as raw material source of the low-carbon fuel while keeping in mind the stable supply of energy in the transition phase toward the realization of a sustainable society. To realize a sustainable society through the stable supply of energy, we continue to discuss with competent partners ways to participate in new upstream projects and collaborate on decarbonization as raw materials for a transition fuel.
Energy & Chemicals Company
Climate Change Opportunities Energy use that takes into consideration local communities and the environment District heating and cooling We will promote initiatives toward environmentally friendly regional energy use. Communicate appropriately with neighboring stakeholders in the Jingu Gaien district. Maintain the stable operations of district heating and cooling in the Jingu Gaien district and promote the district heating and cooling to neighboring areas. We are continuing discussions with the relevant stakeholders to spread and promote district heating and cooling to neighboring areas.
Energy & Chemicals Company
Climate Change Opportunities Efforts to optimally and continuously supply renewable energy
  • Energy Storage System
  • Power & Environmental Solution
  • We will continue to stably supply the Energy Storage System that are the key to the efficient and optimal utilization of renewable energy.
  • We will aim to strengthen our Energy Storage System business chain and establish a circular model through the battery recycling business in particular.
We will continue to sell Energy Storage System equipped with optimal charging/discharging software based on machine learning (AI) and we will establish a recycling and reuse business with repurposed batteries from EV.
  • Number of storage batteries sold.
  • Use of recycled and reused batteries.
  • Sold a cumulative total of approximately 60,000 units (588 MWh) of energy storage systems, as of the end of March, 2024.
  • Continuing to promote recycling and traceability demonstrations with partners in Japan and overseas, with the aim of building a high-value-added supply chain through the implementation of recycling chains and traceability.
  • Working on the structuring battery storage facilities (3 projects) and the sale of large storage batteries (4 projects). Have sold a total of 100MWh of grid storage batteries, including those currently under construction.
  • In the process of establishing Japan’s first fund dedicated to grid storage batteries in cooperation with the Tokyo Metropolitan Government.
Energy & Chemicals Company
  • Stable Supply of Resources
  • Capital Introduction
Working on new fuel initiatives toward the realization of a carbon-neutral society / recycling-orientated low-carbon society
  • Production and supply of hydrogen and fuel ammonia, and procurement and supply of renewable fuels
  • Working on new energy initiatives
We will aim to build a production and supply structure for new fuels to contribute to the reduction of greenhouse gases on a life cycle assessment basis toward the realization of a sustainable society and to improve energy efficiency. Work on hydrogen and ammonia which are expected to serve as next-generation energies and fuels that do not emit carbon dioxide when burned. Also work on renewable fuels (derived from waste oils) to contribute to the reduction of greenhouses gases emitted from aircraft and large vehicles that are difficult to convert from internal combustion engines. Build a new fuel value chain to be able to realize production, efficient transportation and supply by utilizing collaboration with superior partners and our track record in development and trading.

Hydrogen and Ammonia

  • To realize a decarbonized society, we concluded a Memorandum of Cooperation (MOC) with Hive Hydrogen South Africa to collaborate in the field of green ammonia.

Renewable Diesel (RD) and Sustainable Aviation Fuel (SAF)

  • In 2022, ITOCHU was selected by the Civil Aviation Bureau (Ministry of Land, Infrastructure, Transport and Tourism) to carry out an “Imported Neat SAF Model Demonstration Project”. ITOCHU established a domestic blending supply chain by importing neat SAF from Neste OYJ in cooperation with a partner company. Following successful SAF supply arrangements for Haneda and Narita airports, ITOCHU has begun supplying SAF to Central Japan International Airport.
  • ITOCHU and its partners were selected for the “Program Supporting the Commercialization of Biofuel Utilization”, a Tokyo Metropolitan Government public procurement. The members of the association aim to increase biofuel use by using RD in land transport vehicles and airport work vehicles.

New Energy

  • ITOCHU will acquire shares of Blue Laser Fusion Inc. (BLF), a fusion energy-related startup, through a third-party allotment, while simultaneously concluding a strategic and business alliance agreement with BLF for fusion energy and other related businesses in which laser technology developed by BLF will be used.
Energy & Chemicals Company
Capital Introduction Working on initiatives in carbon dioxide capture and storage (CCS) business toward the realization of a carbon-neutral society and inclusive and sustainable economic growth Building of CO2 capture chains using CCS We will aim to build CO2 capture chains to contribute to the reduction of greenhouse gases toward the realization of a sustainable society. Refine CO2 storage technologies - an application of petroleum development technologies - and enhance access to CO2 capture chains (e.g., collection and transportation) to link them to CO2 storage technologies. Build a CO2 transportation and storage business model by uncovering CO2 capture needs at places where CO2 is emitted in client industries across our companies. Together with ITOCHU Oil Exploration Co., Ltd., we joined the Geological Carbon Dioxide Storage Technology Research Association, which researches and develops technologies for underground sequestration of carbon dioxide. In FYE 2024, the Tohoku Region West Coast CCS initiative was publicly selected by the Japan Organization for Metals and Energy Security to study the feasibility of a Japanese Advanced CCS Project. We are also studying with our consortium partners the feasibility of a CCS value chain project using ship transportation.
Energy & Chemicals Company
Climate Change Opportunities Working on initiatives to optimally and continually supply renewable energy Renewable energy independent power producers (IPPs) / renewable energy-related materials procurement / dispersed power source initiatives
  • We will realize a stable supply of renewable energies through the development, ownership and operation of renewable energy power plants (solar power, biomass and wind power).
  • We will stimulate renewable energy power generation inside and outside of Japan through renewable energy-related materials procurement.
  • We will realize a world where renewable energy is commonplace by spreading solar power generation as an independent power source that does not rely on the power gird through the deployment of solar power dispersed power sources.
Expand the scale of our renewable energy assets with the stable operation and new development of renewable energy plants and establish dispersed power sources in Japan with a focus on the conversion to virtual power plants (VPP).
  • Scale of our renewable energy assets
  • Scale of our dispersed power sources
  • We have expanded the third party-owned distributed power supply using renewable energy, by operating approximately 850 on-site photovoltaic power plants(combined output is appx 200,000kW) across Japan through i Grid Solutions Co., Ltd.
  • We have expanded the third party-owned distributed power supply using renewable energy, by operating approximately 1,200 off-site photovoltaic power plants(combined output is appx 100,000kW) across Japan through Clean Energy Connect, Inc.
Food Company
GHG Emissions Taking countermeasures against climate change Fresh food field We will examine and promote measures that contribute to tackling climate change. Dole will utilize green energy in our processed food business.
  • Situation of operation of biogas plant at Dole Philippines.
  • Status of introduction of other clean energy sources, etc.
  • Result of utilization of processed pineapple residue: 155,558MT in FYE 2024.
  • Result of GHG reductions from utilization of clean energy: 97,445t-CO2e in FYE 2024.
General Products & Realty Company
Forest Using sustainable forest resources
  • Pulp
  • Woodchips
  • Wood products & materials
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases. We handle certified or high-level management confirmed materials. Ensure a 100% handling ratio of certified or high-level management confirmed materials. In FYE 2024, 100% of our Pulp, Woodchips and Wood Priducts & Materials transactions were handled as certified material or were intensively managed.
General Products & Realty Company
  • Capital Introduction
  • Pollution Prevention and Resource Recycling
Taking countermeasures against climate change Cement substitute material such as slag We plan to expand the use of sustainable byproducts (slag) as a substitute material for the cement which is vital for construction and civil engineering. Establish continuous, stable business between Steelworks as the supplier of slag and users. Consider investment, participation, etc. in the slag business and focus initiatives on creating demand, especially in developing countries, with the aim of establishing continuous, stable business.
  • We are currently in discussions concerning investment and participation in the slag business.
  • In FYE 2024, global slag transactions amounted to 1.75 million tons.

Develop a Rewarding Work Environment

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU increases the ratio of female officers (including Executive Officers) to 30% or higher by 2030.

The perspective of female managers is extremely important to ITOCHU with its advantages in the consumer business.

As a result of appointing five new female Executive Officers as of April 1, 2024, the ratio of women among all of our executive positions is 21%.

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Headquarters
Labor Practices Improving operating efficiency and preventing long working hours through work style reform Human resources affairs We will aim to improve labor productivity and employee engagement by promoting varied work styles.
  • Conduct regular monitoring of employees’ work situations.
  • Conduct employee engagement survey.
  • Promote the percentage of taking employee acquiring paid leave.
  • Compliance to labor laws.
  • Rate of positive responses to the “employee engagement” item in the engagement survey: 70% or higher.
  • Paid leave acquisition rate at 70% or higher.
  • Conducted monitoring of employee’s working hours and working environment so as to prevent unpaid overtime work.
  • The positive answer rate to the “employee engagement” in employment survey; 71% in FYE 2022, 76% in FYE 2019, 78% in FYE 2015.
  • Percentage of taking employee acquiring paid leave; 64.7% in FYE 2024.
Headquarters
Labor Practices Improving the health of employees Human resources affairs We will improve the health of employees to create an environment that will enable individual employees to better demonstrate their capabilities. We will build a system that helps employees with cancer or long-term illness to create a balance between treatment and work, thereby fostering a culture of mutual support.
  • Reach the percentage of employees who receive regular medical checkups in Japan to 100%.
  • Establish well-equipped in-house clinics and a system for supporting each employee in receiving personalized medical care.
  • Promote support system for balancing cancer care and work.
  • Encourage support for smoking cessation treatment.
  • Continue to provide special programs for employees at a high risk for lifestyle-related diseases.
  • Conduct stress check every year.
  • Percentage of employees who receive regular medical checkups in Japan: 100%.
  • Percentage of employees who receive specific health guidance: 55%.
  • Rate of employees found to have a high level of stress in the stress check at 5% or lower.
  • Percentage of employees who receive regular medical checkups in Japan: 93.5% (As of April 3rd, 2024).
  • Percentage of employees who receive specific health guidance: 52.7% in FYE 2024.
  • Rate of employees found to have a high level of stress in the stress check at 5.2% in FYE 2024.
Headquarters
Labor Practices Sustainable development of employees’ capabilities Human resources affairs We will develop training programs on a global basis and provide opportunities to learn proactively that respond to the changing times and business needs with a market-oriented mindset to foster employees who can constantly change their business to meet their needs while inheriting the corporate philosophy. We will also utilize training programs to continuously produce excellent human resources.
  • Continue to develop and provide training programs at all jobs levels.
  • Continue and enhance overseas deployment of interns and language trainees.
  • Offer diverse career path options and experience in diverse work through regular rotation.
  • Foster career awareness among employees by enhancing personnel assessments, career vision training, career counselling systems and other programs/systems.
  • Annual training-related expenses exceeding one billion yen.
  • The number of employees who joined human development program(cumulative total number)50,000 or more.
  • Percentage of career-track employees who are deployed overseas in their first eight years at the company at 80% or higher.
  • Annual training-related expenses forecast: 2.27 Billion yen in FYE 2024.
  • The number of employees who joined human development program(cumulative total number)68,824.
  • Overseas dispatch rate for career-track employees in up to their eighth year since joining the company: 87.3%.
Headquarters
Labor Practices Creating an environment that allows diverse human resources to exercise their potential Human resources affairs We will prohibit all types of discrimination, including those based on race, gender, religion, nationality and age, and respect human rights. We will accept diverse values and create an environment where each employee maximize their ability with flexible working style and other supports.
  • Continue fair and equitable recruitment and promotion.
  • Create a work environment in which employees accept and leverage diverse values.
  • In anticipation of an increase in dual-income couples, enhance support for balancing childcare, nursing care, fertility treatment and similar circumstances with work (including utilization of flexible working style).
  • Promote understanding and acceptance of LGBTQ and other sexual minority employees (e.g., employee education).
  • Give reasonable consideration to the work environment of employees with disabilities.
  • Achieve the following plans by Year 2030.
    • (1) Female board of directors (including executive officers) as a percentage: 30%.
  • Achieve the following plans by FYE 2026.
    • (2) Female employees as a percentage of workforce: 30%.
    • (3) Female employees as a percentage of new employees: More than 40%.
    • (4) Female employees as a percentage of employees in managerial positions: 10%.
    • (5) Percentage of male employees who take childcare leave: 100%.
  • Achieve the following plans by FYE 2025.
    • (6) The percentage of employment of those with disabilities over our entire group: 2.5% as of March 2024 (Includes ITOCHU Uneedus Co., Ltd. and ITOCHU Human Resources & General Affairs Services Inc.).
    • (1) to (5) are stipulated in the General Employer Action Plan under the Act on Promotion of Women’s Participation and Advancement in the Workplace.
  • Achieved the following plans by the end of FYE 2024.
    • (1) Female employees as a percentage of workforce: 25% as of March 2024.
    • (2) Female employees as a percentage of new employees: 39% in FYE 2024.
    • (3) Female employees as a percentage of employees in managerial positions: 9% as of March 2024.
    • (4) Percentage of male employees who take childcare leave: 53% as of March 2024.
    • (5) The percentage of employment of those with disabilities over our entire group: 2.43% as of March 2024 (Includes ITOCHU Uneedus Co., Ltd. and ITOCHU Human Resources & General Affairs Services Inc.).
    • (1) to (4) are stipulated in the General Employer Action Plan under the Act on Promotion of Women’s Participation and Advancement in the Workplace.
  • Introduced the following measures as a result of discussions at the Women’s Participation Promotion Committee.
    • Made it “mandatory” for male employees to take 5 days of childcare leave (paid leave).
    • Enhanced the utilization of femtech (eg.subsidize for egg freezing fee).

Respect and Consider Human Rights

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU conducts Sustainability Survey of key suppliers every year over the medium to long term, with the aim of reducing to zero the number of noncompliant suppliers requiring corrective action.

We examine the key suppliers’ responses to the questionnaire, which is including prohibition of child labor, forced labor, payment of living wages, etc., and reconfirm with suppliers if we need to check details of their policies or actions. We aim to achieve sustainable procurement by identifying noncompliant suppliers and requiring further correction.

  • In FYE 2024, the Sustainability Survey was conducted for 305 suppliers.
  • Requests of reconfirmation: 34
  • Requests of corrective actions: 0
  • Suppliers in violation:0

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Textile Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Textile products in general We will promote dealings with companies which respect human rights and which engage in environmental management throughout their entire supply chains. Strive to understand at an early stage the human rights, social and environmental risks in supply chains by continually conducting surveys on major suppliers. Conduct on-site visit surveys and questionnaires at more than 50 major suppliers a year on an ongoing basis. In FYE 2024, surveys were conducted for 74 suppliers in China and the Asian region. As a result, no significant issues were identified. We also confirmed that follow-up actions were in progress such as maintenance of internal regulations that was considered as an issue through the human rights due diligence carried out in the previous year.
Machinery Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Overall electric power and plant projects We will contribute to improving the quality of life of all stakeholders in the supply chain and business investment destinations. Set rules on due diligence related to social and business environmental safety for suppliers and business investment destinations based on the distinctive characteristics of each business, implement due diligence, and strengthen monitoring continuously. Implement the due diligence described on the left in all new development projects. We continue operations to check the core subjects outlined in the social responsibility guidelines by employing a company-wide ESG checklist across all investment projects. Prior to investment, we conduct due diligence on each development project, assessing its social and environmental integrity based on the unique characteristics of each business.
Metals & Minerals Company
  • Mining
  • Electric Power・Mining・Oil and Gas Fields
Sustainable mine development that pays continuous careful attention to the risks in occupational safety and health and environmental risks, and that contributes to local communities’ well-being Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which our mines operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines and employee education.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
    • EHS seminar attendance rate: 100%.
    • Rate of checks implemented on EHS compliance in existing and operating projects to be possessed in long term and new mining business: 100%.
  • Donations to medical care and education, and building infrastructure in local communities.
    • Carry out CSR activities in all existing and operating projects to be possessed in long term (100%).
  • We held internal EHS (environment, health and occupational safety) guidelines training courses for supervisors and staffs engaged in mining projects. The attendance rate of the training was achieved 100%.
  • We checked the proper compliance to the EHS guidelines for one new project, nine existing projects, and one another resource-related project.
  • We carried out social activities at the communities where our projects are located.
Food Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Provisions field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct.
  • We will promote procurement compliant with supplier-specific codes of conduct in coffee bean and cacao bean producing countries.
  • We will strengthen the handling of oil certified by the RSPO - a third-party certification organization for palm oil.
  • We will support the establishment of a promotion and distribution system in Japan for MSPO/ISPO in cooperation with domestic industrial associations. The aim of this is to encourage the use of certified oil systems in producing countries.
  • Coffee beans: Promotion of procurement of products compliant with supplier-specific codes of conduct or certified products based on our procurement policy.
  • Cacao beans: Promotion of procurement of products compliant with supplier-specific codes of conduct (sustainable products) based on our procurement policy.
  • Palm oil: Procurement of palm oil based on our procurement policy. Promotion of the disclosure of the set KPI indicators and supplier information.

2030

  • Coffee beans: Aim for a 50% switch to sustainable coffee beans.
  • Cacao beans: Aim for a 100% switch to sustainable coffee beans.
  • Aim for a 100% switch to sustainable palm oil.
  • Coffee beans: We achieved our quantitative target for FYE2024 of a certified product ratio 20% or more. (Actual result is projected to be 37%.) We achieved a significant increase over the previous year by acquiring market share for UCC and Ajinomoto that had been acquired by other trading companies in the previous year. BtoB level disclosure of digital traceability information utilizing Farmer Connect (coffee traceability platform) has reached 3 thousand MT in FYE 2024.
  • Cacao beans (traceable products): achieved 64% (5,950MT of traceable beans out of 9,253MT total.)
  • Palm oil: Check supplier’s sustainable palm oil sourcing policies through regular surveys, and continue purchasing based on our procurement policies. At the same time, we continue to publicize the ratio of RSPO certified Palm Oils and Traceable To Mill etc.
  • Ratio of RSPO Certified Palm Products/Oleo chemicals
    • Palm Oils 29%
    • Oleo Chemical Products 72%

Support Achievements to Each Producing Country (Qualitative)

  • Coffee Beans:
    • Support for Mobile Clinics / Guatemala
      Through Unex, medical care is provided to coffee producers and their families living in mountainous areas without nearby hospitals.
  • Sesame:
    • Support for Livelihood Improvement in Malawi Infrastructure support to Malawi through collaboration with Takemoto Oil & Fat. In FYE 2023, the provision of ambulances and medical equipment was implemented. In FYE 2024, 9 wells were constructed.
    • Support for Small-scale Sesame Farmers in Paraguay
      Through collaboration with Kadoya Oil, support is provided to farmers, including technical guidance, agricultural tools such as seeders and sieves, and provision of seeds.
Food Company
  • Forest
  • Stable Supply of Resources
Establishing a supply chain reflecting consideration for human rights and the environment Fresh food field We will contribute to increased employment and an improved living environment by fostering local industries. We will diversify producing areas to disperse weather risks in our Dole business. In addition, we will develop new producing areas to expand employment and improve the living environment through the growth of local industries.
  • Cultivate pineapples in Sierra Leone to develop a producing area followed by the development program in the Philippines.
  • Start the commercial production and export of pineapple processed foods in Sierra Leone.
  • Employment: 1,857 employees as of 2024 March.
  • Pineapple Production: 16,000MT in FYE 2024.
  • Signed a partnership agreement with a non-profit organization for medical collaboration. Started providing maternal healthcare services to employees, their families, and local residents of Sierra Tropical Limited, a local company.
Food Company
Supply Chain Responsible Fisheries Procurement Fresh food field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct. Promote procurement in accordance with the supplier’s own code of conduct in the country of origin of the tuna. Develop a tuna procurement policy and promote procurement of products and certified products that comply with the policy.
  • We have acquired the MSC fisheries certification for six fishing vessels as of July 2022.
  • We have obtained MSC fisheries certification for an additional 19 fishing vessels in June 2023.
General Products & Realty Company
  • Forest
  • Supply Chain
Realization of sustainable supply of natural rubber Natural Rubber
  • We will endeavor to establish measures to identify and avoid procuring rubber from any suppliers who dispossess indigenous people and develop High Conservation Value (HCV) areas, High Carbon Stock (HCS) areas and peatland.
  • We support or offer a training to improve yields and quality for natural rubber producers, especially smallholders. We also offer a risk-assessment education that includes modern slavery issue.
  • We will establish a traceability system to make uncertain raw material procurement supply chain transparent.
  • We will achieve our commitment through the sustainability activity of our unique initiative “PROJECT TREEOpen in a new window”.
  • We aim to procure raw materials with traceability and sustainability ensured in our natural rubber processing business. (Aiming to achieve 100% traceability for the natural rubber raw materials which we procure by 2025 through an original block chain-based traceability system.)
  • We will increase the number of smallholders implementing sustainability training and education, and contribute to achieving sustainability in the natural rubber industry.
  • Traceability of the natural rubber raw materials’ procurement reported by suppliers reached 100%.
  • Traceability of the natural rubber raw materials’ procurement using our system reached 7.0% up to the collecting points and 0.4% up to the smallholders.
  • 3,804 of smallholders implemented sustainability training and education.
  • Based on the performance from January to December 2023.
General Products & Realty Company
Community Contribution Developing a safe and secure, environmentally responsible community Real Estate To promote the construction of public facilities which prevent disasters, reduces the effects on the environment, and revitalizes the local economy. Cooperating with local administrations to construct public facilities utilizing private capital. Continuously and multilaterally promote the construction of public facilities which prevents disasters, reduces the effects on the environment, and revitalizes the local economy.
  • In Shibata-machi, Miyagi Prefecture, a public-private partnership project (PPP) is underway to develop a comprehensive gymnasium that will function as an evacuation center in case of a disaster.
  • In Kuwana City, Mie Prefecture, another PPP is being promoted to construct an indoor swimming pool that contributes to the revitalization of the local community by consolidating school swimming lessons as well as expanding the functions of the sports park.

Contribute to Healthier and More Affluent Lifestyles

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Machinery Company
Food Safety
  • Address Climate Change
  • Develop a Rewarding Work Environment
  • Respect and Consider Human Rights
  • Contribute to Healthier and More Affluent Lifestyles
  • Stable food procurement and supply
DENBA products and related business We will contribute to the reduction of food loss by utilizing freshness preservation technology. Retain food freshness and reduce consumption of edible oil through promotion of DENBA products.
  • Expand sales of DENBA Fresh Pro and DENBA Fryer in the super market and restaurant chain industry.
  • Improve diffusion of DENBA Marine for ship warehouse.
  • We are continuously supporting the promotion of DENBA products. In the retail industry, DENBA received bookings from 60 stores of a medium-sized supermarket chain and others which aim to reduce waste from refrigerated showcases. Anticipated sales for FYE 2024 are projected to reach approximately 300 million yen.
  • A total of 150 units have been deployed in ship food warehouses, bringing the cumulative installed units to 360.
  • Through a leasing arrangement facilitated by Tokyo Century, DENBA secured contracts for three children’s cafeterias and installed total 5 units under two additional contracts. This brings the total installed units to 8.
  • Regarding opening of new offices for the disabled, DENBA obtained a contract for Minaminihon Total Logistics Service as a pilot project.
Energy & Chemicals Company
Medical Health Promoting good health among people Pharmaceutical products We will contribute to improve people’s health and working environment through accelerating the development of pharmaceuticals and other products in fields with significant needs including cancer-related fields. Actively promoting to support the development and marketing of new pharmaceutical and generics. Aim to accelerate the deployment of pharmaceuticals on the market, obtain early approvals for new pharmaceutical, generics and other products of which we are engaged in supporting the development and place them on the market.
  • Continuing to maintain a stable supply of pharmaceutical raw materials and other products to pharmaceutical manufacturers in Japan and overseas and support for launch some new generics products by ITOCHU CHEMICAL FRONTIER Corporation. (launched in 2023: generic muscle-relaxant restorative)
  • We have continued to sell a pain reliever in North America through ITOCHU CHEMICAL FRONTIER Corporation.
Food Company
Food Safety Supplying safe, secure food Overall food-related businesses We will select and concentrate on suppliers to stably procure safe, secure food. We will aim to strengthen the food safety management structures in our suppliers. We will do this by persons with certifications/qualifications related to the Food Safety Management System (FSMS) taking the central role in enhancing supplier audits and making requests for improvements. Stably supply safe and secure food by enhancing the audits and guidance for suppliers mainly by the persons with certifications/qualifications related to the Food Safety Management System (FSMS). We conducted inspections to 339 factories in FYE 2024.
We are continuing to stably supply safe and secure food. We are achieving this by continuing to enhance the audits and guidance for suppliers mainly by the persons with certifications/qualifications related to the Food Safety Management System (FSMS) or in-house qualification holders related to factory audit.
ICT & Financial Business Company
Innovation Next-generation business development Business incubation through venture investments, focusing on FinTech, IoT, AI and Remote technologies Challenge to create new businesses by utilizing cutting-edge innovations and service models in the FinTech, IoT, AI and Remote technology sectors. Seek opportunities to invest in and partnership with various startups, so as to develop new businesses. Realization of new services and businesses. Continuing from FYE 2023, 3 new fund investments were made to collaborate with startups that have new products, new technologies, and new business models.
ICT & Financial Business Company
Medical Health Promoting good health among the people
  • Support pharmaceutical development projects
  • Preventative healthcare-related business
  • Medical healthcare IT business
  • Sales of Cutting-Edge medical devices and provision of medical services
  • We will provide value-added services for pharmaceuticals and medical sites, and will contribute to the improvement of people’s quality of life (QOL) by utilizing cutting-edge ICT tools.
  • We aim to improve quality of life by providing cutting-edge medical devices and advanced medical services in the field of medical care, where technologies are innovated rapidly.
  • We will optimize healthcare utilizing medical data.
  • Promote sales of advanced medical devices, and the business of supporting the operation of designated regional cancer care hospitals.
  • Realization of new services and business development relating to medical data.
  • Expansion of existing business.
  • Increase the penetration of advanced medical devices in Japan.

MRI-guided radiation therapy systems

  • Provided medical care to a total of 800 patients, including those with intractable cancer that was difficult to treat with conventional methods, at three facilities: National Cancer Center Hospital, Saitama Medical University International Medical Center, and Edogawa Hospital.

Scalp cooling therapy system for cancer patients

  • Currently installed at 79 facilities, with a total of 2,900 patients using the system.
ICT & Financial Business Company
Retail Finance Providing financial services Domestic and overseas retail finance business We work on expanding and creating the retail financial market and providing financial services to individuals to contribute to enriching people’s lives. Increase the number of customers and loan balance by expanding and creating the retail financial market. The number of customers and loan balance.
  • Growth Rate of Outstanding Lendings
    As the end of January 2024 compared to the end of March 2023

    • UAF: 102.0%
    • EasyBuy: 101.5%
    • FRF: 117.0%
    • ACF: 88.5% *Operation started in 2018
  • UAF, EB, and FRF remained steady. On the other hand, ACF’s loan balance decreased YoY as a result of curbing new lending.
  • PDP has already executed its exit strategy in FYE 2024 as planned at the beginning of the period.

Ensure Stable Procurement and Supply

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Textile Company
Prevention of Pollution and Circulating Society Reducing our environmental burden by circulating society Textile products in general We will contribute to realize a circular society through our sustainable textile products and recycling of them. Promote sustainable products and projects leading to the recycling of resources. Promote the sustainable products such as “RENU”, a recycled polyester derived from textile, and set up schemes to recycle textile products.
  • The environmental impact of handling recycled polyester through the RENU project is as follows (estimated for FYE 2024). Waste volume to be made into “RENU”: equivalent to 6.3 million T-shirts, CO2 reduction: 1,931 tons, Water usage reduction: 6,500 kiloliters.
  • Approximately 3,000 collection points for “Wear to Fashion”, the clothing recycling service (as of March 2024).
  • Launched the “ARChemia Project” as a joint project between textiles and chemicals, and started it to transform used clothing into chemical products with high environmental added value.
Textile Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Textile products in general We will promote dealings with companies which respect human rights and which engage in environmental management throughout their entire supply chains. Strive to understand at an early stage the human rights, social and environmental risks in supply chains by continually conducting surveys on major suppliers. Conduct on-site visit surveys and questionnaires at more than 50 major suppliers a year on an ongoing basis. In FYE 2024, surveys were conducted for 74 suppliers in China and the Asian region. As a result, no significant issues were identified. We also confirmed that follow-up actions were in progress such as maintenance of internal regulations that was considered as an issue through the human rights due diligence carried out in the previous year.
Metals & Minerals Company
Stable Supply of Resources Stable supply of industrial resources and materials Mining business We will contribute to the stable operation of various industries by maintaining and developing reliable supply chains for essential raw materials and fuels. Polish existing interests and Acquire equity interests in superior projects to secure resources to form the basis for the steady supply of raw materials and fuels. Acquisition of superior resource projects to strengthen and expand business foundation, in addition to polishing our existing competitive mining operations.
  • Commercial production began at the Allegheny (Longview) coking coal mine in the USA, in which we invested in FYE 2020 for the purpose of securing a stable supply of high-quality steelmaking raw materials.
  • Production began in 2022 at the Western Ridge iron ore deposits, which we acquired a partial interest in FYE 2022 from major resource company BHP. New equipment installation and infrastructure construction began in 2024. The South Flank iron ore deposit, which began production in 2021, is planned to achieve 80 million tons per year scale in 2024. In the Western Australian Iron Ore Operations, various measures are being promoted to ensure a stable supply, improve productivity, and to maintain and strengthen cost competitiveness.
  • In FYE 2023, we invested in the AMMC iron ore mine in Canada operated by steel giant ArcelorMittal and others, acquiring interest that will enable us to secure a stable long term supply of high grade iron ore, which will be required due to the accelerating shift to low carbon emission steel production.
Metals & Minerals Company
  • Mining
  • Electric Power・Mining・Oil and Gas Fields
Sustainable mine development that pays continuous careful attention to the risks in occupational safety and health and environmental risks, and that contributes to local communities’ well-being Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which our mines operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines and employee education.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
    • EHS seminar attendance rate: 100%.
    • Rate of checks implemented on EHS compliance in existing and operating projects to be possessed in long term and new mining business: 100%.
  • Donations to medical care and education, and building infrastructure in local communities.
    • Carry out CSR activities in all existing and operating projects to be possessed in long term (100%).
  • We held internal EHS (environment, health and occupational safety) guidelines training courses for supervisors and staffs engaged in mining projects. The attendance rate of the training was achieved 100%.
  • We checked the proper compliance to the EHS guidelines for one new project, nine existing projects, and one another resource-related project.
  • We carried out social activities at the communities where our projects are located.
Energy & Chemicals Company
Plastic Efforts leading to solutions to social problems Plastic-related environmental response We will contribute to solving social problems (e.g., marine plastics and waste plastics) that urgently require measures with a plastic-related environmental response. Supply environmental materials and establish a recycling/reuse program in collaboration with brand owners. Build a recycling-oriented-model by enhancing our handling of environmental materials and establishing a recycling/reuse program.
  • Including Coca-Cola who joined a new member of the BLUE Plastics project, we conducted a demonstration trial of a service for tracing the progress of recycling used plastic bottles on a digital platform for the realization of a resource-circulating society using a smartphone app. We will expand the demonstration trials at three FamilyMart stores in Tokyo.
  • We have launched the recycling business for flooring material together with the launch of DESSO, an eco-friendly flooring material produced by European construction material manufacturer Tarkett S.A., in the Japanese market through Lilycolor CO., LTD., an interior design and decorating wholesaler.
  • We succeeded in developing and establishing a mass production system for recycled nylon fishing nets combining Aquafil’s developing ECONYL® ingredient.
Energy & Chemicals Company
  • Stable Supply of Resources
  • Capital Introduction
Working on new fuel initiatives toward the realization of a carbon-neutral society / recycling-orientated low-carbon society
  • Production and supply of hydrogen and fuel ammonia, and procurement and supply of renewable fuels
  • Working on new energy initiatives
We will aim to build a production and supply structure for new fuels to contribute to the reduction of greenhouse gases on a life cycle assessment basis toward the realization of a sustainable society and to improve energy efficiency. Work on hydrogen and ammonia which are expected to serve as next-generation energies and fuels that do not emit carbon dioxide when burned. Also work on renewable fuels (derived from waste oils) to contribute to the reduction of greenhouses gases emitted from aircraft and large vehicles that are difficult to convert from internal combustion engines. Build a new fuel value chain to be able to realize production, efficient transportation and supply by utilizing collaboration with superior partners and our track record in development and trading.

Hydrogen and Ammonia

  • To realize a decarbonized society, we concluded a Memorandum of Cooperation (MOC) with Hive Hydrogen South Africa to collaborate in the field of green ammonia.

Renewable Diesel (RD) and Sustainable Aviation Fuel (SAF)

  • In 2022, ITOCHU was selected by the Civil Aviation Bureau (Ministry of Land, Infrastructure, Transport and Tourism) to carry out an “Imported Neat SAF Model Demonstration Project”. ITOCHU established a domestic blending supply chain by importing neat SAF from Neste OYJ in cooperation with a partner company. Following successful SAF supply arrangements for Haneda and Narita airports, ITOCHU has begun supplying SAF to Central Japan International Airport.
  • ITOCHU and its partners were selected for the “Program Supporting the Commercialization of Biofuel Utilization”, a Tokyo Metropolitan Government public procurement. The members of the association aim to increase biofuel use by using RD in land transport vehicles and airport work vehicles.

New Energy

  • ITOCHU will acquire shares of Blue Laser Fusion Inc. (BLF), a fusion energy-related startup, through a third-party allotment, while simultaneously concluding a strategic and business alliance agreement with BLF for fusion energy and other related businesses in which laser technology developed by BLF will be used.
Food Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Provisions field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct.
  • We will promote procurement compliant with supplier-specific codes of conduct in coffee bean and cacao bean producing countries.
  • We will strengthen the handling of oil certified by the RSPO - a third-party certification organization for palm oil.
  • We will support the establishment of a promotion and distribution system in Japan for MSPO/ISPO in cooperation with domestic industrial associations. The aim of this is to encourage the use of certified oil systems in producing countries.
  • Coffee beans: Promotion of procurement of products compliant with supplier-specific codes of conduct or certified products based on our procurement policy.
  • Cacao beans: Promotion of procurement of products compliant with supplier-specific codes of conduct (sustainable products) based on our procurement policy.
  • Palm oil: Procurement of palm oil based on our procurement policy. Promotion of the disclosure of the set KPI indicators and supplier information.

2030

  • Coffee beans: Aim for a 50% switch to sustainable coffee beans.
  • Cacao beans: Aim for a 100% switch to sustainable coffee beans.
  • Aim for a 100% switch to sustainable palm oil.
  • Coffee beans: We achieved our quantitative target for FYE2024 of a certified product ratio 20% or more. (Actual result is projected to be 37%.) We achieved a significant increase over the previous year by acquiring market share for UCC and Ajinomoto that had been acquired by other trading companies in the previous year. BtoB level disclosure of digital traceability information utilizing Farmer Connect (coffee traceability platform) has reached 3 thousand MT in FYE 2024.
  • Cacao beans (traceable products): achieved 64% (5,950MT of traceable beans out of 9,253MT total.)
  • Palm oil: Check supplier’s sustainable palm oil sourcing policies through regular surveys, and continue purchasing based on our procurement policies. At the same time, we continue to publicize the ratio of RSPO certified Palm Oils and Traceable To Mill etc.
  • Ratio of RSPO Certified Palm Products/Oleo chemicals
    • Palm Oils 29%
    • Oleo Chemical Products 72%

Support Achievements to Each Producing Country (Qualitative)

  • Coffee Beans:
    • Support for Mobile Clinics / Guatemala
      Through Unex, medical care is provided to coffee producers and their families living in mountainous areas without nearby hospitals.
  • Sesame:
    • Support for Livelihood Improvement in Malawi Infrastructure support to Malawi through collaboration with Takemoto Oil & Fat. In FYE 2023, the provision of ambulances and medical equipment was implemented. In FYE 2024, 9 wells were constructed.
    • Support for Small-scale Sesame Farmers in Paraguay
      Through collaboration with Kadoya Oil, support is provided to farmers, including technical guidance, agricultural tools such as seeders and sieves, and provision of seeds.
Food Company
  • Forest
  • Stable Supply of Resources
Establishing a supply chain reflecting consideration for human rights and the environment Fresh food field We will contribute to increased employment and an improved living environment by fostering local industries. We will diversify producing areas to disperse weather risks in our Dole business. In addition, we will develop new producing areas to expand employment and improve the living environment through the growth of local industries.
  • Cultivate pineapples in Sierra Leone to develop a producing area followed by the development program in the Philippines.
  • Start the commercial production and export of pineapple processed foods in Sierra Leone.
  • Employment: 1,857 employees as of 2024 March.
  • Pineapple Production: 16,000MT in FYE 2024.
  • Signed a partnership agreement with a non-profit organization for medical collaboration. Started providing maternal healthcare services to employees, their families, and local residents of Sierra Tropical Limited, a local company.
Food Company
Supply Chain Responsible Fisheries Procurement Fresh food field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct. Promote procurement in accordance with the supplier’s own code of conduct in the country of origin of the tuna. Develop a tuna procurement policy and promote procurement of products and certified products that comply with the policy.
  • We have acquired the MSC fisheries certification for six fishing vessels as of July 2022.
  • We have obtained MSC fisheries certification for an additional 19 fishing vessels in June 2023.
Food Company
Pollution Prevention and Resource Recycling Supply and use of environmentally friendly resources and materials Fresh food field Through the reduction of food loss, we will contribute to the promote the effective use of the resources and reduce the environmental impacts. The company will brand and commercialize the out-of-spec Dole bananas discarded in Japan and Philippines as Mottainai bananas and distribute them in the market again.
  • Reduction of waste at the production site (Philippines)
  • Reuse of discarded bananas (Japan)
  • Reuse of discarded bananas (Philippines): 19,953MT in FYE 2024.
  • Reuse of discarded bananas (Japan): 910MT in FYE 2024.
Food Company
Pollution Prevention and Resource Recycling Reduction of food loss, promotion of recycling Overall food-related businesses We contribute to the realization of a circular economy by promoting food loss reduction throughout the entire supply chain in the food distribution sector. Promoted measures to reduce food loss in the domestic wholesale business. The company has implemented improvement measures based on the policies of “no food loss,” “sell out products,” and “donate food products”. In the domestic wholesale business, in addition to strengthening inventory management through the use of IT technology, the company contributes to the reduction of food loss by utilizing its domestic sales network and donating to food banks. Newly added from FYE 2025.
General Products & Realty Company
Forest Using sustainable forest resources
  • Pulp
  • Woodchips
  • Wood products & materials
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases. We handle certified or high-level management confirmed materials. Ensure a 100% handling ratio of certified or high-level management confirmed materials. In FYE 2024, 100% of our Pulp, Woodchips and Wood Priducts & Materials transactions were handled as certified material or were intensively managed.
General Products & Realty Company
  • Forest
  • Supply Chain
Realization of sustainable supply of natural rubber Natural Rubber
  • We will endeavor to establish measures to identify and avoid procuring rubber from any suppliers who dispossess indigenous people and develop High Conservation Value (HCV) areas, High Carbon Stock (HCS) areas and peatland.
  • We support or offer a training to improve yields and quality for natural rubber producers, especially smallholders. We also offer a risk-assessment education that includes modern slavery issue.
  • We will establish a traceability system to make uncertain raw material procurement supply chain transparent.
  • We will achieve our commitment through the sustainability activity of our unique initiative “PROJECT TREEOpen in a new window”.
  • We aim to procure raw materials with traceability and sustainability ensured in our natural rubber processing business. (Aiming to achieve 100% traceability for the natural rubber raw materials which we procure by 2025 through an original block chain-based traceability system.)
  • We will increase the number of smallholders implementing sustainability training and education, and contribute to achieving sustainability in the natural rubber industry.
  • Traceability of the natural rubber raw materials’ procurement reported by suppliers reached 100%.
  • Traceability of the natural rubber raw materials’ procurement using our system reached 7.0% up to the collecting points and 0.4% up to the smallholders.
  • 3,804 of smallholders implemented sustainability training and education.
  • Based on the performance from January to December 2023.
General Products & Realty Company
  • Capital Introduction
  • Pollution Prevention and Resource Recycling
Taking countermeasures against climate change Cement substitute material such as slag We plan to expand the use of sustainable byproducts (slag) as a substitute material for the cement which is vital for construction and civil engineering. Establish continuous, stable business between Steelworks as the supplier of slag and users. Consider investment, participation, etc. in the slag business and focus initiatives on creating demand, especially in developing countries, with the aim of establishing continuous, stable business.
  • We are currently in discussions concerning investment and participation in the slag business.
  • In FYE 2024, global slag transactions amounted to 1.75 million tons.
ICT & Financial Business Company
Pollution Prevention and Resource Recycling Provide products/services that support the realization of a sustainable lifestyle. Reuse / Recycling Business Contribute to the development of a sustainable society by making most of limited resources through the distribution of used mobile phones and tablets in the Japanese market.
  • Expand supply channels in order to realize a sustainable and stable procurement of resources.
  • Reinforce promotional activities in order to raise the awareness of secondhand mobile phones/tablets.
  • Expand product variation and supply channels.
  • Expand distribution outlets.
  • The number of models handled increased from 671 (FYE 2023) to 856 (FYE 2024). (27.6% increase over the previous year)
  • Procurement sources increased from 6 companies (Japan, Hong Kong, and US) in FYE 2023 to 12 companies (Japan, Hong Kong, and US) in FYE 2024.
  • Distribution channels remained strong due to sales through major e-commerce companies.

Maintain Rigorous Governance Structures

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Headquarters
Governance Maintaining and reinforcing a governance system for achieving sustainable growth Corporate governance We will implement highly effective supervision over the management from an independent and objective standpoint and ensure the appropriate and efficient execution of business operations by improving the transparency of our decision-making, aiming to our sustainable growth as well as the medium- and long-term improvement of our corporate value.
  • Appoint several outside Directors, who have a high level of independence that fulfills our independence criteria and are expected to contribute to the company management with a high level of knowledge in their respective fields.
  • Maintain a highly transparent and objective Directors’ and officers’ remuneration system, which can increase their motivation to contribute to our medium- and long-term improvement of our company’s performance and the improvement of our corporate value.
Continue to implement measures to strengthen the supervising function of the Board of Directors, through an annual evaluation of the Board of Directors.
  • We have maintained the diversity of the Board of Directors (through appointing always one third or higher percentage of outside Directors- 4 outside Directors out of 10 Directors, 2 female Directors out of 10 Directors, 2 female Audit & Supervisory Board Members, and an outside Director and an outside Audit & Supervisory Board Member who had wide range of sufficient experiences in corporate management).
  • We have restructured the Governance and Remuneration Committee and the Nomination Committee into the Governance, Nomination and Remuneration Committee, the chair of which being the outside Director and a majority of the members of which being the outside Directors (4 out of 7 members).
  • We have maintained the chair of the Women’s Advancement Committee being the female outside Director, and a half of the Women’s Advancement Committee being the outside Directors and the outside Audit & Supervisory Board Members, and the female members (3 out of 6 members respectively).
Headquarters
Governance Ensuring compliance Compliance We will make employees more aware that ensuring compliance at any time is our contribution to the company and society. Recognizing attitude of employees identifying issues and ensuring action plans to tackle the issues through periodic compliance attitude survey and direct communications. Continuous direct communication with employees through face-to-face training programs whose contents shall be updated along with monitoring the measures according to risks, expectations from society and issues on site which will change with the time.
  • In the period of April-May 2023, we conducted “Monitor and Review” of the ITOCHU Group’s compliance system of for FYE 2023, which covered a total of 433 organizations, including all organizations at the headquarter, all domestic branches, overseas blocks, and ITOCHU Corporation’s Group companies, and their sub-subsidiaries. The purpose is to understand and promote the status of the compliance system in each organization.
  • In the period of Aug-Sept 2023, we conducted a compliance awareness survey of approximately 56,000 executives and employees (including contract employees and temporary employees) of ITOCHU Corporation and 242 ITOCHU Group companies in Japan and overseas (with approximately 55,000 respondents) in order to improve the compliance system of the ITOCHU Group and prevent the occurrence of compliance incidents.
  • In the period of Dec 2023-Feb 2024, we identified compliance-related cases occurred in ITOCHU Group companies, for which recurrence prevention measures were formulated in FYE 2023 and monitoring was thought to be highly necessary. As a result of the monitoring on the implementation status of the formulated measures, we confirmed that they were properly implemented.
  • In the period of Jan-Feb 2024, we provided e-learning on the “Anti-Monopoly Act” and “Act against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors” for ITOCHU Corporation employees, seconded employees and employees temporarily assigned to us. (Number of the participants: 4,271)
  • The status of our periodical on-site compliance training seminars in FYE 2024 is as follows:
    • For ITOCHU Corporation: 3,291 employees (who all watched the training video)
    • Group companies: 75 companies, 15,964 persons
Headquarters
Governance Maintaining and reinforcing a governance system for achieving sustainable growth Risk management We will build a system for group risk management and maintain it to manage the risk of loss and ensure the appropriateness of our corporate group’s operations. Conduct regular reviews of risk management systems that have been established, including internal committees and risk management departments, various rules and regulations, reporting and monitoring systems, as well as the effectiveness of such systems. Maintain a firm governance system in the medium- and long-term by establishing a PDCA cycle, including development and implementation of action plans by the departments responsible for risk management, and monitoring and reviews by internal committees. We reviewed the progress of the action plans of the FYE 2024 submitted by each risk management responsible divisions. Including all issues dealt during the period, we reported to the Internal Control Committee that Itochu’s internal risk management system is active, which was held in October 2023 (review of the first half of FYE 2024), and in April 2024 (review of the second half of FYE 2024, and the action plans for FYE 2025).

Evolve Businesses through Technological Innovation

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU Group creates avoided emissions that exceeds its GHG emissions by 2040 and achieve “offset zero.

As technological innovation progresses, the development and diffusion of cleantech businesses, as well as efforts to contribute to environmentally friendly design of products and services and resource recycling, and work efficiency improvement through AI and DX are expected. As an indicator of the evolution of business, we have set the creation of GHG’s avoided emissions, which is an urgent issue.

Created avoided emissions

  • FYE 2024: 12.3 million t-CO2e
  • FYE 2023: 6.4 million t-CO2e
  • FYE 2019: 1 million t-CO2e

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Textile Company
Innovation Improving and increasing the efficiency of business processes Textile products in general We will strive to sustain and improve the textile industry by promoting the digital transformation of our entire group. Contribute to an increase in the efficiency of business processes, the optimization of inventory and the strengthening of customer relationship management in group companies by building a system to utilize IT and data. Promote the digital transformation of group companies and then aim to increase profits, improve the efficiency of business, cut costs and reduce inventory/disposal losses by utilizing IT and data.
  • At JOI’X CORPORATION, thanks to the project to achieve the optimal inventory volume in FYE 2024, we have confirmed a decrease in the inventory quantity compared to last year for the main brand, Paul Smith Men’s. The decrease was 7.8% at the end of the Spring/Summer 2023 season and 4.5% in the same year’s Fall/Winter season (based on the end of January).
  • SANKEI CO., LTD. has built a database that centralizes product information for thousands of clothing accessories. It allows related parties to instantly access, share, and update product information, and promote operational efficiency. In the near future, it will be possible to link data with enterprise systems and collaborate with apparel customers that digitalized their operations.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Ships/Shipping field We will contribute to decarbonization in the shipping and maritime sectors through the promotion of an “integrated project” encompassing the development, ownership and operation of ammonia-fueled ships, the development of fuel supply chains, and fuel procurement. In addition to the joint development of ammonia-fueled vessels with the Japanese consortium and the ownership and operation of these vessels, ITOCHU will take the lead in the development of supply chain of an ammonia bunkering and fuel procurement, aiming for early materialization of the pilot project. After 2027, promote the spread of ammonia-fueled vessels and the establishment of a supply chains to contribute to the decarbonization of the maritime industry.
  • To contribute to decarbonization in the shipping sector, we are developing an “integrated project” aimed at: (i) developing ammonia-fueled vessels, (ii) owning and operating ammonia-fueled vessels, (iii) establishing fuel supply chains, and (iv) procuring/producing clean ammonia.
  • As a pilot initiative, discussions are underway with stakeholders for the development of the first ammonia-fueled vessels, initially targeting large bulk carriers with a projected completion date of 2027. Concurrently, discussions have commenced for container ships and car carriers to adopt ammonia as their primary fuel.
  • In addition, we are actively progressing the development of ammonia bunkering facilities in Singapore, followed by Algeciras in Spain and the Suez Canal in Egypt.
  • In March 2024, we secured support from the Green Innovation Fund for the development of various technologies related to ammonia handling, in collaboration with Fuji Electronic.
  • We have established an international framework for conducting a “Joint Study” on the risk assessment of ammonia fuel and safety standards, and have also formed a “Container Ship Joint Study.” These frameworks were concluded as of March 2024 to transition into the commercialization phase.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
  • As a partner in “EVision,” Isuzu’s total solution program for EVs, we have expanded our efforts to promote commercial EVs and have actively provided consultations to users encountering challenges related to EV introduction.
  • In November 2022, we commenced demonstration and operations with a prototype developed and manufactured as part of the “Combination of developing battery-exchangeable EVs and utilizing renewable energy Sector coupling demonstration project,” commissioned by the Ministry of the Environment. By the end of December 2023, we had achieved a cumulative delivery distance exceeding 20,000km.
Metals & Minerals Company
  • Climate Change Opportunities
  • Capital Introduction
  • Innovation
Taking countermeasures against climate change
  • Resource recycling business
  • Mining business
  • Environmental business
  • Materials-related business
  • We will realize stable resource supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to climate change issues through businesses that help to reduce greenhouse gases (e.g., lighter-weight vehicles and electric vehicles (EVs)) and the stable supply of essential materials.
  • Take the lead in developing recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g. steel and power).
  • Promote businesses to contribute to the stable supply of nickel, PGM and other materials necessary in the manufacture and supply of hydrogen, green materials and energy, and storage batteries.
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gas emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Promote initiatives to completely withdraw from thermal coal mine interests while continuing to realize stable resource supply as our social mission and responsibility through trading in regards to our coal business.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Promote recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g., steel and power).
  • Promote examination toward technological development and commercialization to contribute to a reduction in greenhouse gas emissions, including hydrogen, green material and energy production, and carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Strive to withdraw from thermal coal mine interests.
  • Realize initiatives in businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Together with JFE Steel, Emirates Steel Arkan, and others, we have promoted detailed feasibility studies for the establishment of a supply chain of ferrous raw material for green ironmaking with low carbon emission, which contribute to the decarbonization of the steel industry.
  • We are contributing to the effective utilization of limited resources and the supply of environmental materials by promoting 3R+W (reduce / reuse / recycle + waste management). Specifically, we are steadily promoting initiatives in venous industries. This includes the reuse and recycling of store facilities and fixtures, the expansion and increase in sophistication of metal scrap and waste treatment through the use of a nationwide network of recycling companies, and strengthening of cooperation with the TRE HOLDINGS CORPORATION general recycling company we invested in FYE 2020.
  • We agreed with Nel ASA (Norway), who is the world’s largest manufacturer of electrolysers that are essential for green hydrogen production, to create a strategic partnership in the hydrogen industry. We and Nel are jointly exploring hydrogen business opportunities.
  • We have invested in Everfuel (Denmark), who conducts the design, EPC, and operation of green hydrogen production facilities, distribution assets, and operation of hydrogen stations by using water electrolysis equipment, as well as the sale of hydrogen. In collaboration with Everfuel, we are promoting the construction of a green hydrogen value chain for local production - consumption in Europe.
  • We are promoting the Platreef project and others in the PGM (platinum group metals)/nickel business where demand is expected to grow significantly due to the worldwide spread of electric vehicles and fuel cell vehicles, and also expanding trade activities of such materials.
  • We continue to conduct a commercialization survey of a by-product hydrogen project in northern Kyushu with partners for the social implementation of hydrogen.
  • We have an investment into Australia-based MCi, who possesses mineral carbonation technologies. We are promoting the technology for the Japanese market. In July 2022, we signed an MOU with TAISEI CORPORATION to verify the use of this calcium carbonate as raw materials for concrete.
  • Together with HIF Global, JFE Steel, and Mitsui O.S.K. Lines, Ltd., we agreed to jointly conduct a wide-ranging feasibility study covering on establishment of a comprehensive supply chain for synthetic fuel (e-fuel), to transport CO2 from Japan to Australia to produce e-fuel.
  • Agreement was signed with KOKO Networks, a Climate Technology Company Operating in Kenya, to support the generation of high quality carbon credits.
  • In order to expand emissions credits trading, we formed a business partnership with CF Partners, a UK-based company engaging in the sale of emissions credits in Europe.
  • We decided to withdraw from thermal coal mine interests with a perspective of strengthening contribution and initiatives to SDGs. We already divested our Drummond mine interests in Colombia that had accounted for the majority of the ITOCHU’s thermal coal interests and also divested Ravensworth North coal mine interests in Australia producing both thermal and coking coal.
  • Steadily promoted aluminum trade business that contributes to automobile weight reduction and electrification. We have traded approx. 500,000 tons in FYE 2024, and promoted sales of environmentally friendly raw materials for aluminum.
Metals & Minerals Company
Innovation Development of DX-related businesses
  • Mining business
  • Resource-related business
  • Logistics business
We will contribute to improving business efficiency and eliminating concerns about skilled worker availability while fully considering the health and safety of on-site employees.
  • Promote an increase in efficiency of mine operations and facility management utilizing digital transformation.
  • Promote conversion to the automatic operation of mining equipments such as underground mining equipments and dump trucks.
Promote initiatives that contribute to an improvement in the health and safety of employees at operation sites and in the overall business efficiency.
  • We signed a memorandum to collaborate in decarbonization and digital transformation with Companhia Siderúrgica Naciona [CSN] and started demonstration experiment with the aim of contributing to increased safety, operational efficiency, and decarbonization at the iron ore mine (Casa de Pedra [CdP] Mine) that we have invested and CSN steel work.
  • Since FYE 2023, we have been operating GE Digital’s operation and asset management software at the CdP Mine in full-scale with improving the plant’s actual yield rate. We are also considering to apply of the system at other mines and other regions. We also agreed to collaborate on decarbonization of the CSN Group mainly at the CdP Mine with Shell, a major resource company.
ICT & Financial Business Company
Innovation Maintenance of industrial, logistics, and transportation infrastructure ICT infrastructure development business We will contribute to realize safe, secure, and highly convenient social infrastructure through providing various ICT solutions. Maximize the added value of our ICT solutions by continuously sourcing new products and services. Increase the number of partnerships.
  • Developed 6 new vendors to provide stable solutions and further improve services. Provide services and solutions that contribute to improving work efficiency and ensuring information security.
  • Aiming to further expand business to contribute to the realization of a safe, secure, and convenient social infrastructure.
The 8th Company
Innovation Next-generation business development Consumer related business We will aim to create innovative services and new business by integrating assets and new technologies of the ITOCHU Group. Increase contact with consumers by promoting the retail business in our initiatives to understand consumer behaviors, and combine the wide range of products, functions, and expertise of the Group to create unique new value that will be profitable for consumers and communal society. Aim to develop new businesses and cultivate new customers by taking full advantage of the business foundations possessed by the ITOCHU Group.
  • We have formed a capital and business alliance with Couger Inc., a company that develops virtual human agents with advanced recognition technology. We are utilizing their technology to develop an AI assistant to support store manager operations at FamilyMart, by providing optimal data tailored to each store’s situation and store manager, which leads to labor savings and improve store operation. The AI assistant has already been introduced in approximately 5,000 stores as of March 2024, and aiming to introduce to all stores by the end of FYE 2024.
  • ITOCHU, FamilyMart, NTT Docomo and CyberAgent established Data One, an advertising distribution company, in October 2020. Data One sells new targeted advertising products based on actual purchase data in real stores. It is characterized by its provision of a streamlined service including purchase effect verification. In April 2023, PPIH Group, FamilyMart, and ITOCHU began collaborating in the retail media business. With a total of approximately 33 million advertising IDs (as of the end of March 2024), Data One is promoting the improvement of customers’ purchasing experience and the high efficiency of digital marketing.
  • In September 2021, Itochu and FamilyMart established a media business company called “Gate One Co., Ltd.” utilizing digital signage. They installed large-scale signage in FM stores, transforming the stores into media outlets. By March 2024, they had installed signage in 10,000 stores, establishing the largest-scale domestic retail media that reaches approximately 64 million people per week. In addition to expanding location-specific advertising menus, they also strengthened the delivery of beneficial content to local residents and visitors. They aim to continue installing signage in stores where possible and provide customers who visit FamilyMart stores with an unprecedented store experience.

Address Climate Change (Contribute to a Decarbonized Society)

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU Group achieve 75% GHG reduction from 2018 levels by 2040 and achieve net zero GHG emissions by 2050.

In support of the Paris Agreement and Japanese government targets, the ITOCHU Group set a target to reduce GHG emissions in Scope 1/2/3 and promote initiatives such as complete withdrawal from thermal coal mining interests and clean-tech business.

FYE 2019 FYE 2023 FYE 2024

Scope 1/2/3 total

4,161 thousand t-CO2e

4,103 thousand t-CO2e

3,923 thousand t-CO2e

Reduction rate compared to FYE 2019

-

1.4%

5.7%

  • The above figure is the sum of Scope 1/2/3 disclosed in ESG data.

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Machinery Company
Climate Change Opportunities Taking countermeasures against climate change Overall power generation business We will develop power plants with a good balance between renewable energy power generation and conventional power generation, thereby contributing to the development of countries and regions in a sustainable manner that is optimized for each. Pursue opportunities to invest aggressively in renewable energy power generation through analyses of countries and regions. FYE 2031: Target to achieve a renewable energy ratio more than 20% (equity interest basis) and reflect this to the future strategy.
  • Tyr Energy Development Renewables, LLC (“TED”), established in 2022, is currently developing 26 assets, approximately 4 GW of solar power plants.
  • NAES Corporation, another wholly-owned subsidiary of ITOCHU and the world’s largest independent provider of O&M services for power plants, extends its expertise to asset management and maintenance services in the renewable energy sector. Currently, NAES oversees approximately 1,400 solar power plants with a capacity of 2GW, as well as wind power plants with a capacity of 1.1GW.
  • In June 2023, we launched a fund dedicated to investing in renewable energy generation assets across North America.
  • The renewable energy ratio, calculated on an equity interest basis, stands at 17.1% as of March 2024.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Ships/Shipping field We will contribute to decarbonization in the shipping and maritime sectors through the promotion of an “integrated project” encompassing the development, ownership and operation of ammonia-fueled ships, the development of fuel supply chains, and fuel procurement. In addition to the joint development of ammonia-fueled vessels with the Japanese consortium and the ownership and operation of these vessels, ITOCHU will take the lead in the development of supply chain of an ammonia bunkering and fuel procurement, aiming for early materialization of the pilot project. After 2027, promote the spread of ammonia-fueled vessels and the establishment of a supply chains to contribute to the decarbonization of the maritime industry.
  • To contribute to decarbonization in the shipping sector, we are developing an “integrated project” aimed at: (i) developing ammonia-fueled vessels, (ii) owning and operating ammonia-fueled vessels, (iii) establishing fuel supply chains, and (iv) procuring/producing clean ammonia.
  • As a pilot initiative, discussions are underway with stakeholders for the development of the first ammonia-fueled vessels, initially targeting large bulk carriers with a projected completion date of 2027. Concurrently, discussions have commenced for container ships and car carriers to adopt ammonia as their primary fuel.
  • In addition, we are actively progressing the development of ammonia bunkering facilities in Singapore, followed by Algeciras in Spain and the Suez Canal in Egypt.
  • In March 2024, we secured support from the Green Innovation Fund for the development of various technologies related to ammonia handling, in collaboration with Fuji Electronic.
  • We have established an international framework for conducting a “Joint Study” on the risk assessment of ammonia fuel and safety standards, and have also formed a “Container Ship Joint Study.” These frameworks were concluded as of March 2024 to transition into the commercialization phase.
Machinery Company
  • Climate Change Opportunities
  • Innovation
  • Taking countermeasures against climate change
  • Next-generation business development
Sales of passenger cars and commercial vehicles We will achieve the eco-friendly mobility society by strengthening businesses of electric vehicles (EVs), hybrid vehicles (HVs), vehicles with a reduced environmental impact, and those related. Contribute to spread of eco-friendly vehicles by increasing business of eco-friendly and high-efficiency products, such as EVs, HVs, vehicles with a reduced environmental impact, and related parts. Expand sales of eco-friendly products in response to the expanded lineup of EVs, HVs, vehicles with a reduced environmental impact, and similar vehicles from automakers as our business partners.
  • As a partner in “EVision,” Isuzu’s total solution program for EVs, we have expanded our efforts to promote commercial EVs and have actively provided consultations to users encountering challenges related to EV introduction.
  • In November 2022, we commenced demonstration and operations with a prototype developed and manufactured as part of the “Combination of developing battery-exchangeable EVs and utilizing renewable energy Sector coupling demonstration project,” commissioned by the Ministry of the Environment. By the end of December 2023, we had achieved a cumulative delivery distance exceeding 20,000km.
Machinery Company
  • Water Resources
  • Pollution Prevention and Resource Recycling
Improving water and sanitation infrastructures Water and environmental projects We will contribute to improve the sanitary conditions, the development of economic activities, and the protection of the global environment through the appropriate treatment and effective use of water and waste. Expand water and environment projects to promote the appropriate use and treatment of water and the effective utilization of resources, and reduce the burden on the environment. Expand the investment portfolio in the water and environment field which contribute to social demands for the environment and the promotion of a circular economy.

Water Field

  • We are promoting seawater desalination business in Australia and Oman.

Environmental Field

  • UK: Our operations encompass four municipal solid waste incineration and power generation facilities (waste-to-energy plants), processing 1.3 million tons of waste annually. This accounts for 10% of the UK’s waste incineration market and provides electricity for 160,000 British households.
  • Serbia: We have initiated an integrated waste management business, including an Energy-from-Waste (EfW) project in the City of Belgrade. The project anticipates a reduction of approximately 210,000 tons of greenhouse gas emissions and has received Certification of Carbon Credit from the Gold Standard.
  • UAE: The first Energy-from-Waste (EfW) project in Dubai, we are advancing the construction of the world’s largest EfW plants. These facilities are designed to process half of the Dubai’s municipal solid waste annually (1.9 million tons).
  • Saudi Arabia: We are actively engaged in integrated hazardous waste management services in Jubail Industrial City.
Metals & Minerals Company
  • Climate Change Opportunities
  • Capital Introduction
  • Innovation
Taking countermeasures against climate change
  • Resource recycling business
  • Mining business
  • Environmental business
  • Materials-related business
  • We will realize stable resource supply as our social mission and responsibility while fully considering its environmental impact.
  • We will contribute to climate change issues through businesses that help to reduce greenhouse gases (e.g., lighter-weight vehicles and electric vehicles (EVs)) and the stable supply of essential materials.
  • Take the lead in developing recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g. steel and power).
  • Promote businesses to contribute to the stable supply of nickel, PGM and other materials necessary in the manufacture and supply of hydrogen, green materials and energy, and storage batteries.
  • Continue to be involved in the development of technologies that contribute to the reduction of greenhouse gas emissions, including technologies for carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Promote initiatives to completely withdraw from thermal coal mine interests while continuing to realize stable resource supply as our social mission and responsibility through trading in regards to our coal business.
  • Implementation and expansion of businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Promote recycling-orientated business.
  • Promote initiatives for the social implementation of hydrogen and ammonia, etc. as resources and raw materials that contribute to the decarbonization in client industries (e.g., steel and power).
  • Promote examination toward technological development and commercialization to contribute to a reduction in greenhouse gas emissions, including hydrogen, green material and energy production, and carbon dioxide capture and storage (CCS) and carbon dioxide capture and utilization (CCU).
  • Strive to withdraw from thermal coal mine interests.
  • Realize initiatives in businesses that contribute to developing lighter-weight vehicles and shifting to EVs (e.g., aluminum and copper).
  • Together with JFE Steel, Emirates Steel Arkan, and others, we have promoted detailed feasibility studies for the establishment of a supply chain of ferrous raw material for green ironmaking with low carbon emission, which contribute to the decarbonization of the steel industry.
  • We are contributing to the effective utilization of limited resources and the supply of environmental materials by promoting 3R+W (reduce / reuse / recycle + waste management). Specifically, we are steadily promoting initiatives in venous industries. This includes the reuse and recycling of store facilities and fixtures, the expansion and increase in sophistication of metal scrap and waste treatment through the use of a nationwide network of recycling companies, and strengthening of cooperation with the TRE HOLDINGS CORPORATION general recycling company we invested in FYE 2020.
  • We agreed with Nel ASA (Norway), who is the world’s largest manufacturer of electrolysers that are essential for green hydrogen production, to create a strategic partnership in the hydrogen industry. We and Nel are jointly exploring hydrogen business opportunities.
  • We have invested in Everfuel (Denmark), who conducts the design, EPC, and operation of green hydrogen production facilities, distribution assets, and operation of hydrogen stations by using water electrolysis equipment, as well as the sale of hydrogen. In collaboration with Everfuel, we are promoting the construction of a green hydrogen value chain for local production - consumption in Europe.
  • We are promoting the Platreef project and others in the PGM (platinum group metals)/nickel business where demand is expected to grow significantly due to the worldwide spread of electric vehicles and fuel cell vehicles, and also expanding trade activities of such materials.
  • We continue to conduct a commercialization survey of a by-product hydrogen project in northern Kyushu with partners for the social implementation of hydrogen.
  • We have an investment into Australia-based MCi, who possesses mineral carbonation technologies. We are promoting the technology for the Japanese market. In July 2022, we signed an MOU with TAISEI CORPORATION to verify the use of this calcium carbonate as raw materials for concrete.
  • Together with HIF Global, JFE Steel, and Mitsui O.S.K. Lines, Ltd., we agreed to jointly conduct a wide-ranging feasibility study covering on establishment of a comprehensive supply chain for synthetic fuel (e-fuel), to transport CO2 from Japan to Australia to produce e-fuel.
  • Agreement was signed with KOKO Networks, a Climate Technology Company Operating in Kenya, to support the generation of high quality carbon credits.
  • In order to expand emissions credits trading, we formed a business partnership with CF Partners, a UK-based company engaging in the sale of emissions credits in Europe.
  • We decided to withdraw from thermal coal mine interests with a perspective of strengthening contribution and initiatives to SDGs. We already divested our Drummond mine interests in Colombia that had accounted for the majority of the ITOCHU’s thermal coal interests and also divested Ravensworth North coal mine interests in Australia producing both thermal and coking coal.
  • Steadily promoted aluminum trade business that contributes to automobile weight reduction and electrification. We have traded approx. 500,000 tons in FYE 2024, and promoted sales of environmentally friendly raw materials for aluminum.
Energy & Chemicals Company
  • Transition Risk
  • Stable Supply of Resources
Stably supplying energy taking into account climate change and the environment Oil/gas interests and liquefied natural gas (LNG) projects We will produce resources (transition fuels) taking into account a reduction in greenhouse gases. We will provide a stable supply of energy to contribute to the development of industry and the construction of infrastructure. Work on resource development projects in collaboration with superior partners who have advanced technical capabilities and abundant experience. Pursue opportunities to participate in gas projects with a relatively low environmental burden in fossil fuels and as raw material source of the low-carbon fuel while keeping in mind the stable supply of energy in the transition phase toward the realization of a sustainable society. To realize a sustainable society through the stable supply of energy, we continue to discuss with competent partners ways to participate in new upstream projects and collaborate on decarbonization as raw materials for a transition fuel.
Energy & Chemicals Company
Climate Change Opportunities Energy use that takes into consideration local communities and the environment District heating and cooling We will promote initiatives toward environmentally friendly regional energy use. Communicate appropriately with neighboring stakeholders in the Jingu Gaien district. Maintain the stable operations of district heating and cooling in the Jingu Gaien district and promote the district heating and cooling to neighboring areas. We are continuing discussions with the relevant stakeholders to spread and promote district heating and cooling to neighboring areas.
Energy & Chemicals Company
Climate Change Opportunities Efforts to optimally and continuously supply renewable energy
  • Energy Storage System
  • Power & Environmental Solution
  • We will continue to stably supply the Energy Storage System that are the key to the efficient and optimal utilization of renewable energy.
  • We will aim to strengthen our Energy Storage System business chain and establish a circular model through the battery recycling business in particular.
We will continue to sell Energy Storage System equipped with optimal charging/discharging software based on machine learning (AI) and we will establish a recycling and reuse business with repurposed batteries from EV.
  • Number of storage batteries sold.
  • Use of recycled and reused batteries.
  • Sold a cumulative total of approximately 60,000 units (588 MWh) of energy storage systems, as of the end of March, 2024.
  • Continuing to promote recycling and traceability demonstrations with partners in Japan and overseas, with the aim of building a high-value-added supply chain through the implementation of recycling chains and traceability.
  • Working on the structuring battery storage facilities (3 projects) and the sale of large storage batteries (4 projects). Have sold a total of 100MWh of grid storage batteries, including those currently under construction.
  • In the process of establishing Japan’s first fund dedicated to grid storage batteries in cooperation with the Tokyo Metropolitan Government.
Energy & Chemicals Company
  • Stable Supply of Resources
  • Capital Introduction
Working on new fuel initiatives toward the realization of a carbon-neutral society / recycling-orientated low-carbon society
  • Production and supply of hydrogen and fuel ammonia, and procurement and supply of renewable fuels
  • Working on new energy initiatives
We will aim to build a production and supply structure for new fuels to contribute to the reduction of greenhouse gases on a life cycle assessment basis toward the realization of a sustainable society and to improve energy efficiency. Work on hydrogen and ammonia which are expected to serve as next-generation energies and fuels that do not emit carbon dioxide when burned. Also work on renewable fuels (derived from waste oils) to contribute to the reduction of greenhouses gases emitted from aircraft and large vehicles that are difficult to convert from internal combustion engines. Build a new fuel value chain to be able to realize production, efficient transportation and supply by utilizing collaboration with superior partners and our track record in development and trading.

Hydrogen and Ammonia

  • To realize a decarbonized society, we concluded a Memorandum of Cooperation (MOC) with Hive Hydrogen South Africa to collaborate in the field of green ammonia.

Renewable Diesel (RD) and Sustainable Aviation Fuel (SAF)

  • In 2022, ITOCHU was selected by the Civil Aviation Bureau (Ministry of Land, Infrastructure, Transport and Tourism) to carry out an “Imported Neat SAF Model Demonstration Project”. ITOCHU established a domestic blending supply chain by importing neat SAF from Neste OYJ in cooperation with a partner company. Following successful SAF supply arrangements for Haneda and Narita airports, ITOCHU has begun supplying SAF to Central Japan International Airport.
  • ITOCHU and its partners were selected for the “Program Supporting the Commercialization of Biofuel Utilization”, a Tokyo Metropolitan Government public procurement. The members of the association aim to increase biofuel use by using RD in land transport vehicles and airport work vehicles.

New Energy

  • ITOCHU will acquire shares of Blue Laser Fusion Inc. (BLF), a fusion energy-related startup, through a third-party allotment, while simultaneously concluding a strategic and business alliance agreement with BLF for fusion energy and other related businesses in which laser technology developed by BLF will be used.
Energy & Chemicals Company
Capital Introduction Working on initiatives in carbon dioxide capture and storage (CCS) business toward the realization of a carbon-neutral society and inclusive and sustainable economic growth Building of CO2 capture chains using CCS We will aim to build CO2 capture chains to contribute to the reduction of greenhouse gases toward the realization of a sustainable society. Refine CO2 storage technologies - an application of petroleum development technologies - and enhance access to CO2 capture chains (e.g., collection and transportation) to link them to CO2 storage technologies. Build a CO2 transportation and storage business model by uncovering CO2 capture needs at places where CO2 is emitted in client industries across our companies. Together with ITOCHU Oil Exploration Co., Ltd., we joined the Geological Carbon Dioxide Storage Technology Research Association, which researches and develops technologies for underground sequestration of carbon dioxide. In FYE 2024, the Tohoku Region West Coast CCS initiative was publicly selected by the Japan Organization for Metals and Energy Security to study the feasibility of a Japanese Advanced CCS Project. We are also studying with our consortium partners the feasibility of a CCS value chain project using ship transportation.
Energy & Chemicals Company
Climate Change Opportunities Working on initiatives to optimally and continually supply renewable energy Renewable energy independent power producers (IPPs) / renewable energy-related materials procurement / dispersed power source initiatives
  • We will realize a stable supply of renewable energies through the development, ownership and operation of renewable energy power plants (solar power, biomass and wind power).
  • We will stimulate renewable energy power generation inside and outside of Japan through renewable energy-related materials procurement.
  • We will realize a world where renewable energy is commonplace by spreading solar power generation as an independent power source that does not rely on the power gird through the deployment of solar power dispersed power sources.
Expand the scale of our renewable energy assets with the stable operation and new development of renewable energy plants and establish dispersed power sources in Japan with a focus on the conversion to virtual power plants (VPP).
  • Scale of our renewable energy assets
  • Scale of our dispersed power sources
  • We have expanded the third party-owned distributed power supply using renewable energy, by operating approximately 850 on-site photovoltaic power plants(combined output is appx 200,000kW) across Japan through i Grid Solutions Co., Ltd.
  • We have expanded the third party-owned distributed power supply using renewable energy, by operating approximately 1,200 off-site photovoltaic power plants(combined output is appx 100,000kW) across Japan through Clean Energy Connect, Inc.
Food Company
GHG Emissions Taking countermeasures against climate change Fresh food field We will examine and promote measures that contribute to tackling climate change. Dole will utilize green energy in our processed food business.
  • Situation of operation of biogas plant at Dole Philippines.
  • Status of introduction of other clean energy sources, etc.
  • Result of utilization of processed pineapple residue: 155,558MT in FYE 2024.
  • Result of GHG reductions from utilization of clean energy: 97,445t-CO2e in FYE 2024.
General Products & Realty Company
Forest Using sustainable forest resources
  • Pulp
  • Woodchips
  • Wood products & materials
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases. We handle certified or high-level management confirmed materials. Ensure a 100% handling ratio of certified or high-level management confirmed materials. In FYE 2024, 100% of our Pulp, Woodchips and Wood Priducts & Materials transactions were handled as certified material or were intensively managed.
General Products & Realty Company
  • Capital Introduction
  • Pollution Prevention and Resource Recycling
Taking countermeasures against climate change Cement substitute material such as slag We plan to expand the use of sustainable byproducts (slag) as a substitute material for the cement which is vital for construction and civil engineering. Establish continuous, stable business between Steelworks as the supplier of slag and users. Consider investment, participation, etc. in the slag business and focus initiatives on creating demand, especially in developing countries, with the aim of establishing continuous, stable business.
  • We are currently in discussions concerning investment and participation in the slag business.
  • In FYE 2024, global slag transactions amounted to 1.75 million tons.

Develop a Rewarding Work Environment

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU increases the ratio of female officers (including Executive Officers) to 30% or higher by 2030.

The perspective of female managers is extremely important to ITOCHU with its advantages in the consumer business.

As a result of appointing five new female Executive Officers as of April 1, 2024, the ratio of women among all of our executive positions is 21%.

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Headquarters
Labor Practices Improving operating efficiency and preventing long working hours through work style reform Human resources affairs We will aim to improve labor productivity and employee engagement by promoting varied work styles.
  • Conduct regular monitoring of employees’ work situations.
  • Conduct employee engagement survey.
  • Promote the percentage of taking employee acquiring paid leave.
  • Compliance to labor laws.
  • Rate of positive responses to the “employee engagement” item in the engagement survey: 70% or higher.
  • Paid leave acquisition rate at 70% or higher.
  • Conducted monitoring of employee’s working hours and working environment so as to prevent unpaid overtime work.
  • The positive answer rate to the “employee engagement” in employment survey; 71% in FYE 2022, 76% in FYE 2019, 78% in FYE 2015.
  • Percentage of taking employee acquiring paid leave; 64.7% in FYE 2024.
Headquarters
Labor Practices Improving the health of employees Human resources affairs We will improve the health of employees to create an environment that will enable individual employees to better demonstrate their capabilities. We will build a system that helps employees with cancer or long-term illness to create a balance between treatment and work, thereby fostering a culture of mutual support.
  • Reach the percentage of employees who receive regular medical checkups in Japan to 100%.
  • Establish well-equipped in-house clinics and a system for supporting each employee in receiving personalized medical care.
  • Promote support system for balancing cancer care and work.
  • Encourage support for smoking cessation treatment.
  • Continue to provide special programs for employees at a high risk for lifestyle-related diseases.
  • Conduct stress check every year.
  • Percentage of employees who receive regular medical checkups in Japan: 100%.
  • Percentage of employees who receive specific health guidance: 55%.
  • Rate of employees found to have a high level of stress in the stress check at 5% or lower.
  • Percentage of employees who receive regular medical checkups in Japan: 93.5% (As of April 3rd, 2024).
  • Percentage of employees who receive specific health guidance: 52.7% in FYE 2024.
  • Rate of employees found to have a high level of stress in the stress check at 5.2% in FYE 2024.
Headquarters
Labor Practices Sustainable development of employees’ capabilities Human resources affairs We will develop training programs on a global basis and provide opportunities to learn proactively that respond to the changing times and business needs with a market-oriented mindset to foster employees who can constantly change their business to meet their needs while inheriting the corporate philosophy. We will also utilize training programs to continuously produce excellent human resources.
  • Continue to develop and provide training programs at all jobs levels.
  • Continue and enhance overseas deployment of interns and language trainees.
  • Offer diverse career path options and experience in diverse work through regular rotation.
  • Foster career awareness among employees by enhancing personnel assessments, career vision training, career counselling systems and other programs/systems.
  • Annual training-related expenses exceeding one billion yen.
  • The number of employees who joined human development program(cumulative total number)50,000 or more.
  • Percentage of career-track employees who are deployed overseas in their first eight years at the company at 80% or higher.
  • Annual training-related expenses forecast: 2.27 Billion yen in FYE 2024.
  • The number of employees who joined human development program(cumulative total number)68,824.
  • Overseas dispatch rate for career-track employees in up to their eighth year since joining the company: 87.3%.
Headquarters
Labor Practices Creating an environment that allows diverse human resources to exercise their potential Human resources affairs We will prohibit all types of discrimination, including those based on race, gender, religion, nationality and age, and respect human rights. We will accept diverse values and create an environment where each employee maximize their ability with flexible working style and other supports.
  • Continue fair and equitable recruitment and promotion.
  • Create a work environment in which employees accept and leverage diverse values.
  • In anticipation of an increase in dual-income couples, enhance support for balancing childcare, nursing care, fertility treatment and similar circumstances with work (including utilization of flexible working style).
  • Promote understanding and acceptance of LGBTQ and other sexual minority employees (e.g., employee education).
  • Give reasonable consideration to the work environment of employees with disabilities.
  • Achieve the following plans by Year 2030.
    • (1) Female board of directors (including executive officers) as a percentage: 30%.
  • Achieve the following plans by FYE 2026.
    • (2) Female employees as a percentage of workforce: 30%.
    • (3) Female employees as a percentage of new employees: More than 40%.
    • (4) Female employees as a percentage of employees in managerial positions: 10%.
    • (5) Percentage of male employees who take childcare leave: 100%.
  • Achieve the following plans by FYE 2025.
    • (6) The percentage of employment of those with disabilities over our entire group: 2.5% as of March 2024 (Includes ITOCHU Uneedus Co., Ltd. and ITOCHU Human Resources & General Affairs Services Inc.).
    • (1) to (5) are stipulated in the General Employer Action Plan under the Act on Promotion of Women’s Participation and Advancement in the Workplace.
  • Achieved the following plans by the end of FYE 2024.
    • (1) Female employees as a percentage of workforce: 25% as of March 2024.
    • (2) Female employees as a percentage of new employees: 39% in FYE 2024.
    • (3) Female employees as a percentage of employees in managerial positions: 9% as of March 2024.
    • (4) Percentage of male employees who take childcare leave: 53% as of March 2024.
    • (5) The percentage of employment of those with disabilities over our entire group: 2.43% as of March 2024 (Includes ITOCHU Uneedus Co., Ltd. and ITOCHU Human Resources & General Affairs Services Inc.).
    • (1) to (4) are stipulated in the General Employer Action Plan under the Act on Promotion of Women’s Participation and Advancement in the Workplace.
  • Introduced the following measures as a result of discussions at the Women’s Participation Promotion Committee.
    • Made it “mandatory” for male employees to take 5 days of childcare leave (paid leave).
    • Enhanced the utilization of femtech (eg.subsidize for egg freezing fee).

Respect and Consider Human Rights

Mid-to Long-term Targets Background on Setting the Targets for This Material Issues Results

ITOCHU conducts Sustainability Survey of key suppliers every year over the medium to long term, with the aim of reducing to zero the number of noncompliant suppliers requiring corrective action.

We examine the key suppliers’ responses to the questionnaire, which is including prohibition of child labor, forced labor, payment of living wages, etc., and reconfirm with suppliers if we need to check details of their policies or actions. We aim to achieve sustainable procurement by identifying noncompliant suppliers and requiring further correction.

  • In FYE 2024, the Sustainability Survey was conducted for 305 suppliers.
  • Requests of reconfirmation: 34
  • Requests of corrective actions: 0
  • Suppliers in violation:0

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Textile Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Textile products in general We will promote dealings with companies which respect human rights and which engage in environmental management throughout their entire supply chains. Strive to understand at an early stage the human rights, social and environmental risks in supply chains by continually conducting surveys on major suppliers. Conduct on-site visit surveys and questionnaires at more than 50 major suppliers a year on an ongoing basis. In FYE 2024, surveys were conducted for 74 suppliers in China and the Asian region. As a result, no significant issues were identified. We also confirmed that follow-up actions were in progress such as maintenance of internal regulations that was considered as an issue through the human rights due diligence carried out in the previous year.
Machinery Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Overall electric power and plant projects We will contribute to improving the quality of life of all stakeholders in the supply chain and business investment destinations. Set rules on due diligence related to social and business environmental safety for suppliers and business investment destinations based on the distinctive characteristics of each business, implement due diligence, and strengthen monitoring continuously. Implement the due diligence described on the left in all new development projects. We continue operations to check the core subjects outlined in the social responsibility guidelines by employing a company-wide ESG checklist across all investment projects. Prior to investment, we conduct due diligence on each development project, assessing its social and environmental integrity based on the unique characteristics of each business.
Metals & Minerals Company
  • Mining
  • Electric Power・Mining・Oil and Gas Fields
Sustainable mine development that pays continuous careful attention to the risks in occupational safety and health and environmental risks, and that contributes to local communities’ well-being Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which our mines operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines and employee education.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
    • EHS seminar attendance rate: 100%.
    • Rate of checks implemented on EHS compliance in existing and operating projects to be possessed in long term and new mining business: 100%.
  • Donations to medical care and education, and building infrastructure in local communities.
    • Carry out CSR activities in all existing and operating projects to be possessed in long term (100%).
  • We held internal EHS (environment, health and occupational safety) guidelines training courses for supervisors and staffs engaged in mining projects. The attendance rate of the training was achieved 100%.
  • We checked the proper compliance to the EHS guidelines for one new project, nine existing projects, and one another resource-related project.
  • We carried out social activities at the communities where our projects are located.
Food Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Provisions field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct.
  • We will promote procurement compliant with supplier-specific codes of conduct in coffee bean and cacao bean producing countries.
  • We will strengthen the handling of oil certified by the RSPO - a third-party certification organization for palm oil.
  • We will support the establishment of a promotion and distribution system in Japan for MSPO/ISPO in cooperation with domestic industrial associations. The aim of this is to encourage the use of certified oil systems in producing countries.
  • Coffee beans: Promotion of procurement of products compliant with supplier-specific codes of conduct or certified products based on our procurement policy.
  • Cacao beans: Promotion of procurement of products compliant with supplier-specific codes of conduct (sustainable products) based on our procurement policy.
  • Palm oil: Procurement of palm oil based on our procurement policy. Promotion of the disclosure of the set KPI indicators and supplier information.

2030

  • Coffee beans: Aim for a 50% switch to sustainable coffee beans.
  • Cacao beans: Aim for a 100% switch to sustainable coffee beans.
  • Aim for a 100% switch to sustainable palm oil.
  • Coffee beans: We achieved our quantitative target for FYE2024 of a certified product ratio 20% or more. (Actual result is projected to be 37%.) We achieved a significant increase over the previous year by acquiring market share for UCC and Ajinomoto that had been acquired by other trading companies in the previous year. BtoB level disclosure of digital traceability information utilizing Farmer Connect (coffee traceability platform) has reached 3 thousand MT in FYE 2024.
  • Cacao beans (traceable products): achieved 64% (5,950MT of traceable beans out of 9,253MT total.)
  • Palm oil: Check supplier’s sustainable palm oil sourcing policies through regular surveys, and continue purchasing based on our procurement policies. At the same time, we continue to publicize the ratio of RSPO certified Palm Oils and Traceable To Mill etc.
  • Ratio of RSPO Certified Palm Products/Oleo chemicals
    • Palm Oils 29%
    • Oleo Chemical Products 72%

Support Achievements to Each Producing Country (Qualitative)

  • Coffee Beans:
    • Support for Mobile Clinics / Guatemala
      Through Unex, medical care is provided to coffee producers and their families living in mountainous areas without nearby hospitals.
  • Sesame:
    • Support for Livelihood Improvement in Malawi Infrastructure support to Malawi through collaboration with Takemoto Oil & Fat. In FYE 2023, the provision of ambulances and medical equipment was implemented. In FYE 2024, 9 wells were constructed.
    • Support for Small-scale Sesame Farmers in Paraguay
      Through collaboration with Kadoya Oil, support is provided to farmers, including technical guidance, agricultural tools such as seeders and sieves, and provision of seeds.
Food Company
  • Forest
  • Stable Supply of Resources
Establishing a supply chain reflecting consideration for human rights and the environment Fresh food field We will contribute to increased employment and an improved living environment by fostering local industries. We will diversify producing areas to disperse weather risks in our Dole business. In addition, we will develop new producing areas to expand employment and improve the living environment through the growth of local industries.
  • Cultivate pineapples in Sierra Leone to develop a producing area followed by the development program in the Philippines.
  • Start the commercial production and export of pineapple processed foods in Sierra Leone.
  • Employment: 1,857 employees as of 2024 March.
  • Pineapple Production: 16,000MT in FYE 2024.
  • Signed a partnership agreement with a non-profit organization for medical collaboration. Started providing maternal healthcare services to employees, their families, and local residents of Sierra Tropical Limited, a local company.
Food Company
Supply Chain Responsible Fisheries Procurement Fresh food field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct. Promote procurement in accordance with the supplier’s own code of conduct in the country of origin of the tuna. Develop a tuna procurement policy and promote procurement of products and certified products that comply with the policy.
  • We have acquired the MSC fisheries certification for six fishing vessels as of July 2022.
  • We have obtained MSC fisheries certification for an additional 19 fishing vessels in June 2023.
General Products & Realty Company
  • Forest
  • Supply Chain
Realization of sustainable supply of natural rubber Natural Rubber
  • We will endeavor to establish measures to identify and avoid procuring rubber from any suppliers who dispossess indigenous people and develop High Conservation Value (HCV) areas, High Carbon Stock (HCS) areas and peatland.
  • We support or offer a training to improve yields and quality for natural rubber producers, especially smallholders. We also offer a risk-assessment education that includes modern slavery issue.
  • We will establish a traceability system to make uncertain raw material procurement supply chain transparent.
  • We will achieve our commitment through the sustainability activity of our unique initiative “PROJECT TREEOpen in a new window”.
  • We aim to procure raw materials with traceability and sustainability ensured in our natural rubber processing business. (Aiming to achieve 100% traceability for the natural rubber raw materials which we procure by 2025 through an original block chain-based traceability system.)
  • We will increase the number of smallholders implementing sustainability training and education, and contribute to achieving sustainability in the natural rubber industry.
  • Traceability of the natural rubber raw materials’ procurement reported by suppliers reached 100%.
  • Traceability of the natural rubber raw materials’ procurement using our system reached 7.0% up to the collecting points and 0.4% up to the smallholders.
  • 3,804 of smallholders implemented sustainability training and education.
  • Based on the performance from January to December 2023.
General Products & Realty Company
Community Contribution Developing a safe and secure, environmentally responsible community Real Estate To promote the construction of public facilities which prevent disasters, reduces the effects on the environment, and revitalizes the local economy. Cooperating with local administrations to construct public facilities utilizing private capital. Continuously and multilaterally promote the construction of public facilities which prevents disasters, reduces the effects on the environment, and revitalizes the local economy.
  • In Shibata-machi, Miyagi Prefecture, a public-private partnership project (PPP) is underway to develop a comprehensive gymnasium that will function as an evacuation center in case of a disaster.
  • In Kuwana City, Mie Prefecture, another PPP is being promoted to construct an indoor swimming pool that contributes to the revitalization of the local community by consolidating school swimming lessons as well as expanding the functions of the sports park.

Contribute to Healthier and More Affluent Lifestyles

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Machinery Company
Food Safety
  • Address Climate Change
  • Develop a Rewarding Work Environment
  • Respect and Consider Human Rights
  • Contribute to Healthier and More Affluent Lifestyles
  • Stable food procurement and supply
DENBA products and related business We will contribute to the reduction of food loss by utilizing freshness preservation technology. Retain food freshness and reduce consumption of edible oil through promotion of DENBA products.
  • Expand sales of DENBA Fresh Pro and DENBA Fryer in the super market and restaurant chain industry.
  • Improve diffusion of DENBA Marine for ship warehouse.
  • We are continuously supporting the promotion of DENBA products. In the retail industry, DENBA received bookings from 60 stores of a medium-sized supermarket chain and others which aim to reduce waste from refrigerated showcases. Anticipated sales for FYE 2024 are projected to reach approximately 300 million yen.
  • A total of 150 units have been deployed in ship food warehouses, bringing the cumulative installed units to 360.
  • Through a leasing arrangement facilitated by Tokyo Century, DENBA secured contracts for three children’s cafeterias and installed total 5 units under two additional contracts. This brings the total installed units to 8.
  • Regarding opening of new offices for the disabled, DENBA obtained a contract for Minaminihon Total Logistics Service as a pilot project.
Energy & Chemicals Company
Medical Health Promoting good health among people Pharmaceutical products We will contribute to improve people’s health and working environment through accelerating the development of pharmaceuticals and other products in fields with significant needs including cancer-related fields. Actively promoting to support the development and marketing of new pharmaceutical and generics. Aim to accelerate the deployment of pharmaceuticals on the market, obtain early approvals for new pharmaceutical, generics and other products of which we are engaged in supporting the development and place them on the market.
  • Continuing to maintain a stable supply of pharmaceutical raw materials and other products to pharmaceutical manufacturers in Japan and overseas and support for launch some new generics products by ITOCHU CHEMICAL FRONTIER Corporation. (launched in 2023: generic muscle-relaxant restorative)
  • We have continued to sell a pain reliever in North America through ITOCHU CHEMICAL FRONTIER Corporation.
Food Company
Food Safety Supplying safe, secure food Overall food-related businesses We will select and concentrate on suppliers to stably procure safe, secure food. We will aim to strengthen the food safety management structures in our suppliers. We will do this by persons with certifications/qualifications related to the Food Safety Management System (FSMS) taking the central role in enhancing supplier audits and making requests for improvements. Stably supply safe and secure food by enhancing the audits and guidance for suppliers mainly by the persons with certifications/qualifications related to the Food Safety Management System (FSMS). We conducted inspections to 339 factories in FYE 2024.
We are continuing to stably supply safe and secure food. We are achieving this by continuing to enhance the audits and guidance for suppliers mainly by the persons with certifications/qualifications related to the Food Safety Management System (FSMS) or in-house qualification holders related to factory audit.
ICT & Financial Business Company
Innovation Next-generation business development Business incubation through venture investments, focusing on FinTech, IoT, AI and Remote technologies Challenge to create new businesses by utilizing cutting-edge innovations and service models in the FinTech, IoT, AI and Remote technology sectors. Seek opportunities to invest in and partnership with various startups, so as to develop new businesses. Realization of new services and businesses. Continuing from FYE 2023, 3 new fund investments were made to collaborate with startups that have new products, new technologies, and new business models.
ICT & Financial Business Company
Medical Health Promoting good health among the people
  • Support pharmaceutical development projects
  • Preventative healthcare-related business
  • Medical healthcare IT business
  • Sales of Cutting-Edge medical devices and provision of medical services
  • We will provide value-added services for pharmaceuticals and medical sites, and will contribute to the improvement of people’s quality of life (QOL) by utilizing cutting-edge ICT tools.
  • We aim to improve quality of life by providing cutting-edge medical devices and advanced medical services in the field of medical care, where technologies are innovated rapidly.
  • We will optimize healthcare utilizing medical data.
  • Promote sales of advanced medical devices, and the business of supporting the operation of designated regional cancer care hospitals.
  • Realization of new services and business development relating to medical data.
  • Expansion of existing business.
  • Increase the penetration of advanced medical devices in Japan.

MRI-guided radiation therapy systems

  • Provided medical care to a total of 800 patients, including those with intractable cancer that was difficult to treat with conventional methods, at three facilities: National Cancer Center Hospital, Saitama Medical University International Medical Center, and Edogawa Hospital.

Scalp cooling therapy system for cancer patients

  • Currently installed at 79 facilities, with a total of 2,900 patients using the system.
ICT & Financial Business Company
Retail Finance Providing financial services Domestic and overseas retail finance business We work on expanding and creating the retail financial market and providing financial services to individuals to contribute to enriching people’s lives. Increase the number of customers and loan balance by expanding and creating the retail financial market. The number of customers and loan balance.
  • Growth Rate of Outstanding Lendings
    As the end of January 2024 compared to the end of March 2023

    • UAF: 102.0%
    • EasyBuy: 101.5%
    • FRF: 117.0%
    • ACF: 88.5% *Operation started in 2018
  • UAF, EB, and FRF remained steady. On the other hand, ACF’s loan balance decreased YoY as a result of curbing new lending.
  • PDP has already executed its exit strategy in FYE 2024 as planned at the beginning of the period.

Ensure Stable Procurement and Supply

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Textile Company
Prevention of Pollution and Circulating Society Reducing our environmental burden by circulating society Textile products in general We will contribute to realize a circular society through our sustainable textile products and recycling of them. Promote sustainable products and projects leading to the recycling of resources. Promote the sustainable products such as “RENU”, a recycled polyester derived from textile, and set up schemes to recycle textile products.
  • The environmental impact of handling recycled polyester through the RENU project is as follows (estimated for FYE 2024). Waste volume to be made into “RENU”: equivalent to 6.3 million T-shirts, CO2 reduction: 1,931 tons, Water usage reduction: 6,500 kiloliters.
  • Approximately 3,000 collection points for “Wear to Fashion”, the clothing recycling service (as of March 2024).
  • Launched the “ARChemia Project” as a joint project between textiles and chemicals, and started it to transform used clothing into chemical products with high environmental added value.
Textile Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Textile products in general We will promote dealings with companies which respect human rights and which engage in environmental management throughout their entire supply chains. Strive to understand at an early stage the human rights, social and environmental risks in supply chains by continually conducting surveys on major suppliers. Conduct on-site visit surveys and questionnaires at more than 50 major suppliers a year on an ongoing basis. In FYE 2024, surveys were conducted for 74 suppliers in China and the Asian region. As a result, no significant issues were identified. We also confirmed that follow-up actions were in progress such as maintenance of internal regulations that was considered as an issue through the human rights due diligence carried out in the previous year.
Metals & Minerals Company
Stable Supply of Resources Stable supply of industrial resources and materials Mining business We will contribute to the stable operation of various industries by maintaining and developing reliable supply chains for essential raw materials and fuels. Polish existing interests and Acquire equity interests in superior projects to secure resources to form the basis for the steady supply of raw materials and fuels. Acquisition of superior resource projects to strengthen and expand business foundation, in addition to polishing our existing competitive mining operations.
  • Commercial production began at the Allegheny (Longview) coking coal mine in the USA, in which we invested in FYE 2020 for the purpose of securing a stable supply of high-quality steelmaking raw materials.
  • Production began in 2022 at the Western Ridge iron ore deposits, which we acquired a partial interest in FYE 2022 from major resource company BHP. New equipment installation and infrastructure construction began in 2024. The South Flank iron ore deposit, which began production in 2021, is planned to achieve 80 million tons per year scale in 2024. In the Western Australian Iron Ore Operations, various measures are being promoted to ensure a stable supply, improve productivity, and to maintain and strengthen cost competitiveness.
  • In FYE 2023, we invested in the AMMC iron ore mine in Canada operated by steel giant ArcelorMittal and others, acquiring interest that will enable us to secure a stable long term supply of high grade iron ore, which will be required due to the accelerating shift to low carbon emission steel production.
Metals & Minerals Company
  • Mining
  • Electric Power・Mining・Oil and Gas Fields
Sustainable mine development that pays continuous careful attention to the risks in occupational safety and health and environmental risks, and that contributes to local communities’ well-being Mining business
  • We will promote sustainable development of natural resources by fully committing to EHS (environment, health, occupational safety) and harmonious coexistence with local communities in areas which our mines operate.
  • We will improve local infrastructure such as medical care and education.
  • Ensure the thorough application of the EHS guidelines and employee education.
  • Contribute to local communities through activities for improving medical care, education and infrastructure.
  • Implementation of annual internal seminars to ensure our employees are fully aware of the EHS guidelines.
    • EHS seminar attendance rate: 100%.
    • Rate of checks implemented on EHS compliance in existing and operating projects to be possessed in long term and new mining business: 100%.
  • Donations to medical care and education, and building infrastructure in local communities.
    • Carry out CSR activities in all existing and operating projects to be possessed in long term (100%).
  • We held internal EHS (environment, health and occupational safety) guidelines training courses for supervisors and staffs engaged in mining projects. The attendance rate of the training was achieved 100%.
  • We checked the proper compliance to the EHS guidelines for one new project, nine existing projects, and one another resource-related project.
  • We carried out social activities at the communities where our projects are located.
Energy & Chemicals Company
Plastic Efforts leading to solutions to social problems Plastic-related environmental response We will contribute to solving social problems (e.g., marine plastics and waste plastics) that urgently require measures with a plastic-related environmental response. Supply environmental materials and establish a recycling/reuse program in collaboration with brand owners. Build a recycling-oriented-model by enhancing our handling of environmental materials and establishing a recycling/reuse program.
  • Including Coca-Cola who joined a new member of the BLUE Plastics project, we conducted a demonstration trial of a service for tracing the progress of recycling used plastic bottles on a digital platform for the realization of a resource-circulating society using a smartphone app. We will expand the demonstration trials at three FamilyMart stores in Tokyo.
  • We have launched the recycling business for flooring material together with the launch of DESSO, an eco-friendly flooring material produced by European construction material manufacturer Tarkett S.A., in the Japanese market through Lilycolor CO., LTD., an interior design and decorating wholesaler.
  • We succeeded in developing and establishing a mass production system for recycled nylon fishing nets combining Aquafil’s developing ECONYL® ingredient.
Energy & Chemicals Company
  • Stable Supply of Resources
  • Capital Introduction
Working on new fuel initiatives toward the realization of a carbon-neutral society / recycling-orientated low-carbon society
  • Production and supply of hydrogen and fuel ammonia, and procurement and supply of renewable fuels
  • Working on new energy initiatives
We will aim to build a production and supply structure for new fuels to contribute to the reduction of greenhouse gases on a life cycle assessment basis toward the realization of a sustainable society and to improve energy efficiency. Work on hydrogen and ammonia which are expected to serve as next-generation energies and fuels that do not emit carbon dioxide when burned. Also work on renewable fuels (derived from waste oils) to contribute to the reduction of greenhouses gases emitted from aircraft and large vehicles that are difficult to convert from internal combustion engines. Build a new fuel value chain to be able to realize production, efficient transportation and supply by utilizing collaboration with superior partners and our track record in development and trading.

Hydrogen and Ammonia

  • To realize a decarbonized society, we concluded a Memorandum of Cooperation (MOC) with Hive Hydrogen South Africa to collaborate in the field of green ammonia.

Renewable Diesel (RD) and Sustainable Aviation Fuel (SAF)

  • In 2022, ITOCHU was selected by the Civil Aviation Bureau (Ministry of Land, Infrastructure, Transport and Tourism) to carry out an “Imported Neat SAF Model Demonstration Project”. ITOCHU established a domestic blending supply chain by importing neat SAF from Neste OYJ in cooperation with a partner company. Following successful SAF supply arrangements for Haneda and Narita airports, ITOCHU has begun supplying SAF to Central Japan International Airport.
  • ITOCHU and its partners were selected for the “Program Supporting the Commercialization of Biofuel Utilization”, a Tokyo Metropolitan Government public procurement. The members of the association aim to increase biofuel use by using RD in land transport vehicles and airport work vehicles.

New Energy

  • ITOCHU will acquire shares of Blue Laser Fusion Inc. (BLF), a fusion energy-related startup, through a third-party allotment, while simultaneously concluding a strategic and business alliance agreement with BLF for fusion energy and other related businesses in which laser technology developed by BLF will be used.
Food Company
Supply Chain Establishing a supply chain reflecting consideration for human rights and the environment Provisions field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct.
  • We will promote procurement compliant with supplier-specific codes of conduct in coffee bean and cacao bean producing countries.
  • We will strengthen the handling of oil certified by the RSPO - a third-party certification organization for palm oil.
  • We will support the establishment of a promotion and distribution system in Japan for MSPO/ISPO in cooperation with domestic industrial associations. The aim of this is to encourage the use of certified oil systems in producing countries.
  • Coffee beans: Promotion of procurement of products compliant with supplier-specific codes of conduct or certified products based on our procurement policy.
  • Cacao beans: Promotion of procurement of products compliant with supplier-specific codes of conduct (sustainable products) based on our procurement policy.
  • Palm oil: Procurement of palm oil based on our procurement policy. Promotion of the disclosure of the set KPI indicators and supplier information.

2030

  • Coffee beans: Aim for a 50% switch to sustainable coffee beans.
  • Cacao beans: Aim for a 100% switch to sustainable coffee beans.
  • Aim for a 100% switch to sustainable palm oil.
  • Coffee beans: We achieved our quantitative target for FYE2024 of a certified product ratio 20% or more. (Actual result is projected to be 37%.) We achieved a significant increase over the previous year by acquiring market share for UCC and Ajinomoto that had been acquired by other trading companies in the previous year. BtoB level disclosure of digital traceability information utilizing Farmer Connect (coffee traceability platform) has reached 3 thousand MT in FYE 2024.
  • Cacao beans (traceable products): achieved 64% (5,950MT of traceable beans out of 9,253MT total.)
  • Palm oil: Check supplier’s sustainable palm oil sourcing policies through regular surveys, and continue purchasing based on our procurement policies. At the same time, we continue to publicize the ratio of RSPO certified Palm Oils and Traceable To Mill etc.
  • Ratio of RSPO Certified Palm Products/Oleo chemicals
    • Palm Oils 29%
    • Oleo Chemical Products 72%

Support Achievements to Each Producing Country (Qualitative)

  • Coffee Beans:
    • Support for Mobile Clinics / Guatemala
      Through Unex, medical care is provided to coffee producers and their families living in mountainous areas without nearby hospitals.
  • Sesame:
    • Support for Livelihood Improvement in Malawi Infrastructure support to Malawi through collaboration with Takemoto Oil & Fat. In FYE 2023, the provision of ambulances and medical equipment was implemented. In FYE 2024, 9 wells were constructed.
    • Support for Small-scale Sesame Farmers in Paraguay
      Through collaboration with Kadoya Oil, support is provided to farmers, including technical guidance, agricultural tools such as seeders and sieves, and provision of seeds.
Food Company
  • Forest
  • Stable Supply of Resources
Establishing a supply chain reflecting consideration for human rights and the environment Fresh food field We will contribute to increased employment and an improved living environment by fostering local industries. We will diversify producing areas to disperse weather risks in our Dole business. In addition, we will develop new producing areas to expand employment and improve the living environment through the growth of local industries.
  • Cultivate pineapples in Sierra Leone to develop a producing area followed by the development program in the Philippines.
  • Start the commercial production and export of pineapple processed foods in Sierra Leone.
  • Employment: 1,857 employees as of 2024 March.
  • Pineapple Production: 16,000MT in FYE 2024.
  • Signed a partnership agreement with a non-profit organization for medical collaboration. Started providing maternal healthcare services to employees, their families, and local residents of Sierra Tropical Limited, a local company.
Food Company
Supply Chain Responsible Fisheries Procurement Fresh food field We will develop a procurement structure compliant with third-party body certification and supplier-specific codes of conduct. Promote procurement in accordance with the supplier’s own code of conduct in the country of origin of the tuna. Develop a tuna procurement policy and promote procurement of products and certified products that comply with the policy.
  • We have acquired the MSC fisheries certification for six fishing vessels as of July 2022.
  • We have obtained MSC fisheries certification for an additional 19 fishing vessels in June 2023.
Food Company
Pollution Prevention and Resource Recycling Supply and use of environmentally friendly resources and materials Fresh food field Through the reduction of food loss, we will contribute to the promote the effective use of the resources and reduce the environmental impacts. The company will brand and commercialize the out-of-spec Dole bananas discarded in Japan and Philippines as Mottainai bananas and distribute them in the market again.
  • Reduction of waste at the production site (Philippines)
  • Reuse of discarded bananas (Japan)
  • Reuse of discarded bananas (Philippines): 19,953MT in FYE 2024.
  • Reuse of discarded bananas (Japan): 910MT in FYE 2024.
Food Company
Pollution Prevention and Resource Recycling Reduction of food loss, promotion of recycling Overall food-related businesses We contribute to the realization of a circular economy by promoting food loss reduction throughout the entire supply chain in the food distribution sector. Promoted measures to reduce food loss in the domestic wholesale business. The company has implemented improvement measures based on the policies of “no food loss,” “sell out products,” and “donate food products”. In the domestic wholesale business, in addition to strengthening inventory management through the use of IT technology, the company contributes to the reduction of food loss by utilizing its domestic sales network and donating to food banks. Newly added from FYE 2025.
General Products & Realty Company
Forest Using sustainable forest resources
  • Pulp
  • Woodchips
  • Wood products & materials
We deal in sustainable forest resources to reduce the impact on the environment and prevent the increase of greenhouse gases. We handle certified or high-level management confirmed materials. Ensure a 100% handling ratio of certified or high-level management confirmed materials. In FYE 2024, 100% of our Pulp, Woodchips and Wood Priducts & Materials transactions were handled as certified material or were intensively managed.
General Products & Realty Company
  • Forest
  • Supply Chain
Realization of sustainable supply of natural rubber Natural Rubber
  • We will endeavor to establish measures to identify and avoid procuring rubber from any suppliers who dispossess indigenous people and develop High Conservation Value (HCV) areas, High Carbon Stock (HCS) areas and peatland.
  • We support or offer a training to improve yields and quality for natural rubber producers, especially smallholders. We also offer a risk-assessment education that includes modern slavery issue.
  • We will establish a traceability system to make uncertain raw material procurement supply chain transparent.
  • We will achieve our commitment through the sustainability activity of our unique initiative “PROJECT TREEOpen in a new window”.
  • We aim to procure raw materials with traceability and sustainability ensured in our natural rubber processing business. (Aiming to achieve 100% traceability for the natural rubber raw materials which we procure by 2025 through an original block chain-based traceability system.)
  • We will increase the number of smallholders implementing sustainability training and education, and contribute to achieving sustainability in the natural rubber industry.
  • Traceability of the natural rubber raw materials’ procurement reported by suppliers reached 100%.
  • Traceability of the natural rubber raw materials’ procurement using our system reached 7.0% up to the collecting points and 0.4% up to the smallholders.
  • 3,804 of smallholders implemented sustainability training and education.
  • Based on the performance from January to December 2023.
General Products & Realty Company
  • Capital Introduction
  • Pollution Prevention and Resource Recycling
Taking countermeasures against climate change Cement substitute material such as slag We plan to expand the use of sustainable byproducts (slag) as a substitute material for the cement which is vital for construction and civil engineering. Establish continuous, stable business between Steelworks as the supplier of slag and users. Consider investment, participation, etc. in the slag business and focus initiatives on creating demand, especially in developing countries, with the aim of establishing continuous, stable business.
  • We are currently in discussions concerning investment and participation in the slag business.
  • In FYE 2024, global slag transactions amounted to 1.75 million tons.
ICT & Financial Business Company
Pollution Prevention and Resource Recycling Provide products/services that support the realization of a sustainable lifestyle. Reuse / Recycling Business Contribute to the development of a sustainable society by making most of limited resources through the distribution of used mobile phones and tablets in the Japanese market.
  • Expand supply channels in order to realize a sustainable and stable procurement of resources.
  • Reinforce promotional activities in order to raise the awareness of secondhand mobile phones/tablets.
  • Expand product variation and supply channels.
  • Expand distribution outlets.
  • The number of models handled increased from 671 (FYE 2023) to 856 (FYE 2024). (27.6% increase over the previous year)
  • Procurement sources increased from 6 companies (Japan, Hong Kong, and US) in FYE 2023 to 12 companies (Japan, Hong Kong, and US) in FYE 2024.
  • Distribution channels remained strong due to sales through major e-commerce companies.

Maintain Rigorous Governance Structures

Action Plans

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Division Company SDGs Targets Impact Classification Issues to Address Business Area Commitment Specific Approach Performance Indicators Degree of Progress
Headquarters
Governance Maintaining and reinforcing a governance system for achieving sustainable growth Corporate governance We will implement highly effective supervision over the management from an independent and objective standpoint and ensure the appropriate and efficient execution of business operations by improving the transparency of our decision-making, aiming to our sustainable growth as well as the medium- and long-term improvement of our corporate value.
  • Appoint several outside Directors, who have a high level of independence that fulfills our independence criteria and are expected to contribute to the company management with a high level of knowledge in their respective fields.
  • Maintain a highly transparent and objective Directors’ and officers’ remuneration system, which can increase their motivation to contribute to our medium- and long-term improvement of our company’s performance and the improvement of our corporate value.
Continue to implement measures to strengthen the supervising function of the Board of Directors, through an annual evaluation of the Board of Directors.
  • We have maintained the diversity of the Board of Directors (through appointing always one third or higher percentage of outside Directors- 4 outside Directors out of 10 Directors, 2 female Directors out of 10 Directors, 2 female Audit & Supervisory Board Members, and an outside Director and an outside Audit & Supervisory Board Member who had wide range of sufficient experiences in corporate management).
  • We have restructured the Governance and Remuneration Committee and the Nomination Committee into the Governance, Nomination and Remuneration Committee, the chair of which being the outside Director and a majority of the members of which being the outside Directors (4 out of 7 members).
  • We have maintained the chair of the Women’s Advancement Committee being the female outside Director, and a half of the Women’s Advancement Committee being the outside Directors and the outside Audit & Supervisory Board Members, and the female members (3 out of 6 members respectively).
Headquarters
Governance Ensuring compliance Compliance We will make employees more aware that ensuring compliance at any time is our contribution to the company and society. Recognizing attitude of employees identifying issues and ensuring action plans to tackle the issues through periodic compliance attitude survey and direct communications. Continuous direct communication with employees through face-to-face training programs whose contents shall be updated along with monitoring the measures according to risks, expectations from society and issues on site which will change with the time.
  • In the period of April-May 2023, we conducted “Monitor and Review” of the ITOCHU Group’s compliance system of for FYE 2023, which covered a total of 433 organizations, including all organizations at the headquarter, all domestic branches, overseas blocks, and ITOCHU Corporation’s Group companies, and their sub-subsidiaries. The purpose is to understand and promote the status of the compliance system in each organization.
  • In the period of Aug-Sept 2023, we conducted a compliance awareness survey of approximately 56,000 executives and employees (including contract employees and temporary employees) of ITOCHU Corporation and 242 ITOCHU Group companies in Japan and overseas (with approximately 55,000 respondents) in order to improve the compliance system of the ITOCHU Group and prevent the occurrence of compliance incidents.
  • In the period of Dec 2023-Feb 2024, we identified compliance-related cases occurred in ITOCHU Group companies, for which recurrence prevention measures were formulated in FYE 2023 and monitoring was thought to be highly necessary. As a result of the monitoring on the implementation status of the formulated measures, we confirmed that they were properly implemented.
  • In the period of Jan-Feb 2024, we provided e-learning on the “Anti-Monopoly Act” and “Act against Delay in Payment of Subcontract Proceeds, Etc. to Subcontractors” for ITOCHU Corporation employees, seconded employees and employees temporarily assigned to us. (Number of the participants: 4,271)
  • The status of our periodical on-site compliance training seminars in FYE 2024 is as follows:
    • For ITOCHU Corporation: 3,291 employees (who all watched the training video)
    • Group companies: 75 companies, 15,964 persons
Headquarters
Governance Maintaining and reinforcing a governance system for achieving sustainable growth Risk management We will build a system for group risk management and maintain it to manage the risk of loss and ensure the appropriateness of our corporate group’s operations. Conduct regular reviews of risk management systems that have been established, including internal committees and risk management departments, various rules and regulations, reporting and monitoring systems, as well as the effectiveness of such systems. Maintain a firm governance system in the medium- and long-term by establishing a PDCA cycle, including development and implementation of action plans by the departments responsible for risk management, and monitoring and reviews by internal committees. We reviewed the progress of the action plans of the FYE 2024 submitted by each risk management responsible divisions. Including all issues dealt during the period, we reported to the Internal Control Committee that Itochu’s internal risk management system is active, which was held in October 2023 (review of the first half of FYE 2024), and in April 2024 (review of the second half of FYE 2024, and the action plans for FYE 2025).

SDGs (Sustainable Development Goals)

  • Goal 1.End poverty in all its forms everywhere
  • Goal 2.End hunger, achieve food security and improved nutrition and promote sustainable agriculture
  • Goal 3.Ensure healthy lives and promote well-being for all at all ages
  • Goal 4.Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • Goal 5.Achieve gender equality and empower all women and girls
  • Goal 6.Ensure availability and sustainable management of water and sanitation for all
  • Goal 7.Ensure access to affordable, reliable, sustainable and modern energy for all
  • Goal 8.Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
  • Goal 9.Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation
  • Goal 10.Reduce inequality within and among countries
  • Goal 11.Make cities and human settlements inclusive, safe, resilient and sustainable
  • Goal 12.Ensure sustainable consumption and production patterns
  • Goal 13.Take urgent action to combat climate change and its impacts
  • Goal 14.Conserve and sustainably use the oceans, seas and marine resources for sustainable development
  • Goal 15.Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss
  • Goal 16.Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels
  • Goal 17.Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development