ITOCHU Corporation (headquartered in Minato-ku, Tokyo; President & CEO: Masahiro Okafuji; “ITOCHU”) will be the first Japanese general trading company to internally introduce an SaaS (*1) strategic human resources solution “talent management system” from SuccessFactors, Inc., (headquartered in San Mateo, CA, U.S.A.; CEO: Lars Dalgaad; “SF”), a company listed on the U.S. NASDAQ stock exchange. The system will also be introduced at ITOCHU’s subsidiary, CAPLAN Corporation (headquartered in Minato-ku, Tokyo; President & CEO: Hiroyuki Isaka; “CAPLAN”), which is engaged in general human resources and outsourcing. ITOCHU has also concluded a reseller agreement with SF, also a first among Japanese general trading companies, and concluded a sales agency agreement with CAPLAN and will coordinate with SF’s Japanese arm, SuccessFactors Japan K.K. (headquartered in Minato-ku, Tokyo; Representative Director: Yusuke Kinoshita) to promote sales of the system.

SF is a provider of talent management systems, with over 6.1 million users (*2) at more than 3,100 client companies worldwide. The company has the world’s largest number of SaaS users and holds the global top share of customers in employee performance management within talent management systems. SF had sales in FY2009 of $153 million; a 40% year-on-year increase and tremendous growth of almost 500% of its total three years prior. A 2009 survey of 520 of SF’s clients showed that with the system’s introduction, an increase in net profits of 1% of the amount of sales and a tenfold effect on the investment made for SF’s system was obtained in one year (*3).

With the effects of globalization, Japan’s tide is flowing toward shifting corporate activities abroad, and the importance of human resources management, including overseas, is growing. SF’s system is an SaaS-type service compatible in 31 languages, and system data can be centrally managed via a network. Compared to conventional systems where system development and installation of data servers are required for each operational base, this cuts down not only the introduction and operation costs, but streamlines human resources management, including overseas centers, and realizes strategic use the of database.

ITOCHU Corporation (headquartered in Minato-ku, Tokyo; President & CEO: Masahiro Okafuji; “ITOCHU”) will be the first Japanese general trading company to internally introduce an SaaS (*1) strategic human resources solution “talent management system” from SuccessFactors, Inc., (headquartered in San Mateo, CA, U.S.A.; CEO: Lars Dalgaad; “SF”), a company listed on the U.S. NASDAQ stock exchange. The system will also be introduced at ITOCHU’s subsidiary, CAPLAN Corporation (headquartered in Minato-ku, Tokyo; President & CEO: Hiroyuki Isaka; “CAPLAN”), which is engaged in general human resources and outsourcing. ITOCHU has also concluded a reseller agreement with SF, also a first among Japanese general trading companies, and concluded a sales agency agreement with CAPLAN and will coordinate with SF’s Japanese arm, SuccessFactors Japan K.K. (headquartered in Minato-ku, Tokyo; Representative Director: Yusuke Kinoshita) to promote sales of the system.

SF is a provider of talent management systems, with over 6.1 million users (*2) at more than 3,100 client companies worldwide. The company has the world’s largest number of SaaS users and holds the global top share of customers in employee performance management within talent management systems. SF had sales in FY2009 of $153 million; a 40% year-on-year increase and tremendous growth of almost 500% of its total three years prior. A 2009 survey of 520 of SF’s clients showed that with the system’s introduction, an increase in net profits of 1% of the amount of sales and a tenfold effect on the investment made for SF’s system was obtained in one year (*3).

With the effects of globalization, Japan’s tide is flowing toward shifting corporate activities abroad, and the importance of human resources management, including overseas, is growing. SF’s system is an SaaS-type service compatible in 31 languages, and system data can be centrally managed via a network. Compared to conventional systems where system development and installation of data servers are required for each operational base, this cuts down not only the introduction and operation costs, but streamlines human resources management, including overseas centers, and realizes strategic use the of database.

In its “Frontier^e2010” mid-term management plan ITOCHU targets becoming a global company. It has raised full deployment of a global human resources strategy as one of its priority policies, and is actively working to enhance its human resources from a global standpoint. ITOCHU will introduce the SF system into its own organization and by utilizing it for successor planning, appointment plans and human resources development, will efficiently and effectively promote its global human resources strategy. With its business alliance, ITOCHU will also become the first general trading company acting as a sales agent of SF, and using its wide customer network will actively promote SF’s talent management system, not biased toward any specific industrial field or size, to potential customers.

CAPLAN will become the first general human resources service company to act as a sales agent. By providing SF’s talent management system, it will enhance its personnel consulting services, one of its priority policies, and provide a total human resources solution to customers; including temporaty staffing, placement, outsourcing, education and training of human resources. With its merger with two JAL Group companies last October, it now has more employees and more diverse talent available. M&A is continuing in many industries and the importance of human resources management accompanying M&A is increasing. At CAPLAN, the SF talent management system will be utilized to efficiently carry out strategic allocation of human resources following the merger.

With the alliance with SF, ITOCHU aims at securing 300,000 users in the next three years through collaboration with its group companies.

SF’s solutions

1. SaaS: software as a service
   A configuration where software functions are provided via networks
2. users
   The number of unique users utilizing the talent management service (individual IDs issued to client companies)
3. Source
   SuccessFactors Japan K.K.

SuccessFactors, Inc.

CEO	Lars Dalgaard
Head office	1500 Fashion Island Blvd. Suite 300, San Mateo, CA 94404, USA
Business bases	4 operating bases in the US, 5 in Europe, 8 in Central and South America, and 11 in the Asia-Pacific region
Established	2001
Outline of business	Development, service and operation of SaaS-type talent management service Over 6.1 million users, 3,100 client companies in 185 countries covering more than 60 industries
URL	http://www.successfactors.com/

SuccessFactors Japan K.K.

Representative	Yusuke Kinoshit
Head office	6-7, Kita Aoyama 3-chome, Minato-ku, Tokyo
Business base	Tokyo
Established	2008
Outline of business	Support for services of SuccessFactors, Inc. in Japan.
URL	http://www.successfactors.jp/

CAPLAN Corporation

Representative	Hiroyuki Isaka
Head office	1-31, Minami Aoyama 3-chome, Minato-ku, Tokyo
Business base	Tokyo, Narita, Nagoya, Osaka, Fukuoka
Established	1982
Outline of business	Temporary staffing, placement, education of human resources, and business outsourcing service
URL	http://www.caplan.jp/