Information & Communication Technology

IT Solutions Business

Realizing Our Strengths in a Range of IT Enabled Businesses

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Centered on IT solutions, we are extending our business lines to encompass new areas in Internet-related services, green technology, venture capital, and other emerging areas.
In IT solutions businesses, ITOCHU Techno-Solutions Corporation (CTC) is our core company. Since its establishment, CTC has developed partnerships with leading-edge overseas IT companies. Utilizing access to multiple vendors, CTC provides high-value-added products and solutions to a range of different businesses and industries. CTC is concentrating its efforts on increasing sales of services based on data centers, virtualization, and green IT solutions.
In the area of Internet-related services, Excite Japan Co., Ltd., operates a portal site service and ITOCHU Interactive Corporation provides web site development, operation, and management services. We are expanding our business into online advertising and the non-store retailing space.
In the green technology business, we are targeting the smart buildings and smart utility infrastructure area. We provide various solutions such as energy management services and energy control services with our technological expertise gained through our long history in the IT business.
In Japan, ITOCHU Technology Ventures, Inc., our venture capital business, participates in the development of many IT-related venture firms through the organization and operation of venture funds.

Communication & Mobile

Progressing in Step with the Development of the Mobile Phone Business

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From the early 1990s, we recognized the potential of the mobile phone field and approached NTT DOCOMO with a proposal to establish “DOCOMO shops.” Since the opening of the first store in Hachioji, Tokyo, ITOCHU has become the largest agency in the Tokyo metropolitan area for NTT DOCOMO. Positioning CONEXIO Corporation (listed on the First Section of Tokyo Stock Exchange) as our core company, we are currently further expanding this business.
In addition, Asurion Japan K.K., an affiliate company of ITOCHU, has been commissioned to operate the Mobile Phone Protection Service provided by NTT DOCOMO. This affiliate is focused on providing value-added aftercare services to increase satisfaction levels among existing users of mobile phones.

Media

Ensures a global operational presence focusing on media content with fringe businesses incorporated

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ITOCHU is financing SKY Perfect JSAT Holdings Inc. through ITOCHU Fuji Partners, Inc., a joint venture co-founded with Fuji Media Holdings, Inc. (FMH). To further grow both the space/satellite business and the charged multi-channel business of SKY Perfect JSAT, ITOCHU will continue to provide support for business expansion, such as the utilization of its global networks.
In addition, ITOCHU is seeking the potential of overseas business deployment, mainly in other Asian countries, having established FI Media Project, Inc. (FIM) together with FMH. Currently, ITOCHU is promoting the introduction and marketing of Japanese products via FIM by utilizing the brand strength of TV Direct Public Company Limited (TVD). TVD is the largest television home shopping business operator in Thailand, which has been funded by ITOCHU and FMH. As part of the Cool Japan strategy, TV shows have been produced jointly with Channel 7, Thailand’s largest terrestrial station, to link the prevalence of Japanese culture with the introduction of Japanese products. The current and future goal is to expand the business in other Asian markets.

BPO (Outsourcing)

Provides support for the development of business entities

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In 2013, ITOCHU founded Benefit One Asia Pte. Ltd. (BOA) together with Benefit One Inc. (BO), a welfare-service business. BO’s knowledge of operations and ITOCHU’s global networks are effectively used to offer welfare services in Asian countries. The outsourcing business is being promoted to support the development of Asian corporations that aim to acquire capable employees by constructing and operating programs that serve as incentives for employees.
In addition, in 2014, the investment in BELLSYSTEM24, Inc., the industry’s largest player, led ITOCHU into the contact center business. BELLSYSTEM24 engages in the BPO business, which is ready for the omni-channel environment accompanied by the rapid growth of social media, as well as the high-quality call center service. The aim is to upgrade the quality and efficiency of communications in the area of contact with customers and consumers in ITOCHU’s businesses.

Life & Healthcare

Further expands operations in pharmaceutical clinical development and the marketing support service and the health and prophylaxis support service

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ITOCHU is promoting efforts from new business/market creation to monetization in the business field of medical care and health that is expected to grow with the advent of an aging society
In response to increase use of outsourcing in the pharmaceutical industry, A2 Healthcare Corp. and IML Corp. provide services to pharmaceuticals, as being contract research organization (CRO) and contract sales organization (CSO), respectively.
In preventive medicine area, Wellness Communications Corp. provides services that facilitate health checkup reservations and handle settlements on behalf of companies and health insurance societies.